LIABILITY ISSUES AFFECTING CONSUMERDIRECTED PERSONAL ASSISTANCE SERVICES—REPORT AND RECOMMENDATIONS Charles P. Sabatino, J.D. and Dr. Simi Litvak This article explores the legal hurdles which personal assistance services and their consumers encounter. The authors detail areas of potential liability faced by the provider and recipient of such elder care, including state regulation, tax obligations, licensing, respondeat superior issues, tort claims, and sundry consumer options. Statutes are critiqued and recommendations presented. Table of Contents I. Introduction 251 Charles P. Sabatino, J.D., is Assistant Director of the American Bar Association's Commission on Legal Problems of the Elderly, and manages research, project development, and education in areas of health law, long-term care, decision making, and legal services delivery for the elderly. He is also a part-time Adjunct Professorat Georgetown University Law Center, where he teaches Law and Aging, and a member of the Board of the National Academy of Elder Law Attorneys. He received his J.D. from Georgetown University Law Center and is a member of the Virginia and D.C. bars. Simi Litvak, Ph.D., is Research Director of the World Institute on Disability'sResearch and Training Center (RTC) on Personal Assistance Services and of the RTC on Independent Living and Disability Policy. Dr. Litvak served on the President's Health Care Reform Task Force. She received an M.A. and Ph.D. in Behavior Disabilities from the University of Wisconsin at Madison. In an attempt to address the liability concerns of all these competing groups and develop clear policy direction for advocates around these issues, the PersonalAssistance Services Task Force of the Consortium for Citizens with Disabilities formed a subcommittee on liability and asked the American Bar Association'sCommission on Legal Problems of the Elderly (ABA Commission) to work with the World Institute on Disability (WID). The ABA Commission had previouslyexamined some of the legal impediments to consumer-driven PAS programs. It became clear early on that it would take more effort than a task force could pro 248 The Elder Law Journal II. What Are Consumer-Directed Personal Assistance Services? 254 A. Role of Surrogates 256 B. Delivery Models 257 III. Employer v. Independent Contractor Relationships 258 IV. What Is Meant by Liability ? V. Employment Tax and Benefit Liability 261 A. Withholding/Reporting Federal Income Tax 263 1. Legal Source 263 2. Nature of Responsibility 263 3. To Whom the Responsibility Applies 264 4. Key Exception—Domestic Service in Private Home 265 5. Penalties for Noncompliance 265 6. Potential Role for Intermediary Agency 266 7. Special Issue: Is a Cash Grant Income? 266 B. Social Security and Medicare Tax (FICA) 267 1. Legal Source 267 2. Nature of Responsibility 268 3. To Whom the Responsibility Applies 268 4. Thresholds/Key Exceptions 268 5. Penalties for Noncompliance 269 6. Potential Role for Intermediary Agency 269 7. Case Law 270 C. Federal and State Unemployment Tax 270 1. Legal Source 270 2. Nature of Responsibility 270 3. To Whom the Responsibility Applies 271 4. Thresholds/Key Exceptions 272 5. Penalties for Noncompliance 272 6. Potential Role for Intermediary Agency 272 7. Case Law 273 vide in order to do the research needed on this topic. Fortunately, the Retirement Research Foundation was kind enough to provide WID with funds for this project. Charles P. Sabatino, of the ABA Commission, performed the primary legal research and analysis under contract with WID. Simi Litvak, of WID, provided thediscussion of PAS programs and collaborated on the report's conclusions and recommendations. The analysis, findings, and recommendations rest in part on a review of these issues undertaken by a round table consisting of 25 invited legalexperts, state agency and program administrators, policy researchers, and PAS consumers. The round table, sponsored by WID and the ABA Commission, washeld on September 23, 1994, in Washington, D.C. PAS LIABILITY ISSUES 249 D. Minimum Wage and Overtime Pay Requirements 274 1. Legal Source 274 2. Nature of Responsibility 274 3. To Whom the Responsibility Applies 274 4. Thresholds/Key Exceptions 275 5. Penalties for Noncompliance 277 6. Potential Role for Intermediary Agency 277 7. Special Issue-Companionship Exemption 277 8. Special Issue-Paying Live-Ins 283 E. Verifying Citizenship or Legal Alien Status 286 1. Legal Source 286 2. Nature of Responsibility 286 3. To Whom the Responsibility Applies 286 4. Thresholds/Key Exceptions 287 5. Penalties for Noncompliance 287 6. Potential Role for Intermediary Agency 288 7. Case Law 288 F. Workers' Compensation 288 1. Legal Source 288 2. Nature of Responsibility 288 3. To Whom the Responsibility Applies 289 4. Thresholds/Key Exceptions 289 5. Penalties for Noncompliance 290 6. Potential Role for Intermediary Agency 290 7. Case Law 291 G. State Disability Insurance Taxes 292 1. Legal Source 292 2. Nature of Responsibility 292 3. To Whom the Responsibility Applies 292 4. Thresholds/Key Exceptions 293 5. Potential Role for Intermediary Agency 293 H. Discussion and Recommendations 293 1. Current Law 293 2. Recommendations on Employment Tax and Benefit Liability Issues 296 VI. Personal Injury Liability 298 A. Tort Law and Bases for Provider Negligence 299 1. Personal Liability 300 2. Direct Corporate Liability 300 3. Vicarious Liability 300 250 The Elder Law Journal a. Respondent Superior b. Apparent or Ostensible Agency B. Cases 1. Reported Decisions 2. Trial Litigation a. Gus tin v. Physicians Home Service b. Plaintiff v. Defendant c. Gaylord v. Oxford Health Care d. Fink, Jr. v. Kimberly Services, Inc. e. Dickman v. City of New York 301 301 302 302 306 306 306 306 307 307 f. Ready v. Personal Health Care Services Corp. & Community Psychiatric Centers 307 g. Jones v. UpJohn Healthcare Services 308 h. Tomlinson v. Underhill Personnel Service 308 C. Assumption of Risk 309 D. Informed Consent 310 E. Consumer Negligence 314 F. Other Tort Issues 315 G. Workers' Compensation 317 H. Discussion and Recommendations 319 I. Recommendations on Personal Injury Liability Issues 321 VII. Licensure and Certification Liability 321 A. Nurse Practice Acts 323 1. Survey of Acts 324 2. Findings 326 a. Exemption—Care Provided by Friends and Family 326 b. Exemption—Care Provided by Domestic Servants 327 c. Exemption—Domestic Administration of Family Remedies 330 d. Exemption—Care by an Employee of an Institution 330 e. Exemption—Care Provided Under the Direction of a Registered Nurse 330 f. Exemption—Care Under the Order of a Licensed Physician or Other Personnel 333 3. Discussion and Recommendations 334 B. Licensure Issues and Recommendations 339 PAS LIABILITY ISSUES 251 1. Recommendations for Regulatory Liability (Nurse Practice Acts) 339 2. Licensure Issues 339 3. Recommendations on Agency Licensure 342 VIII. Summary of Findings and Recommendations 343 A. Personal Injury Liability 343 1. Risk Apportionment 343 a. Findings 343 b. Recommendations 343 2. Injury to PAS Workers 344 a. Findings 344 b. Recommendation 344 B. Licensure and Certification Liability 344 1. Nurse Practice Acts 344 a. Findings 344 b. Recommendations 344 2. Intermediary Agency Regulation 345 a. Findings 345 b. Recommendations 345 I. Introduction In the area of personal assistance services (PAS), there are two major policy issues, cost and program design.' Liability is integrally involved in both these issues. "Liability" includes a broad range of torte and regulatory3 obligations and issues. Legal obligations and liabilities affect the delivery of PAS in profound ways and with differing consequences depending upon one's role as a consumer, service provider, service sponsor, payer, or regulator. Since the late 1980s, the independent living/disability rights movement has been pushing for maximum consumer control in the delivery of PAS for those who want such control and who are capable of managing it themselves or with the assistance of a surrogate or "cir 1. The two issues are related to the extent that service delivery models vary in their cost per hour. This raises issues of cost effectiveness, i.e., for which populations are differing models of PAS more effective. 2. Tort law liability involves personal injury to either the consumer or the worker due to negligence or intentional tort. 3. Regulatory liability involves the applicability of nurse practice acts and provider licensure and certification requirements. 252 The Elder Law Journal cle of friends."4 In addition, independent living activists want their personal assistants (PAs) to be able to perform invasive, "paramedical tasks" which are part of a daily routine in the life of some personal assistance users, such as taking medication, administering injections, cleaning and replacing catheters, and maintaining respiratory equipment.' Consumers are also interested in shifting cost savings from more paternalistic, medical-model programs into more consumer- driven program models so that PAs can have higher pay and benefits and the service system can be expanded. 6 Consumers and administrators are convinced that higher pay and benefits would increase the number of people choosing this kind of work and make it possible for consumers to terminate undesirable PAs without being afraid that a new PA would not be found.' When advocates began pressing for greater consumer control over PA selection, hiring, payment, tasking, training, supervision, and termination, state administrators of PAS programs often invoked concerns over liability as the reason why consumer direction and control could not be realized in PAS program design.' State government officials are concerned that they could be forced to pay damages in personal injury lawsuits for injuries caused by independent providers over whom the state has little control, even though research has shown that very few such lawsuits have been pursued. 9 Also, in many states, nurse practice acts prohibit paid, unlicensed personal 4. SIMI LITVAK ET AL., WORLD INST. ON DISABILITY, AI TENDING TO AMERICA: PERSONAL ASSISTANCE FOR INDEPENDENT LIVING: A SURVEY OF ATTENDANT SERVICE PROGRAMS IN THE UNITED STATES FOR PEOPLE OF ALL AGES WITH DISABILIUES 9-17 (1987). See generally THE CONSORTIUM FOR CITIZENS WITH DISABILITIES TASK FORCE ON PERSONAL ASSISTANCE SERVS., RECOMMENDED FEDERAL POLICY DIRECTIONS ON PERSONAL ASSISTANCE SERVICES FOR AMERICANS WITH DISABILITIES (1992); WorldInst. on Disability, International Personal Assistance Services Symposium, Resolution on Personal Assistance Services (1991), in RESEARCH & TRAINING Cm. ON DISABILITY, PERSONAL ASSISTANCE SERVICES: A GUIDE TO POLICY AND ACTION (1991). 5. HALE ZUKAS, WORLD INST. ON DISABILITY, ATTENDANT SERVS., PARAMEDICAL SERVS. & LIABILITY ISSUES, STATEMENT TO THE NEW MEXICO GOVERNOR'S COMMITTEE ON THE CONCERNS OF THE HANDICAPPED 1-4 (1986). 6. See LANCE EGLEY, WORLD INST. ON DISABILITY, THE COST OF A NATIONAL SYSTEM OF PERSONAL ASSISTANCE SERVICES 12 (1994); Andrew I. Batavia et al., Toward a National Personal Assistance Program: The Independent Living Model of Long- Term Care for Persons with Disabilities, 16 J. HEALTH PoL' y & L. 523 (1991). 7. CHARLES P. SABATINO, AMERICAN BAR ASS'N, LESSONS FOR ENHANCING CONSUMER-DIRECTED APPROACHES IN HOME CARE 23-24, 40-41 (1990). 8. Charles P. Sabatino & Simi Litvak, Consumer-Directed Homecare: What Makes It Possible?, GENERATIONS, Winter 1992, at 53, 54. 9. Marshall B. Kapp, Improving Choices Regarding Home Care Services: Legal Impediments and Empowerments, 10 ST. Louis U. PUB. L. REV. 441 (1991). PAS LIABILITY ISSUES 253 assistance providers from performing invasive, paramedical tasks.w States are concerned that people with disabilities face great risks when they receive such services from unsupervised people who have no formal medical training.11 This article comes out at a propitious juncture in the debate over cost and delivery models. Policy makers, advocates, government officials, service providers, and researchers in the aging arena over the past few years have expressed greater interest in exploring consumer- directed PAS (CD-PAS) models. 12 Similarly, the Home of Our Own projects and supported living are becoming the new direction for people with developmental and related disabilities. w Federal officials responded to these developments and the need to search for ways to provide more cost-effective long-term services. Although community- based long-term services are generally much less costly on an individual basis than are institutional services, it is not clear whether an expansion of home and community-based services saves any money in the aggregate. It depends upon what populations are targeted and the kinds of costs included in the calculation.14 Federal policy makers continue to search for more cost-effective models and are beginning to consider the use of direct cash payments and vouchers as an alternative to home-care agencies, models which many disability activists have found to be more desirable.'5 There has been increasing interest in innovative European models in this regard. 16 Such models offer substantial consumer direction and control, 10. See section VII of the article. 11. See section VII of the article. 12. See ROSALIE A. KANE, UNIV. MINN., QUALITY, AUTONOMY, AND SAFETY IN HOME AND COMMUNITY-BASED LONG-TERM CARE: TOWARD REGULATORY AND QUALITY ASSURANCE POLICY 7-8 (1995); HUMPHREY TAYLOR ET AL., THE COMMONWEALTH COMM'N ON ELDERLY PEOPLE LIVING ALONE, THE IMPORTANCE OF CHOICE IN MEDICAID HOME CARE PROGRAMS: MARYLAND, MICHIGAN, AND TEXAS 1-2 (1991); Lori Simon-Rusinowitz & Brian F. Hofland, Adopting a Disability Approach to Home Care Services for Older Adults, 33 GERONTOLOGIST 159 (1993). 13. See generally JULIE A. RACINO & SUSAN O'CONNOR, CHALLENGES FOR A SERVICE SYSTEM IN TRANSITION: INSURING A QUALITY COMMUNITY EXPERIENCE FOR PERSONS WITH DEVELOPMENTAL DISABILITIES (Mary F. Hayden & Brian H. Abery eds., 1993); Jay Klein, Get Me the Hell Out of Here—Supporting People with Disabilities to Live in Their Own Homes, in NATURAL SUPPORTS IN SCHOOL, AT WORK AND IN COMMUNITY FOR PEOPLE WITH SEVERE DISABILITIES (Jan Nisbet ed., 1992). 14. ALICE M. RIVLIN & JOSHUA M. WIENER, CARING FOR THE DISABLED ELDERLY: WHO WILL PAY? 190-92 (1988). 15. See, e.g., Health Security Act, S. 1757, 103d Cong., 1st Sess. (1994). 16. KATHY A. CAMERON & JAMES P. FIRMAN, INTERNATIONAL AND DOMESTIC PROGRAMS USING "CASH AND COUNSELING" STRATEGIES TO PAY FOR LONG-TERM 254 The Elder Law Journal and they are considerably less costly. 17 It is hoped that this article will contribute to the process of developing cost-effective, CD-PAS in the United States. II. What Are Consumer-Directed Personal Assistance Services? PAS is a broad term meant to encompass a wide variety of services. These services are referred to by many names: personal care, in- home supportive services, home care, chore services, homemaker services, companion services, and attendant care." Although meanings may vary by state or locale, collectively, these services include hands-on and standby assistance, supervision, or cueing with a broad array of activities: personal or bodily care functions, traditionally referred to as activities of daily living (ADL); and meal preparation, laundry, light housekeeping, handling money, shopping, and transportation activities, traditionally referred to as instrumental activities of daily living (IADL). 19 Even reader services for blind persons and interpreter services for deaf persons may be included within this concept. 20 Recipients of these services include people with physical, sensory, cognitive, and psychiatric disabilities of all ages.21 Approaches to PAS that may be referred to as "consumer directed" are quite fluid and ill-defined, especially with respect to older consumers. State experience with consumer-directed models is still in infancy and likely to undergo substantial evolution, especially if national or state health reform efforts produce new home and community- based service opportunities with a priority on consumer choice. The starting point for consumer-directed models has been the independent-living model, as developed by disability advocates in the 1970s.22 Originally, the independent-living movement demanded that consumers be responsible for all management functions. Under this model, the disabled person is considered an active recipient of serv- CARE (1995); WORLD INST. ON DISABILITY, U.S./EUROPEAN PAS ADAPTATION AND REPLICATION Krr (1995). 17. See CAMERON & FIRMAN, supra note 16. 18. LrrvAK ET AL., supra note 4, at 9-17; Hadley D. Hall, Paraprofessionals: Their Role & Definition in Home Health Care, GENERATIONS, Winter 1986-87, at 27. 19. Gerben DeJong et al., The Independent Living Model of Personal Assistance in National Long-Term-Care Policy, GENERATIONS, Winter 1992, at 90. 20. Id. 21. Id. 22. Id. at 89-90; see also Batavia et al., supra note 6, at 523. PAS LIABILITY ISSUES 255 ices and recruits, selects, trains, manages, and directs his or her own services provider, known as a PA. The recipient is a "consumer" of services, not a "patient." The PA is accountable to the consumer, not to a supervising nurse or agency. The worker acts, in effect, as an extension of the disabled person and follows that person's directions as to how to meet his or her needs." This model differs significantly from both the "medical" model of care and "informal" model of care in matters of control and formality." CD-PAS may be viewed along a continuum of consumer control. A "pure" CD-PAS model would pay a cash benefit to the consumer for the consumer to purchase whatever service or assistance he or she determines is appropriate and desirable. However, consumers vary widely in their ability and desire to self-manage care. Because of this reality, CD-PAS appear in many shades of gray depending upon the nature and extent of support needed by the consumer. The variations recognize, implicitly or explicitly, that many consumers need or want variable levels of support in managing their assistance. Support wanted or needed may be merely in handling the bookkeeping elements of employing PAs; or it may be helpful in recruiting and screening PAs; or it may be helpful in several components, such as recruiting, selecting, training, paying, or directing PAs. Although examples of supportive models exist, no clear continuum of supportive models has been defined. 25 This article will attempt to describe the main elements of a continuum. In considering an outside limit of consumer-directed services, it is not clear at what point a PAS delivery model is no longer a consumer- directed model and, instead, an agency-directed model. Of course, principles of consumer direction have a role even in traditional agency-provider models. All services should provide meaning 23. DeJong et al., supra note 19, at 90. 24. Id. In somewhat oversimplified terms, these models may be described asfollows: Under the informal support model, the individual's family or support network provides the individual's support services informally, without regulation or compensation. The caregiver largely determines what care or service the individual will receive. Under the medical model, the provider is a "professional" who is directly accountable to the payer—the government agency or insurancecompany, not the recipient—for the care or service provided. The recipient of services is viewed as a passive, non-self-directed individual who requires professional supervision. 25. For a description of 16 programs varying in opportunities for and supportof consumer direction, see SIMI LITVAK ET AL., WORLD INST. ON DISABILITY, FINAL PERFORMANCE REPORT NEW MODELS FOR THE PROVISION OF PERSONAL ASSISTANCE SERVICES, APPENDIX C: SOURCE BOOK OF CASE STUDY INFORMATION (1990). 256 The Elder Law Journal ful choices and respect for consumer control. However, some operational threshold of choice and control would be helpful to identify as the earmark of CD-PAS, so that the legal and regulatory issues can be more clearly identified and addressed. In several of the national health reform proposals of 1994, including President Clinton's ill-fated Health Security Act, "consumer directed," with reference to PAS, was defined as "services that are provided by an individual who is selected and managed (and, at the individual's option, trained) by the individual receiving services."26 The definition is ambiguous because neither selection nor management are all or nothing functions. If the choice of worker is limited to a few agency-approved individuals, is that a meaningful selection? If the consumer handles some management tasks such as scheduling and assigning tasks) while a case manager handles other tasks (such as supervision, monitoring, and approval of payment), does such a division of function amount to "consumer directed?" In important respects, consumer direction is a philosophy and orientation to service delivery, rather than a particular identifiable type of care. It consciously minimizes a paternalistic "medical" or "professional" orientation toward supportive services and emphasizes individual autonomy and support of individual preference. Consumer direction may exist in differing degrees and may span many types of service. For purposes of the following analysis, "consumer directed" will mean PAS in which consumers, or their surrogates, exercise substantial control over (1) selecting providers of services, (2) determining the tasks and the way they are to be done, (3) determining the timing and distribution of hours, and (4) supervising, and if desired, terminating the worker. A. Role of Surrogates The potential role of surrogates in this working definition of consumer direction is significant. In this report, the term "consumer" is meant to include any legally authorized surrogate chosen by the consumer to serve as a manager of his or her services. The ability to choose a surrogate or proxy—usually a family member or friend— significantly expands the potential collection of disabled persons who may avail themselves of a CD-PAS option. Consumer direction, by means of a proxy appointed by the consumer, should be a viable op 26. Health Security Act, S. 1757, 103d Cong., 1st Sess. § 2104(g)(2) (1994). PAS LIABILITY ISSUES 257 tion for individuals who cannot self-direct their care. However, the practical risks and benefits of this kind of arrangement have not been adequately studied. The appointment of a proxy may occur through the use of durable power of attorney for health care, recognized in every state, and possibly by means of less formal instructions given by the recipient of services and documented by the PAS program. The degree of formality required depends on an assessment of the particular state's surrogate decision-making laws.27 It is not entirely clear whether other forms of legal surrogacy, not chosen by the consumer, can or should be relied upon in consumer- directed care models. For example, family members or close friends, not expressly chosen by the individual, may be authorized under state law to act as default decision makers for purposes of health-care decisions. 28 Likewise, court-appointed guardians and conservators may have authority to make decisions on behalf of the service recipient, and, in fact, may be directing the services of their ward. 29 However, if the individual receiving services lacks even the capacity to appoint a surrogate, it is difficult to include these cases within the concept of consumer direction. B. Delivery Models In a ten-state survey of CD-PAS, Susan Flanagan identified four delivery models of PAS based on the identity of the employer: (1) state or local government as the employer; (2) an intermediary agency as the employer; (3) the consumer as the employer; (4) the consumer as the employer, but with the state or local government or intermediary agency acting as an agent of the consumer for employment tax purposes.3° None of the states she surveyed used the first model, presumably because it is the most expensive option for state and local govern 27. See Charles Sabatino, Legislative Trends in Health-Care Decisionmaking, BIOETHICS BULL., Summer 1994, at 10. 28. Id. at 10-11. 29. Susan Miler & Sally B. Hurme, Guardianship Monitoring: An Advocate's Role, 25 CLEARINGHOUSE REV. 654, 656-58 (1991). 30. SUSAN FLANAGAN, CONSUMER-DIREC ED ATTENDANT SERVICES: How STATES ADDRESS TAX, LEGAL AND QUALITY ASSURANCE ISSUES 19 (1994). 258 The Elder Law Journal ments.31 Based on Flanagan's program descriptions, one might also suggest a fifth, albeit legally questionable, mode: (5) the PA as independent contractor. The Nebraska Home Care Program, described by Flanagan, appears to claim this mode1. 32 Other states not surveyed by Flanagan have similarly claimed it. For example, Virginia, until recently, took the position that under its county-based "Companion Service Program," the individuals who provide PAS, as well as chore, companion, and homemaker services, were independent contractors. The program paid workers less than minimum wage and provided no payment of income, Social Security, or other employment benefits. However, effective December 1994, under an agreement with the Internal Revenue Service, the state now considers the companions employees of the consumer and the local department of social services a "fiscal agent" for purposes of paying the companions. Companions now receive at least minimum wage, and Social Security and unemployment taxes are withheld and reported. 33 For reasons elaborated below, we conclude that an individual providing PAS, and especially CD-PAS, cannot be an "independent contractor." III. Employer v. Independent Contractor Relationships The legal responsibilities discussed in this article arise primarily from the existence of an employer-employee relationship. If the PAS worker is an "independent contractor" rather than an "employee," most of the legal responsibilities do not apply to the consumer or to the state or local government operating the PAS program. Instead, the worker, as self-employed, fends for himself or herself.34 The status of "employer" is, at its heart, a legal fiction, representing a societal judgment about who should be responsible for certain work-related taxes, benefits, liabilities, and reporting obligations. 31. Id. 32. Id. at 20. 33. Letter from Terry A. Smith, Adult Services Program Manager, Virginia Department of Social Services, to author (Aug. 10, 1995) (on file with author). 34. Steven M. Burke, Implication of IRS Recharacterization of Independent Contractors as Employees, 64 N.H. B.J. 307-13 (1992); Mark A. Coel, Distinguishing Independent Contractors from Employees, FLA. B.J., Mar. 1993, at 47-51; Cliff E. Spencer, Comment, Oregon's Independent Contractor Statute: A Legislative Placebo for Employers, 31 WILLAMETTE L. REV. 647 (1995). PAS LIABILITY ISSUES 259 That party is deemed an "employer."35 The criteria for determining whether an employment relationship or, in the alternative, an "independent contractor" relationship exists, vary under different statutes and different contexts. 36 Thus, one must constantly ask: "Employer for what purpose?" Indeed, in evaluating public policy, it may be more effective simply to unbundle the notion of employer into the specific rights and responsibilities that are relevant to PAS and then to consider how these legal responsibilities may be fairly and practically apportioned among the parties involved in the particular PAS program. But even given the variations that exist in consumer direction, the operation of PAS necessarily concedes a level of consumer or agency control that most certainly establishes an employer-employee relationship under virtually any definition. This is especially true in so-called CD-PAS models, for to conclude otherwise is to contradict the very notion of consumer direction. If one accepts the conclusion that the PA must be an employee, then the question becomes: Who is the employer? Is it the consumer, the government, or a public or private agency that sponsors or pays for the service? The answer we choose has tremendous consequences. Generally, states do not want to assume the employer status of PAs. They perceive tremendous cost consequences in these obligations and liabilities. From the state's fiscal point of view, states typically assume that the employer role results in multiple liabilities which in turn result in substantially increased cost. For state and local governments, these costs and additional overhead are perceived as prohibitive.37 In contrast, it is often argued that if consumers assume the employer role, the public cost will be substantially cheaper; 38 although the validity of that perception deserves challenge. Although some reduction in cost is likely through lower overhead, much of the cost differential in "consumer-directed" programs has existed in large part because of substantial undercompensation of PAS workers. Litvak and Kennedy found in a study of 133 PAS programs in 1988 in the United States that individual PAS providers were paid at or just above 35. Burke, supra note 34, at 307-13; Coel, supra note 34, at 47-51; Spencer, supra note 34, at 647. 36. Burke, supra note 34, at 307-13; Coel, supra note 34, at 47-51; Spencer, supra note 34, at 647. 37. SABA-nrsio, supra note 7, at 16-19. 38. Id. 260 The Elder Law Journal minimum wage and were covered, on average, by only one employee benefit, namely Social Security. 39 Moreover, many indirect costs may be overlooked. For example, what is the cost to the state for health and social service benefits that PAS workers may utilize because they as a group are financially disadvantaged?40 Despite the pressure to avoid the employer role, states clearly do not wish to avoid all accountability. They are concerned about program dollars spent, quality of care, and protection of PAS consumers, especially consumers with questionable capacity to manage their own affairs. Some states have sought to provide some support and oversight directly or through designated agencies. But they have sought to avoid being deemed the "employer" of the PA and thus vested with authority over the PA and responsible for a variety of employer obligations and liabilities. 41 Where and how to draw the line on responsibility has been their quandary. Unlike simple employment situations involving two parties— employer and employee—publicly funded PAS programs typically involve three or four parties: the consumer, the individual provider, the payer or regulator of the program, and sometimes an intermediary private agency. Conventional tort law is not well adapted to such service configurations. Similarly, regulatory issues in long-term care have historically focused on institutional care and medical services, not on home "help" services. Recommendations made in this article will focus both on programmatic options that states may use to meet legal requirements and on public policy changes that are needed to encourage the development of effective CD-PAS models. IV. What Is Meant by Liability? "Liability" is a broad and often loosely used term. In a narrow sense, we think of liability in the context of tort law: negligence and malpractice for example. In its generic sense, liability has been de 39. SIMI LITVAK & JAE KENNEDY, WORLD INST. ON DISABILITY, POLICY ISSUES AND QUESTIONS AFFECTING THE MEDICAID PERSONAL CARE SERVICES OPTIONAL BENE- Frr 29-30 (1991). 40. See William H. Crown, A National Profile of Homecare, Nursing Home, and Hospital Aides, GENERATIONS, Fall 1994, at 29. 41. For several state program descriptions, see SIMI LITVAK & JAE KENNEDY, WORLD INST. ON DISABILITY, CASE STUDIES OF SIX STATE PERSONAL ASSISTANCE SERVICE PROGRAMS FUNDED BY THE MEDICAID PERSONAL CARE OPTION 6 (1991); SIMI LITVAK Er AL., supra note 25; and SABATINO, supra note 7, at 45-141. PAS LIABILITY ISSUES 261 fined as "the condition of being actually or potentially subject to an obligation."42 For purposes of PAS, liability concerns may be broken down into three broad areas, each with components that will be examined in the following sections. (1) Employment Tax and Benefit Liability: recognition of basic employment responsibilities (e.g., income tax reporting, Social Security payment, and federal and state unemployment insurance and workers' compensation); (2) Personal Injury Liability: personal injury to the consumer or worker due to negligence or intentional tort; and (3) Licensure and Certification Liability: the application of law and regulations that control the nature and quality of health and long- term care services—specifically, nurse practice acts and provider certification requirements. Regulatory concerns embody a fundamental conflict between safety and quality assurance values on one hand and consumer autonomy on the other. V. Employment Tax and Benefit Liability All the duties below apply to employer-employee relationships, but not to independent contractors43 as defined by the particular law. As previously explained, personal attendants and other domestic workers are almost always considered employees under the applicable tests. However, if the personal assistant is employed by an agency, the agency and not the consumer bears such responsibilities.44 Table 1: Employer Obligations Summary summarizes the legal responsibilities described in sections V.A through V.G. These responsibilities include: withholding and reporting income taxes, Social Security (FICA), unemployment taxes, minimum wage and overtime, workers' compensation, and in a few states, disability insurance taxes.45 42. BLACK'S LAW DICTIONARY 914 (6th ed. 1990). 43. See supra part III for explanation of the distinction between employer- employee relationship and an independent contractor relationship. 44. See discussion supra part III. 45. For the federal legal bases of these responsibilities, see I.R.C. §§ 3401-3406,3507 (1994) (collection of income tax and earned income credit); see also Federal Insurance Contribution Act (FICA), I.R.C. §§ 3101, 3102, 3121 (1994) (regarding tax on employees, tax on employers, and definitions); Federal Unemployment Tax Act(FUTA), I.R.C. §§ 3301-3311; Fair Labor Standards Act (FLSA), I.R.C. § 201 (minimum wage and overtime); Federal Employees' Compensation Act (FECA), 5 U.S.C. § 8101 (1994) (workers' compensation). 262 The Elder Law Journal Recently, these employment tax responsibilities for employers of domestic workers in a private home have been substantially changed because of the Social Security Domestic Employment Reform Act of 199446 (SSDERA). Popularly known as the "nanny tax" reform bill, SSDERA was signed by President Clinton on October 22, 1994. 47 The law is designed to simplify the payment of employment taxes for domestic workers. It raises the threshold for withholding and paying Social Security taxes to $1,000 annually, effective 1994 (to be indexed annually starting in 1996).48 It also provides that, beginning in 1995, individuals who employ only domestic workers will no longer be required to file quarterly forms and payments for Federal Insurance Continuation Act (FICA), federal unemployment taxes, and any agreed-upon federal income tax withholding. Instead, these wages and withholdings will be included in the employer's own annual personal income tax return (Form 1040). 49 However, since 1988, such employers have had to increase the withholdings from their own wages (or increase their quarterly estimated tax payments) to account for employment taxes owed on domestic workers:6° Specific changes brought about by SSDERA are elaborated in the relevant sections below.51 In order to fulfill any employer obligations explained below, the individual employing an attendant needs an employer identification number (EIN). This may be obtained by sending a completed IRS Form SS-4 (Application for Employer Identification Number) to the IRS. Alternatively, the employer may simply write "None" in the space provided for the EIN on the first employment tax form filed. The IRS will then assign the employer a number. A separate state EIN may also be required.52 46. Social Security Domestic Employment Reform Act of 1994, Pub. L. No. 103-387, 108 Stat 4071 (codified as amended in scattered sections of 26 U.S.C.). 47. Id. 48. Id. § 3121(x). 49. Id. § 3510(a). 50. Id. § 3110(b). 51. See Impact of the Nanny Tax Act on Reporting and Paying Taxes for Domestic Workers in 1994 and Beyond, Stand. Fed. Tax Rep. (CCH) (1111 48,633-648, at 79,541-42(1994) [hereinafter Nanny Tax]; Rev. Proc. 95-18, 1995-17 I.R.B. 13. 52. Nanny Tax, supra note 51, 11 48,637. PAS LIABILITY ISSUES 263 A. Withholding/Reporting Federal Income Tax 1. LEGAL SOURCE The relevant federal income tax provisions are found at 26 U.S.C. §§ 3401-3406 (collection of income tax) and § 3507 (earned income credit), as amended by the SSDERA. The majority of all states, cities and localities that impose a personal income tax follow the federal income tax requirements regarding the types of payments from which tax must be withheld. 53 SSDERA amendments change the federal threshold amount for paying and reporting taxes (effective 1994) and the procedures for reporting (effective 1995). States will probably follow suit and conform to the new federal requirements. 2. NATURE OF RESPONSIBILITY Employers must withhold and report federal income taxes, although the exception described below makes withholding optional for "domestic service [provided] in a private home."54 Through 1994, withheld income taxes were paid to the IRS on a quarterly basis using IRS Form 942 (the same form used to transmit FICA payments).55 However, for domestic services rendered after January 1, 1995, SSDERA of 1994 permits an employer who opts to withhold income taxes to pay them as part of the employer's individual tax return (Form 1040) annually, instead of quarterly.56 Even where income tax is not withheld, employers still must report worker income annually. There is no domestic service exception, and SSDERA does not change this. 57 The employer must provide employees with Form W-2 (Wage and Tax Statement) for the calendar year by January 31 of the following year.58 A related income tax responsibility concerns the earned income credit (EIC). Employers must make advance payments of a portion of the EIC to qualified employees who request advance payment.59 An employee age twenty-five through sixty-four, with a family income of less than an annually adjusted amount ($24,396 in 1995) 6° may qual 53. Id. 48,643. 54. I.R.C. § 3401(a)(3) (1994). 55. Nanny Tax, supra note 51, ¶ 48,639. 56. I.R.S. Notice 95-18, 1995-17 I.R.B. 13; Nanny Tax, supra note 51, 48,639. 57. Nanny Tax, supra note 51, 48,639. 58. INTERNAL REVENUE SERV., DEPARTMENT OF THE TREASURY, PUB. No. 15, CIRCULAR E, EMPLOYER'S TAX GUIDE 2 (1996). 59. I.R.C. § 3507 (1994). 60. Joint Committee on Taxation Staff Description of Present Law and Analysis Relating to Earned Income Credit and Child Tax Credit as Contained in Budget Reconcilia 264 The Elder Law Journal ify.6' The size of the credit depends on the worker's income and number of children. Employees without children may also claim the EIC, if they are over age twenty-four and over age sixty-five with income less than $9,230 (although they are not entitled to advance payment of the EIC).62 Given the demographics of personal assistance workers, the EIC may have wide applicability. The maximum credit for 1995 is $2,094 for an employee with one child and $2,592 for an employee with two or more children.63 Sixty percent of the maximum may be paid in advance. 64 The employer must notify the employee that he or she may be eligible for the EIC, regardless of whether federal income taxes are withheld. 65 If a qualified employee requests advance payment (by completing Form W-5, Earned Income Credit Advance Payment Certificate each year), then the employer must pay the employee a portion of the credit amount in each paycheck for that year. 66 The employer is indirectly "reimbursed" by the IRS by being permitted to deduct the amounts paid from income tax withholdings or FICA that would otherwise be paid to the IRS. Such payments are normally reported on the quarterly Form 942 and the annual Form W-2. 67 As of January 1995, because the employer of domestic services need make only an annual payment of employment taxes, the offsetting of EIC already advanced to the worker will not occur until the tax year has been completed and employment taxes are paid to the IRS.68 3. TO WHOM THE RESPONSIBILITY APPLIES The responsibility to withhold and report income tax applies to any "employer" paying "wages."69 "Employer" is defined as "the person for whom an individual performs or performed any service, of whatever nature,"70 but if the person does not have control of the pay tion Bill (HR 2491), 1995 Daily Tax Rep. (BNA) No. 242, at L-1 (Dec. 18, 1995) [hereinafter Joint Committee on Taxation]; INTERNAL REVENUE SERV., DEPARTMENT OF THE TREASURY, PUB. No. 596, EARNED INCOME CREDrr 1 (1995). 61. See INTERNAL REVENUE SERV., supra note 60. 62. Joint Committee on Taxation, supra note 60, at L-1; INTERNAL REVENUE SERV., supra note 60, at 31. 63. INTERNAL REVENUE SERV., supra note 60. 64. I.R.C. § 3507(c)(2)(B)(i); Joint Committee on Taxation, supra note 60, at L-1. 65. INTERNAL REVENUE SERV., supra note 58, at 16. 66. Id. at 14. 67. Id. at 15. 68. Nanny Tax, supra note 51, (1[ 48,633. 69. I.R.C. § 3402(a). 70. Id. § 3401(d). PAS LIABILITY ISSUES 265 ment of wages for such services, then "employer" means the person having control of the payment of such wages/1 "Wages" are defined as "all remuneration . . . for services performed by an employee for his employer, including the cash value of all remuneration paid in any medium other than cash."72 4. KEY EXCEPTION—DOMESTIC SERVICE IN PRIVATE HOME Wages, for purposes of the withholding responsibility, do not include payment for "domestic service in a private home," 73 defined as "[s]ervices of a household nature performed by an employee in or about a private home of the person by whom he is employed . . . ."74 Domestic services include: "services performed by cooks, waiters, butlers, housekeepers, governesses, maids, valets, baby sitters, janitors, laundresses, furnacemen, caretakers, handymen, gardeners, footmen, grooms, and chauffeurs of automobiles for family use. "75 Although the exception sounds archaic, it is sufficiently broad to encompass PAS workers/6 This is an extremely important exception affecting several employer responsibilities. As to federal income taxes for PAS workers, it means that the withholding of federal income taxes is optional and depends upon the voluntary agreement between the employer and employee/7 However, the filing of annual W-2 forms and advance payments of the earned income credit to qualified employees, if requested, is mandatory/8 The practical impact of forgoing income tax withholding is that the worker is left responsible for filing quarterly estimated tax payments or for paying the entire tax obligation at tax time. 5. PENALTIES FOR NONCOMPLIANCE The IRS may charge the employer with all employment taxes that should have been paid, plus a penalty up to the full amount of unpaid taxes, plus interest. The penalty differs for unintentional and 71. Id. 72. Id. § 3401(a). 73. Id. § 3401(a)(3). 74. 26 C.F.R. § 31.3121(a)(7)-1(a)(2) (1996). 75. Id. 76. The IRS has taken this position in private letter rulings involving workers who provide personal care, household chores, and personal tasks in a private home, see, e.g., Priv. Ltr. Rul. 94-05-023 (Nov. 8, 1993). 77. INTERNAL REVENUE SERV., DEPARTMENT OF THE TREASURY, Pus. No. 926, HOUSEHOLD EMPLOYER'S TAX GUIDE 5 (rev. Nov. 1995). 78. Id. at 6-7. 266 The Elder Law Journal intentional noncompliance. 79 Employers may also face negligence and civil fraud penalties. 8° Employers who do not make advance EIC payments when required face a penalty equal to the amount of advance payments that were not made." 6. POTENTIAL ROLE FOR INTERMEDIARY AGENCY The federal tax code authorizes the IRS to designate an agent for an employer "to perform such acts as are required of employers under this title."82 Procedures for becoming and performing the responsibilities of an agent for tax purposes are set forth in Revenue Procedures 70-6.83 The agent may be authorized to handle not only income tax reporting, but also withholding and payment of Social Security (FICA) and Medicare payroll taxes, federal unemployment insurance taxes, and back-up withholdings if required." Through this procedure, the state or local government, or a private agency, may assume the employer payroll and bookkeeping duties with respect to federal taxes without assuming the employer role for other purposes. This responsibility includes filing Form 941 or 942 each quarter. 85 Some PAS programs already do this." In interpreting the SSDERA the IRS has indicated that state and local government health and welfare agencies that assume responsibility for reporting taxes87 and withholdings must continue to file quarterly and cannot adopt a yearly filing option. 7. SPECIAL ISSUE: IS A CASH GRANT INCOME? An additional tax reporting issue arises under models of consumer- directed PAS in which the consumer receives a cash grant in order to procure and pay for PAS. Must the consumer/grantee in this situation treat the grant as income and include it in his or her gross 79. I.R.C. §§ 3403, 3509 (1994). 80. Id. § 6662-6664, 6672; see also Burke, supra note 34. 81. Nanny Tax, supra note 51, 148,642. 82. I.R.C. § 3504 (1994). 83. Rev. Proc. 80-4, 1980-1 C.B. 581, deals with designation of state and local agencies as fiscal agents. It explains "the procedures to be followed by state and local health and welfare agencies wishing to act as agents under section 3504 of the Internal Revenue Code for welfare recipients who become the employers of individuals furnished by the agencies to provide in-home domestic service for the welfare recipients." 84. Rev. Proc. 70-6, 1970-1 C.B. 420. 85. I.R.S., supra note 56. 86. SABATINI°, supra note 7, at 23-24. 87. I.R.S. Notice 95-18, 1995-17 I.R.B. 13. PAS LIABILITY ISSUES 267 income for income tax purposes? Marc Greidinger and his coauthors analyze this issue under federal tax law in the context of family support services and concludes: "Based on current IRS policy, it is probable that families who receive cash assistance to care for their children with developmental disabilities from a federal, state or locally established family assistance program can exclude payments when calculating gross income for federal tax purposes without incurring problems later."" The conclusion is based primarily on several revenue rulings that allow payments received from a "legislatively provided social benefit program for promotion of general welfare objectives" to be excluded from a recipient's gross income. 89 It does not appear that this issue has posed much of a problem for PAS programs generally. However, the question of whether cash grants for PAS constitutes income may also arise in the context of public benefit program eligibility. In other words, will a cash grant to the individual for purposes of securing PAS adversely affect eligibility for other state or federal means-tested programs? Whether this question has posed a serious problem for PAS programs is not clear. The answer depends both on the avenue through which the cash grant is paid and the eligibility rules for the particular benefit in question. For example, the Colorado Home Care Allowance is paid as a supplement to Social Security Insurance. This payment structure ensures that the benefit is treated the same as the SSI benefit. 90 State-created payment structures could be viewed differently. B. Social Security and Medicare Tax (FICA) 1. LEGAL SOURCE Social Security and Medicare are federally controlled by the FICA incorporated into the Internal Revenue Code, 26 U.S.C. § 3101 (tax on employees), § 3102 (tax on employers), and § 3121 (definitions), as amended by the SSDERA. 88. MARC GREIDINGER ET AL., AVOIDING LEGAL PITFALLS IN THE FUNDING OF FAMILY SUPPORT SERVICES: AN ANALYSIS PREPARED BY THE AMERICAN BAR ASSOCIATION'S COMMISSION ON MENTAL AND PHYSICAL DISABILITY LAW 19 (1993). 89. Id.; see Rev. Rul. 74-205, 1974-1 C.B. 21. 90. See SABATINO, supra note 7, at 62. 268 The Elder Law Journal 2. NATURE OF RESPONSIBILITY Employers have two tasks: one, they must pay the employer's share of the Social Security (FICA) tax; and two, they must withhold and pay the employee's share of FICA to Social Security. The employer and employee portions of the FICA tax each equal 7.65% of wages and will remain at that level unless changed by Congress." The tax is charged on wages up to a maximum tax base amount that is far higher than PAS workers are likely to earn (up to $60,600 in earnings for the Social Security tax, and unlimited for the Medicare tax in 1994). 92 The personal income tax return Form 1040 includes a new schedule for reporting and paying FICA and other employment taxes on an annual basis.93 3. TO WHOM THE RESPONSIBILITY APPLIES FICA withholding applies to "employment" defined as "any service . . . performed by an employee for the person employing him, irrespective of the citizenship or residence of either." 94 Here, the common- law rules for determining whether an individual is an "employee" generally apply,95 although some special rules apply to certain types of employees not generally relevant to home care (e.g., certain commercial drivers, life insurance sales people, industrial homeworkers, and traveling sales people).96 As an aid to determining whether an individual is an employee under the common-law rules, the IRS has identified twenty factors to be considered, published in Revenue Ruling 87-41, 1987-1 C.B. 296. They are described in appendix 1. 4. THRESHOLDS/KEY EXCEPTIONS Through 1993, the responsibility to withhold and pay FICA did not apply if wages totaled less than $50 per quarter.97 The SSDERA has raised that threshold to $1,000 per year for 1994 and 1995. 98 There 91. See I.R.C. § 3111 (1994). The 7.65% is actually made up of three components: 5.26% for the Social Security trust fund, 0.94% for the disability insurance trust fund, and 1.45% for the Medicare. 92. I.R.C. § 3121(a). 93. See sources cited supra note 56. 94. I.R.C. § 3121(b). 95. Id. § 3121(d)(2). 96. Id. § 3121(d)(3). 97. I.R.C. § 3121(a)(7)(B) (1988), amended by I.R.C. § 3121(a)(7)(B) (1994). 98. I.R.C. §§ 3121(a)(7)(B), 3121(x) (1994); 42 U.S.C. § 409(a)(6)(B) (1994). PAS LIABILITY ISSUES 269 after, the threshold will be adjusted annually for inflation. 99 'Wages" with regard to the FICA tax do not include nonmonetary compensation for "domestic service in a private home" defined above. 1°° These noncash exempt items may include meals, lodging, clothing, bus or train tokens, or other goods or commodities.'°' The FICA need not be paid in limited situations involving family relationships. Specifically, domestic services may be exempt if provided: • By a spouse, • By a child under the age of twenty-one in the employ of his or her mother or father, • By a father or mother in the employ of a son or daughter (although additional limitations apply if the actual care recipient is a grandchild). 102 This exception is directly applicable to paid PAS services provided by one's spouse, child, or parent. Beginning in 1995, the FICA tax does not apply to domestic service employees under age eighteen, unless the employee's principal occupation is domestic service. Being a student is considered an occupation under this test. Therefore, if the worker is a high school student, the FICA tax does not apply.1°3 5. PENALTIES FOR NONCOMPLIANCE The penalties for noncompliance are the same as for Income Tax Withholding. See section V.A.5 above. 6. POTENTIAL ROLE FOR INTERMEDIARY AGENCY The federal tax code authorizes the IRS to designate an agent for an employer "to perform such acts as are required of employers under this title.' '104 See section V.A.6 above. 99. I.R.C. § 3121(x). 100. Id. § 3121(a)(7)(A). 101. Id. § 3121(a)(7)(A); 26 C.F.R. § 31.31-1(b) (1996); INTERNAL REVENUE SERV., HOUSEHOLD EMPLOYERS TAX GUIDE, I.R.S. PUB. No. 926 (1995). 102. I.R.C. § 3121(b)(3). 103. Id. § 3121(b)(21) (added by § 2(a)(C) of the SSDERA). 104. Id. § 3504. 270 The Elder Law Journal 7. CASE LAW The discussion and rulings described in sections V.A and V.B above, regarding the status of a worker as independent contractor or employee, apply to Social Security withholding obligations. C. Federal and State Unemployment Tax 1. LEGAL SOURCE The principal federal source is the Federal Unemployment Tax Act (FUTA), which is part of the Internal Revenue Code at 26 U.S.C. § 3301-3311, although several other acts also affect the unemployment insurance system. 1°5 The system's operation relies on cooperative federal-state unemployment programs.106 Within general federal guidelines and requirements, the states are left to administer the system under their particular State Unemployment Tax Acts (SUTA). 1°7 The system is funded primarily by unemployment taxes imposed upon employers. The federal taxes generally pay for the costs of administration, while state taxes pay for benefits. One set of federal rules govern employer liability for the federal tax. Employer liability for state unemployment taxes is governed by state law and, consequently, varies among the states. 1°8 However, as explained below, part or all of SUTA payments may be deducted from FUTA. Therefore, total liability is integrated, rather than cumulative. 2. NATURE OF RESPONSIBILITY The federal-state unemployment insurance system pays unemployment benefits to workers who lose their jobs through no fault of their own. 109 Employers must pay FUTA taxes annually for all employees. The federal rate is 6.2% of the first $7,000 in cash wages paid to each employee. Noncash wages are not counted."° However, if the employer also pays state unemployment taxes, the state tax may be 105. JACK B. HOOD ET AL., WORKERS' COMPENSATION AND EMPLOYEE PROTECTION LAW IN A NUTSHELL 142-43 (2d ed. 1990). 106. Id. 107. Id. 108. See generally ADVISORY COUNCIL ON UNEMPLOYMENT COMPENSATION, UNEMPLOYMENT INSURANCE IN THE UNTTED STATES; BENEFITS, FINANCING, COVERAGE: A REPORT TO THE PRESIDENT AND CONGRESS (1995); U.S. DEP'T OF LABOR, COMPARISON OF STATE UNEMPLOYMENT INSURANCE LAWS (1995). 109. For example, see California Department of Human Resources Development v. Java, 402 U.S. 121, 125 (1971). 110. I.R.C. § 3306(b) (1994). PAS LIABILITY ISSUES 271 credited against the federal tax up to an amount equal to 5.4% of wages. Thus, the effective federal tax may be reduced to as low as 0.8% if the employer also pays SUTA.1" All states have a tax limit that is higher than the $7,000 federal limit.n2 The amount of tax is determined under an "experience rating" system, containing a graduated series of tax rates, with higher rates for employers whose workers have historically suffered the most involuntary unemployment. Lower rates are set for employers whose workers have lower rates of involuntary unemployment. 113 Thus, employers have a tax incentive to keep their rate of employee turnover low. Beginning in 1995, pursuant to the changes brought about by SSDERA, FUTA for domestic workers will be payable annually as part of the employer's personal return on Form 1040. 114 State unemployment tax filing requirements vary by state. 3. TO WHOM THE RESPONSIBILITY APPLIES FUTA adopts essentially the same definition of employment and employee as used for FICA, described above. 115 Thus, the common- law definition of employee, as elaborated by the IRS twenty-factor test applies. However, the term "employer" under FUTA has a monetary threshold as part of its definition. In the case of "domestic service in a private home,""employer" means any person who during any calendar year paid wages in cash of $1,000 or more for such service. 1" A threshold of $1,500 applies to other types of employment.117 Each state defines the employment relationship for purposes of SUTA. Qualifying as an independent contractor is, in general, more difficult under most state tests than under the common-law rules. Like federal law, every state specifically includes "domestic service in private homes" as a covered service only if wages exceed $1,000 per year.118 Four jurisdictions are even broader than the federal provision. 111. Id. § 3302(b). 112. Advisory Council on Unemployment Compensation, supra note 108, at222 (tbl. A-3). 113. Id. at 73. 114. I.R.C. § 3510 (added by § 2(b) of the SSDERA); see also Nanny Tax, supranote 51, 48,642. 115. I.R.C. § 3306(i). 116. Id. § 3306(a)(3). Compare id. § 3121(b) with § 3121(d)(2). 117. Id. § 3306(a)(1)(A). 118. U.S. DEP'T OF LABOR, COMPARISON OF STATE UNEMPLOYMENT INSURANCE LAWS 1-6 (1992). 272 The Elder Law Journal The District of Columbia, New York, and the Virgin Islands cover such service if the quarterly payroll is at least $500, 119 and Hawaii covers such service if the payroll is $225 or more. 120 Also, California expressly includes services provided under the state's In-Home Supportive Services Program.121 4. THRESHOLDS/KEY EXCEPTIONS The FUTA tax is paid only on domestic employees earning more than $1,000 in cash per year. 122 This amount was not changed by SSDERA. As with FICA, nonmonetary compensation is not taxed.123 Domestic services are exempt if provided by a spouse, by a child under the age of twenty-one in the employ of his or her mother or father, or by a father or mother in the employ of a son or daughter.'24 The exemption is slightly more liberal than the FICA exemption because the additional limitations on caring for grandchildren do not apply. 125 Oddly, the "workers under age 18" exception for FICA (see section V.B.4 above) does not apply to FUTA, so an employer may have to pay FUTA on a domestic worker under age eighteen, but not FICA. State laws include similar exemptions, although many variations exist. 5. PENALTIES FOR NONCOMPLIANCE The penalties for noncompliance are the same as for Income Tax Withholding, as described in section V.A.5 above. 6. POTENTIAL ROLE FOR INTERMEDIARY AGENCY The federal tax code authorizes the IRS to designate an agent for an employer "to perform such acts as are required of employers under this title. "126 (See section V.A.6 above.) State provisions vary and were not examined individually by state. 119. Id. 120. Id. 121. Id. 122. I.R.C. § 3306(a)(3) (1994). 123. Id. § 3306(b)(7). 124. Id. § 3306(c)(5). 125. Compare id. with § 3121(b)(3). 126. Id. § 3504. PAS LIABILITY ISSUES 273 7. CASE LAW The few relevant reported cases dealing with unemployment insurance and personal assistance in the home involved primarily questions of whether an employment relationship existed. Two cases absolved insurance companies from bearing employer responsibility for unemployment insurance where it paid for the services of in-home workers. In Richards v. Division of Employment & Training,127 the Colorado Court of Appeals found that a quadriplegic individual who hired, trained, and directed the activities of his full-time attendants was an employer and that the insurance company which provided the funds to pay the attendants and dictated both hourly rate and the number of hours in each day for which it would pay attendants was not the employer of the attendants. The Minnesota Court of Appeals, in Stearns-Hotzfield v. Farmers Insurance Exchange, 128 similarly refused to find an employment relationship between an insurance company and an in-home nurse for whose services it paid. Two additional cases addressed the issue of whether in-home workers were independent contractors or employees for purposes of unemployment insurance. Both rejected the assertion that the workers were independent contractors. In Lewis v. Commissioner of Jobs & Training,129 the Minnesota Court of Appeals held that the home-health aides who provided twenty-four-hour care were employees of the ninety-two-year-old woman for whom they cared and from whose estate they were paid by the woman's conservator. In Hoey v. Commonwealth, 13° a Pennsylvania court held that nurse's aides were employees of the guardian of the disabled individual for whom they provided care. The court looked beyond written contracts which had designated the aides as "independent contractors" and instead examined the true facts of the relationship. 127. Richards v. Division of Employment & Training, 801 P.2d 22 (Colo. Ct. App. 1990). 128. Stearns-Hotzfield v. Farmers Ins. Exch., 360 N.W.2d 384 (Minn. Ct. App. 1985). 129. Lewis v. Commissioner of Jobs & Training, 425 N.W.2d 309 (Minn. Ct. App. 1988). 130. Hoey v. Commonwealth, 499 A.2d 1124 (Pa. Commw. Ct. 1984). 274 The Elder Law Journal D. Minimum Wage and Overtime Pay Requirements 1. LEGAL SOURCE The Fair Labor Standards Act (FLSA), 29 U.S.C. §§ 201-219, is the controlling federal statute. States may also have minimum wage laws. If state law sets a higher standard than federal law, then the state standard applies.131 2. NATURE OF RESPONSIBILITY An employer must pay the federal minimum wage ($4.75 /hour), and if the employee works more than forty hours in a single week, overtime (one and a half times the hourly rate). 132 Additional restrictions apply to the employment of children. 133 The minimum wage was last changed in 1996, to $4.75 per hour and increases to $5.15 per hour on September 1, 1997.134 The minimum wage is not indexed; it changes only by amendment to the FLSA. 135 There is no federal requirement to pay overtime for time worked on weekends or holidays, or if more than the usual number of hours are worked on any particular day. Nor are paid vacations or paid holiday leave mandated.'36 Some states require a higher minimum wage or benefits, in which case state law applies. Otherwise, federal law is controlling.137 This fact is important in the application of any exemptions to the FLSA. For example, if state law does not have a companionship exemption similar to that described below in federal law, then state wage and hour minimums would apply to workers who fell within the federal companionship exemption. 3. TO WHOM THE RESPONSIBILITY APPLIES The responsibility applies to employer-employee relationships. The definitions of employer and employee are ambiguous in the FLSA. "'Employer' includes any person acting directly or indirectly in the interest of an employer in relation to an employee . . . . 'Em 131. HOOD ET AL., supra 105, at 154. 132. 29 U.S.C. §§ 206, 207 (1996). 133. Id. § 212(c). 134. Id. § 206. 135. See generally id. §§ 206, 207. 136. See id. § 206. 137. Id. PAS LIABILITY ISSUES 275 ployee' means any individual employed by an employer [with some exceptions]."138 Federal courts have interpreted the definition more broadly than the common law test, applying an "economic realities" test on a case by case basis. Factors have included: (1) the extent to which the "employee's services" are an integral part of the employer's business; (2) the amount of the employee's investment in facilities and equipment; (3) the nature and degree of control the employer has retained or exercises over the employee; (4) the employee's opportunity for profit or loss; (5) the amount of initiative, skill, judgment, or foresight required for the success of the claimed independent enterprise; and (6) the permanency of the relationship.139 4. THRESHOLDS/KEY EXCEPTIONS As of 1994, domestic services employees must earn at least $1,000 in a calendar year, or work eight or more hours in any work week, to be covered by the FLSA, unless they fit the "companionship services" exemption described below.14° Special wage and hour definitions apply to live-in help. 141 Noncash compensation (e.g., meals and lodging) is considered compensation in the amount of the reasonable cost or fair value of the item. 142 However, for meals or lodging to be counted as income for purposes of meeting minimum wage rules, they must be provided primarily for the benefit of the employee, and the employee must accept them willingly. If they are provided for the employers' benefit or convenience, they are not counted as wages paid. 143 It can be quite complicated to apply this rule correctly because the determining factors are, in part, subjective. For example, if the consumer with a disability clearly needs live-in help, then the consumer probably cannot count the room and board as wages (because the arrangement is primarily for the employer's convenience, not the employee's). Consequently, the consumer must be sure that cash wages meet the minimum wage 138. Id. § 203(d), (e). 139. See Debra T. Landis, Annotation, Determination of 'Independent Contractor' and 'Employee' Status for Purposes of § 3 (e)(1) of the Fair Labor Standards Act, 29 U.S.C. § 203(e)(1), 51 A.L.R. FED. 702 (1981 & Supp. 1992). 140. 29 U.S.C. § 206(f) (based on § 209(a)(6) of the Social Security Act, 42 U.S.C. § 409(a)(6) (1996), as amended by the Social Security and Domestic Reform Act of 1994, Pub. L. 103-387, 108 Stat. 4071). 141. See 29 C.F.R. § 552.102 (1995). 142. Id. § 552.100. 143. Id. § 552.100(b), (c). 276 The Elder Law Journal requirement without adding in the value of room and board. Conversely, if the employer could get by without live-in help, then one might argue that the room and boaid is for the employee's convenience and, therefore, is countable as income. Thus, cash wages need not be as high. An exemption to the minimum wage and maximum hour requirement exits for: "Any employee employed on a casual basis in domestic service employment to provide babysitting services or any employee employed in domestic service employment to provide companionship services for individuals who (because of age or infirmity) are unable to care for themselves." 1" Implementing regulations define "companionship services" as: those services which provide fellowship, care, and protection for a person who, because of advanced age or physical or mental infirmity, cannot care for his or her own needs. Such services may include household work related to the care of the aged or infirm person such as meal preparation, bed making, washing of clothes, and other similar services. They may also include the performance of general household work. Provided, however, That such work is incidental, i.e., does not exceed 20 percent of the total weekly hours worked. The term "companionship services" does not include services relating to the care and protection of the aged or infirm which require and are performed by trained personnel, such as a registered or practical nurse.145 Whether one can rely on this exception in order to avoid minimum wage and overtime requirements for PAS is a difficult question to answer. Available data indicate that most PAS programs meet the FLSA wage requirements, because independent providers generally, but not always, earn minimum wage or slightly higher. 146 This is more likely true in publicly funded programs where workers typically work relatively few (e.g., twenty or less) hours per week, largely because of service limits in state PAS programs.'47 However, for individuals who require full-time assistance or around-the-clock assistance, the situation is less clear. Must twenty-four-hour, live-in help be paid for all twenty-four hours a day under the FLSA? Must sleep time be reimbursed? These questions are addressed below. 144. 29 U.S.C. § 213(a)(15) (emphasis added). 145. 29 C.F.R. § 552.6 (1995). 146. See Lrrvnic & KENNEDY, supra note 39, at 29. 147. See id. at 20 (reporting that the average number of hours of PAS per weekper recipient in Medicaid personal care option programs was only 11 hours). PAS LIABILITY ISSUES 277 5. PENALTIES FOR NONCOMPLIANCE Employers may be liable for double the amount of unpaid wages or unpaid overtime. 148 Willful violations may be punishable with a potential fine of up to $10,000 and/or imprisonment for up to six months.149 6. POTENTIAL ROLE FOR INTERMEDIARY AGENCY The intermediary agency role is not addressed in the FLSA or regulations. 7. SPECIAL ISSUE—COMPANIONSHIP EXEMPTION The issue of whether PAS would fall within the companionship exemption to the minimum wage and overtime provisions of the FLSA is problematic. The meaning of "companionship services" is amenable to varying interpretation, as are the meanings of the regulatory limitation on "general household work" and the exclusion of "trained personnel." The discussion of case law below explains key ambiguities and prevailing views on this issue. McCune v. Oregon Senior Services Division 15° is a leading federal case on this subject. In McCune, the Ninth Circuit Court of Appeals considered an appeal of "full-time live-in attendants for elderly and infirm individuals unable to care for themselves." 151 The attendants brought suit under the FLSA seeking to be paid minimum wage for all the hours they worked. The attendants provided varied services to their clients including "cleaning, cooking, hygiene and medical care."152 They argued that they were "domestic services employees," explicitly covered under the terms of the FLSA. 153 The individuals receiving care paid for the attendants' services with funds provided by the Senior Services Division and other state agencies.154 The lower court agreed that the attendants were domestic services employees, but it ruled that they also fell within the companionship services exemption of the FLSA and, thus, were not covered by 148. 29 U.S.C. § 216(b). 149. Id. § 216(a). 150. McCune v. Oregon Senior Servs. Div., 894 F.2d 1107 (9th Cir. 1990), off g 643 F. Supp. 1444 (1986). 151. Id. at 1108. 152. Id. 153. Id. at 1109. 154. Id. at 1108. 278 The Elder Law Journal the FLSA. 155 The appellate court considered the statute, legislative history, and regulations creating this exemption, and affirmed the finding of the lower court.156 In analyzing the attendants' claim, the court considered three arguments. First, the attendants argued that the Secretary of Labor's regulation interpreting the statutory companionship exemption (see section V.D.4 above) was too broad and inequitable, because it focused on the elderly and infirm recipients of care, rather than on the services rendered, as the determinative factor in applying the exemption. The attendants pointed out that they have a much less attractive job than those domestic service workers providing services to clients who are not elderly or infirm. While sympathizing with this argument, the court stated that it could not find the Secretary's definition unreasonable.157 The court went on to offer its own policy analysis of this point, acknowledging primarily the state's arguments in support of the companionship exemption. Specifically, the court reasoned that more people can receive these services because the people providing them are exempted from minimum wage and overtime laws; and, individuals who pay for these services entirely out-of-pocket might not be able to afford care and have to be institutionalized if they were required to pay minimum wage. The bottom line, according the court, was that the attendants should take their policy arguments to Congress and the Secretary of Labor and not to the courts.158 The attendants' second argument sought to apply the "casual employment" limitation to companionship services. The FLSA provision states: "Any employee employed on a casual basis in domestic service employment to provide babysitting services or any employee employed in domestic service employment to provide companionship services for individuals" is exempt from the minimum wage and maximum hour provisions of the FLSA.159 The attendants argued that the "casual" qualifier applies to companions as well as baby-sitters, the result being that companions who are full-time employees would not fall into this exemption. They cited the legislative history of the section wherein the committee drafting 155. Id. 156. Id. at 1109-12. 157. Id. at 1110. 158. Id. 159. 29 U.S.C. § 213(a)(15) (emphasis added). PAS LIABILITY ISSUES 279 the Act explained that "one reason the exemption applied to babysitters and companions was that these workers 'are not regular breadwinners or responsible for their families' support. ",160 Attendants asserted that although they were companions, they were also breadwinners, and that therefore Congress did not intend for the exemption to apply to them. Unswayed, the court held the plain language of the statute does not make a distinction between breadwinners and non- breadwinners and it is for the legislative branch to decide whether such a distinction should be made.161 The attendants' third argument sought to apply "trained personnel" and "general household work" exceptions to the exemption. Specifically, the Secretary's regulation excluded from the companionship exemption services "performed by trained personnel, such as a registered or practical nurse. "162 The attendants in this case were "certified nursing assistants," a status requiring sixty hours of formal medical training. Many received further on-the-job training and training by their clients' doctors to administer medications and provide other services. This training was not enough, according to the court, to be considered trained personne1.163 Turning to the companionship services "general household work exception" the court looked at the Secretary's regulation which distinguishes two kinds of household work. The first kind is included within the meaning of companionship services. It consists of "household work related to the care of the aged or infirm person such as meal preparation, bed making, washing of clothes, and other similar services:464 In contrast, if the work is "general household work," it can be considered companionship services only if it is "incidental, i.e., does not exceed 20 percent of the total weekly hours worked." 165 The attendants challenged this regulation arguing that it was "unreasona 160. McCune, 894 F.2d at 1110 (quoting H.R. REP. No. 913, 1974 U.S.C.C.A.N. 2811, 2845). 161. McCune, 894 F.2d at 1110. 162. 29 C.F.R § 552.6 (1995). 163. McCune, 894 F.2d at 1111. The court also expressed concern that some of the functions performed by attendants, such as administering medications, appeared to violate the state's Nurse Practice Act, and that the court should not reward attendants for such a violation. It is noteworthy that, since this case, Oregon has amended its Nurse Practice Act regulations to permit delegation of certainmedical functions to attendants. This is discussed in infra part VII. One mightspeculate that the court might decide this case otherwise today, at least as to attendants who perform delegated nursing functions. 164. Id. at 1111 (citing 29 C.F.R. § 552.6 (1995)). 165. Id. 280 The Elder Law Journal ble to distinguish between cleaning related to the care of the individual and general household work. "166 Again, the court held that the Secretary of Labor's regulation was reasonable in light of the legislative history.167 If attendants in Oregon take the court's advice and turn to Congress and the Secretary for redress of their grievance, they may find no better statement of their case than that of Judge Pregerson, the forceful dissenter in this case. Looking at the history of the Act, Judge Pregerson noted that Congress extended minimum wage protection to domestic service workers because of a growing concern for their wellbeing. He stated that although "companions" were exempted from these rules, the term was not intended to include persons who provided medical care or who did substantial household work, but rather only to those who were merely there to "watch an older person. "168 He further pointed out that the legislative history specifically characterized companions as people who were not regular breadwinners or responsible for their families' support. He argued that the services that attendants provided exceeded those of solely "watching" an older person and were hard and back-breaking and should qualify as substantial domestic service entitled to the protection of the Act.'69 Moreover, Judge Pregerson asserted that the training received by attendants who were certified nursing assistants should place them within the "trained personnel" exception to companionship services. He criticized the lower court for brushing aside this training and misreading the regulation's example of trained personnel (i.e. registered or practical nurses) as a definition of the training necessary to qualify an in-home medical worker for this exception. The majority's conception of trained personnel, according to Judge Pregerson, "smack[ed] of elitism" and ignores the changing reality of the health care industry.17° Judge Pregerson addressed the issue of the general household work exemption by pointing out that the services performed by these workers went far beyond the "incidental" chores contemplated by 166. Id. at 1111. 167. Id. 168. Id. at 1112 (citing S. REP. No. 690, 93d Cong., 2d Sess. 8 (1973), reprinted in SENATE SUBCOM. ON LABOR OF THE COMM. ON LABOR & PUBLIC WELFARE, LEGISLATIVE HISTORY OF THE FAIR LABOR STANDARDS AMENDMENTS OF 1974, H.R. REP. No. 913, 94th Cong., 2d Sess. (1974), reprinted in 1974 U.S.C.C.A.N. 2811). 169. Id. at 1112. 170. Id. at 1113. PAS LIABILITY ISSUES 281 Congress.171 One of the general rules of FLSA construction is that an employee's performance of both exempt and nonexempt activities during the same work week defeats any exemption that would otherwise apply. In any week that any particular employee does some nonexempt work he is covered fully, not pro rata. 172 Note that Judge Pregerson did not challenge the content of the Secretary's regulation, but rather asserted that the regulation was incorrectly applied in the appellants' case. Other cases construing the breadth of the companionship exemption add little additional light to the issue. Usually these cases come before the court as summary judgment motions in which the parties argue that, under the facts stipulated by the parties, their opponent's claim must fail under applicable law. If material facts are in dispute, a summary judgment motion must fail, and the case goes to trial. In Sandt v. Holden 173 and Toth v. Green River Regional Mental Health/Mental Retardation Board Inc., 174 plaintiffs who claimed coverage under the wage/hour provisions of the FLSA failed to survive a summary judgment motion. In Sandt, a U.S. district court in Pennsylvania found that the plaintiff, hired to provide domestic and nursing services to a ninety-nine-year-old woman and having no formal training, performed precisely the kind of work intended to fall within the companionship exemption.'75 And in Toth, a U.S. district court in Kentucky found that plaintiffs who worked as care providers in an alternative living unit for mentally retarded adults, failed to set forth specific facts to show that more than twenty percent of their time was devoted to general household services. Therefore, the court dismissed the plaintiffs' claim that they were entitled to the wage and hour protections.176 In contrast, a U.S. district court in Colorado, in Penny v. Corn- care, 177 found that material facts were in dispute as to whether a nurse's aide/home-health aide was a "trained personnel," because she claimed to perform nursing functions, though not formally trained or 171. Id. 172. Id. at 1114 (quoting Skipper v. Superior Dairies, Inc., 512 F.2d 409, 411 (5thCir. 1975)). 173. Sandt v. Holden, 698 F. Supp. 64 (M.D. Pa. 1988). 174. Toth v. Green River Regional Mental Health/Mental Retardation Bd., Inc., 753 F. Supp. 216 (W.D. Ky. 1989). 175. Sandt, 698 F. Supp. at 67. 176. Toth, 753 F. Supp. at 217. 177. Penny v. Comcare, Inc., 1987 WL 19009 (D. Colo. Oct. 27, 1987). 282 The Elder Law Journal licensed, and whether more than twenty percent of her duties were general housekeeping tasks. Thus, the case merited a trial on the facts as to whether she fell within the wage and hour protections of the FLSA.178 Interestingly, in a series of decisions in a California case, Bonnette v. California Health & Welfare Agency, the issue of whether workers who provided a wide range of domestic services under the state's large In-Home Supportive Services Program were companions under the FLSA came up only in the initial summary judgment motion.179 The court found that the issue required a tria1. 18° The subsequent trial court and appellate decisions never revisited the issue. The only issues addressed in the latter decisions were whether the federal wage and hour protections for domestic workers were constitutional and whether the state and county governments could be responsible for paying minimum wage and overtime as "joint employers" of these workers. The courts answered "yes" to both questions.'81 McCune and the related cases highlight the difficulty in applying federal and state labor law protections to a home-care-services industry that has evolved dramatically since the wage and hour protections and exemptions for domestic workers were established in 1974. The regulatory provisions seem to envision maids as the archetype for domestic service workers, with registered nurses (RNs) or licensed practical nurses (LPNs) on one side (the covered side of the FLSA), and something akin to baby-sitters for old and infirm persons on the other side (the uncovered side). 182 The broad manner in which the Ninth Circuit in McCune applied the companionship exemption certainly sets an unfortunate precedent from the point of view of the dissenting judge and of PAS workers, but the case does not resolve the public policy issue. It is essential for the U.S. Department of Labor, Congress, and the states to reexamine these policies with a clearer understanding of the breadth and depth of home health, home care, and personal assistance services as they exist (and continue to evolve) today. 178. Id. at *4. 179. 414 F. Supp. 212 (1976). 180. Id. at 214. 181. Bonnette v. California Health & Welfare Agency, 525 F. Supp. 128 (N.D. Cal. 1981), affd, 704 F.2d 1495 (9th Cir. 1983). 182. 29 C.F.R. §§ 785.1-.50 (1995). PAS LIABILITY ISSUES 283 8. SPECIAL ISSUE—PAYING LIVE-INS Live-in employees do not have to be paid overtime, but they must be paid at least the minimum wage for all hours worked, assuming they are not categorized as companionship workers. 183 Of course, if the companionship exemption applies, the rules governing minimum pay and hours vanish. However, assume for purposes of this discussion that the companionship exemption does not apply to PAS workers. One must then ask how to count the number of hours for which the worker must be paid, including whether workers should be paid for sleep time. State labor law regulations govern these situations if state law is more beneficial to the employee than federal law.184 Otherwise, federal law applies.'" The Department of Labor, Wage and Hour Division regulations provide the basic rules that have been honed over time by case law: • For an employee on duty for less than twenty-four hours, sleep time should be treated as compensable time. The regulation provides the following example: A telephone operator . . . who is required to be on duty for specified hours is working even though she is permitted to sleep when not busy answering calls. It makes no difference that she is furnished facilities for sleeping. Her time is given to her employer. She is required to be on duty and the time is work time.186 Similarly, courts have held that personal attendants who work less than twenty-four hour shifts in group homes for "mentally handicapped" individuals must be compensated for sleep time.187 • For employees on duty for twenty-four hours or more (but not live- ins), the employer and the employee may agree to exclude "a bona fide regularly scheduled sleeping period of not more than 8 hours" from the hours worked.'" The employer must furnish "adequate sleeping facilities," and sleep time conditions must be such that the employee "can usually enjoy an uninterrupted night's sleep ."189 Sleep time interruptions must be compensated, and the entire sleep period must be compen183. Id. § 785.5 (1995). 184. 29 U.S.C. § 218 (1994). 185. 29 C.F.R. § 785.22(a) (1995). 186. Id. § 785.21. 187. Aguilar v. Association for Retarded Citizens, 285 Cal. Rptr. 515, 517 (Cal. Ct. App. 1991). The court used the term "mentally handicapped" without further explanation. The terminology used in the case descriptions throughout this reportgenerally follows that used in the particular court decision. 188. 29 C.F.R. § 785.22(a) (1995). 189. Id. 284 The Elder Law Journal sated "if the employee cannot get at least 5 hours' sleep during the scheduled period." 190 If there is no express or implied sleep time agreement, sleep time must be compensated.'" Courts have also considered, in this context, the general criterion of whether the employee's time is spent predominantly for the benefit of the employer or the employee. If the former, then sleep time must be compensated.192 • For live-in employees, or those who reside on the employer's premises for "extended periods of time," certain periods of time may be noncompensable if the employee "may engage in normal private pursuits and thus have enough time for eating, sleeping, entertaining, and other periods of complete freedom from all duties when he may leave the premises for purposes of his own."193 The regulation also states, lilt is, of course, difficult to determine the exact hours worked under these circumstances and any reasonable agreement of the parties which takes into consideration all of the pertinent facts will be accepted."194 The meaning of residing for "extended periods of time" was clarified in a letter ruling of the Department of Labor, Wage and Hour Division, dated February 3, 1981: In general, we take the position that employees who reside on their employer's premises five days a week are considered to reside there "for extended periods of time." Where the facilities offered by the employer provide a home-like environment with private quarters separate from the residents of a group home, we would regard such employees as residing there, even though they 190. Id. § 785.22(b). 191. Id. § 785.22; see Skidmore v. Swift & Co., 323 U.S. 134, 136-37 (1944) (holding that whether waiting time and sleep time must be compensated in a particularcase is a question of fact which "involves scrutiny and construction of the [particular] agreements between the particular parties, appraisal of their practical construction of the working agreement by conduct, consideration of the nature of the service . . . and all of the surrounding circumstances."); see also Johnson v. City ofColumbia, S.C., 949 F.2d 127 (4th Cir. 1991) (waiver of sleep time and meal time pay was not voluntary where fire fighters protested the policy and were threatened with loss of job if they did not sign waiver); Bouchard v. Regional Governing Bd., 939 F.2d 1323 (8th Cir. 1991) (holding that employer, a mental retardation board that ran group homes, relied in good faith on Department of Laborregulations). 192. Armour & Co. v. Wantock, 323 U.S. 126 (1944); Hultgren v. County of Lancaster, Neb., 913 F.2d 498, 504 (8th Cir. 1990) (citing Armour, 323 U.S. 126 (1944)). 193. 29 C.F.R. § 785.23 (1995). 194. Id. § 785.23. PAS LIABILITY ISSUES 285 may have another residence which they may regard as their prin cipal residence . . . .195 Sleep time is not the only potentially excludable time from wage and hour calculations. The regulations and case law also address off- duty time, on-call time, rest time, and meal time. Briefly stated, off-duty time is not compensable if the employee is completely relieved from duty for distinct periods long enough to enable him to use the time effectively for his own purposes. 196 If the employee is required to remain on the premises on call, then he or she cannot effectively use the time for his or her own and must therefore be paid.'" If the employee is only required to leave a telephone number where the employee can be reached, the on-call time may be excluded from compensation.'" The key factor is whether the employee can effectively use the time for his or her own purposes. Rest periods (twenty minutes or less) must be counted as hours worked. If longer than twenty minutes, then the time is probably more appropriately analyzed under the rules for off-duty or on-call time.'" Bona fide meal periods of over thirty minutes are not considered hours worked unless the employee's freedom is restricted by the employer.200 Applying the above guidelines to PAS workers living in the homes of their employers requires one to look first at the agreement of the parties. Any reasonable agreement regarding sleep time will control, if it takes into account all pertinent facts and the agreement between the parties is voluntary. 201 Pertinent circumstances include the adequacy and privacy of sleeping facilities, and the actual ability to enjoy an uninterrupted night's sleep of at least five hours. 202 The exclusion of other off-duty time will depend primarily on whether the employee can reasonably expect to be free from all duties for long enough periods of time such that he or she can effectively use the time for his or her own purposes. 203 Again if state law is more beneficial to 195. Bouchard, 939 F.2d at 1329 (quoting Feb. 3, 1981 Department of Labor letter ruling). 196. 29 C.F.R. §§ 785.14-.17 (1995). 197. Id. § 785.17. 198. Id. 199. Id. § 785.18. 200. Id. 201. See id. § 785.22. 202. Id. 203. See id. § 785.23. 286 The Elder Law Journal the worker, it preempts these federal guidelines. 204 Therefore, state law must always be analyzed before any conclusions can be drawn. E. Verifying Citizenship or Legal Alien Status 1. LEGAL SOURCE Federal: The governing federal statute is the Immigration Reform and Control Act of 1986, Public Law 99-603, 8 U.S.C. § 1324a, and regulations regarding the employment verification process at 8 C.F.R. § 274a (1994). 2. NATURE OF RESPONSIBILITY Employers, including employers of domestic workers, must verify and maintain records showing that each employee hired after November 7, 1986, is a U.S. citizen, a national of the United States, or a legal alien who is authorized to work in the United States.2°5 The employer must have the worker complete and sign the Immigration and Naturalization Service (INS) Form 1-9 within three business days from the date of hiring.206 The worker must show the employer both identification and employment eligibility documents from an approved list detailed on Form 1-9. After examining the documents, the employer completes the employer's section of Form 1-9. If the worker cannot provide the documents in three days, he or she must provide proof of application for the documents within the three days and the actual documents within ninety days of hire. 207 The completed 1-9 form is not filed with the government. Instead, the employer keeps it as an employment record for at least three years after the date of hiring or one year after the employment is terminated, whichever is later.208 3. TO WHOM THE RESPONSIBILITY APPLIES Verification and record keeping responsibilities apply to employers. "Employer" means "a person or entity, including an agent or anyone acting directly or indirectly in the interest thereof, who engages the services or labor of an employee to be performed in the 204. 29 U.S.C. § 218 (1994). 205. 8 U.S.C. § 1324a(a)-(b) (1994). 206. 8 C.F.R. § 274a.2(b) (1995). 207. Id. 208. Id. § 274a.2(b)(2)(i)(A). PAS LIABILITY ISSUES 287 United States for wages or other remuneration." 209 "Employee" means "an individual who provides services or labor for an employer for wages or other remuneration but does not mean independent contractors . . . or those engaged in casual domestic employment.' ,210 "Independent contractor" includes "individuals or entities who carry on independent business, contract to do a piece of work according to their own means and methods, and are subject to control only as to results."211 The determination is made on a case-by-case basis and is not determined by what the individual or entity calls itself. The regulation lists additional factors that may guide determinations. 212 INS comments to the regulations state that this definition is "consistent with current Internal Revenue Service guidelines."213 An employer may rely on verification done by a "state employment agency" (as defined by the Attorney General) for employee referrals received from the agency. However, in such cases, the employer must retain referral documentation.214 4. THRESHOLDS/KEY EXCEPTIONS The obligation does not apply to "casual employment," which is defined as including "employment of individuals who provide domestic service in a private home that is sporadic, irregular, or intermittent." 215 These factors are not further defined. 5. PENALTIES FOR NONCOMPLIANCE Failure of an employer to comply with the verification and record keeping requirements can result in fines ranging from $100 to $1,000 for each violation.216 An employer who hires a person known to be an unauthorized alien can be punished by a fine of $250 to $2,000 for the first offense, with higher fines applicable to subsequent offenses, and criminal penalties if convicted of a "pattern or practice" of knowingly hiring illegal aliens.217 209. Id. § 274a.1(g). 210. Id. § 274a.1(f). 211. Id. § 274a.1(j). 212. Id. 213. Control of Employment Aliens, 52 Fed. Reg. 16219 (1987). 214. 8 U.S.C. § 1324a(a)(5) (1994). 215. 8 C.F.R. § 274a.1(h) (1995). 216. Id. § 274a.10(b)(2). 217. Id. § 274a.10(b)(1). 288 The Elder Law Journal 6. POTENTIAL ROLE FOR INTERMEDIARY AGENCY The regulations recognize in the definition of "employer" that an employer may act through an agent, in which case the duties under the Act apply equally to the agent. "Employer" is defined as "a person or entity, including an agent or anyone acting directly or indirectly in the interest thereof, who engages the services or labor of an employee to be performed in the United States for wages or other remuneration. "218 7. CASE LAW No relevant cases are reported. F. Workers' Compensation 1. LEGAL SOURCE The primary workers' compensation act covering federal employees is the Federal Employees' Compensation Act (FECA) 5 U.S.C. §§ 8101-8150. Other federal laws provide workers' compensation type coverage to narrowly defined groups of workers, such as the Longshore and Harbor Workers' Compensation Act, 33 U.S.C. §§ 901950, and the Black Lung Benefits Act, 30 U.S.C. §§ 901-945. Workers' compensation is primarily a state law issue for PAS programs. Unfortunately, although every state and the District of Columbia have workers' compensation acts, coverage and benefits vary by state.219 2. NATURE OF RESPONSIBILITY Employers are required to pay premiums for workers' compensation insurance for employees through a private insurance company, through a state insurance fund (in some states), or through self-insurance. The system ensures that workers who are injured on the job are given prompt payment for certain medical expenses and wage losses with a minimum of legal formality and expense. Benefits may also extend to workers' dependents and to survivors of workers killed on the job. The system is based on the idea that the employee should be entitled to prompt benefits regardless of whether the employer was at fault; but in return, the worker gives up the right to sue the employer for injuries from work-related accidents. 22° This idea describes the 218. Id. § 274a.1(g) (emphasis added). 219. See generally William J. Nelson, Jr., Workers' Compensation: Coverage, Benefits, and Costs, 1990-91, 56 Soc. SECURITY BULL. 68 (1993). 220. See HOOD ET AL., supra note 105. PAS LIABILITY ISSUES 289 general pattern of workers' compensation within states, but actual practices vary widely, especially in coverage of domestic service. 3. TO WHOM THE RESPONSIBILITY APPLIES "Employers" are required to provide the coverage for "employees," subject to several possible exceptions that vary by state law.22' These terms are defined in each state's workers' compensation statute. Although definitions generally parallel the common-law concepts, statutory definitions are controlling to the extent that they modify the common-law concept.222 4. THRESHOLDS/KEY EXCEPTIONS Domestic or household employment is entirely excluded from the workers' compensation system in the majority of states. 223 However, a minority of states provide some coverage for domestic employees who work over a specified hours threshold per week or per quarter, or who earn more than a certain amount of wages per quarter. 224 Only New Hampshire covers all domestic workers. 225 It is important to note that most of the states allow exempt employment to be covered if the employer voluntarily accepts coverage.226 Even if domestic help is covered, some states nevertheless exempt all employers who employ fewer than a minimum number of employees. "Eight States exempt employers with fewer than three employees, three States exempt those with fewer than four employees, and three States exempt those with fewer than five employees."227 Flanagan's review of consumer-directed attendant services in ten states possessing such programs found that only two states, Maine and Wisconsin, provided coverage for attendants. 228 Moreover, the Wisconsin Program illustrates how the definition of the employer-employee relationship can vary by source of law. The state's workers' compensation bureau determined that because counties paid consumer- directed PAS, the counties are considered employers for the 221. Id. at 42-44. 222. Id. 223. Nelson, supra note 219, at 69. 224. Nanny Tax, supra note 51, 91 48,643. 225. COMMERCE CLEARING HOUSE, INC., WHAT YOU OUGHT TO KNOW ABOUT HIRING A DOMESTIC 25 (1993). 226. Nanny Tax, supra note 51, 1 48,642. 227. Nelson, supra note 219, at 69. 228. FLANAGAN, supra note 30. 290 The Elder Law Journal purpose of workers' compensation only. The determination had no bearing on employment status of the worker for other purposes such as civil service collective bargaining. 229 Meanwhile, the IRS had already granted Wisconsin counties fiscal agent status for purposes of tax withholdings,23° thereby insulating them from being deemed employers for IRS purposes. To the extent that PAS are not covered by workers' compensation laws, consumers and consumer-directed PAS program sponsors are vulnerable to personal injury claims through the traditional civil tort-law system. 5. PENALTIES FOR NONCOMPLIANCE Penalties for noncompliance vary by state. 6. POTENTIAL ROLE FOR INTERMEDIARY AGENCY The potential role for intermediary agencies does not appear to be clearly addressed in workers' compensation legislation. However, California, by the court decision described below, has found the state and consumer to be "joint employers" of personal assistants for purposes of workers' compensation.231 This results in the state acting similarly to an intermediary agency. The advantage of the joint employer concept under workers' compensation is that it meshes more easily with the insurance model of workers' compensation. Each employer purchases a workers' compensation policy or pays into a state risk pool. Applied literally, every consumer of PAS services is a separate employer and would need a separate policy. The prospect of overseeing thousands of new, mostly one-person policies certainly does not find a welcome reception among state workers' compensation boards or commissions. They oversee an already beleaguered system.232 The joint employer approach allows the state or any designated agency to establish one policy for all the workers in the PAS program. However, the disadvantage of the joint employer approach is that once the government or an agency is labeled employer for one pur 229. Id. at 37. 230. Id. 231. In-Home Supportive Servs. v. Workers' Compensation Appeals Bd., 199 Cal. Rptr. 697, 704 (Cal. Ct. App. 1984). 232. Videotape: Symposium on Liability Issues Affecting Consumer-Directed Personal Assistance Services (A.B.A. Commission on Legal Problems of the Elderly 1994) (on file with author) [hereinafter Videotape]; see also WORKERS COMPENSATION RESEARCH INST., ANNUAL REPORT/RESEARCH REVIEW (1994). PAS LIABILITY ISSUES 291 pose, some ambiguity arises as to where its employer liabilities stop. Theoretically, the concept of an intermediary agency would avoid this ambiguity, because the intermediary agency status is, by definition, a nonemployer status. 233 What is not clear is whether under existing workers' compensation laws an intermediary agency could establish a single workers' compensation policy or risk pool for all PAS consumers because only "employers" obtain such coverage. In any case, it would take only a modest amendment to state law to authorize intermediary agencies to secure blanket workers' compensation coverage for consumer-employed workers. 7. CASE LAW The limited case law involving personal assistants under state workers' compensation programs deals almost exclusively with the question of whether the assistant is an employee or independent contractor for purposes of workers' compensation. Three state appellate court decisions on this topic consistently accept that the worker is an employee. The only variation is in the identity of the employer and the scope of employees covered by the state workers' compensation law. In a 1993 Ohio Court of Appeals case, Harmon v. Schnurmacher, the court held that a full-time nurse's aide hired by a family member and paid from the patient's funds is the patient's employee and not an independent contractor for purposes of paying the aide workers' compensation benefits.234 The Oregon Court of Appeals, in McFarland v. Saif Corp. 235 construed the state's domestic servant exemption of its workers' compensation law broadly enough to prevent recovery by a certified nurse's aide who was paid by the state's Senior Services Division of Department of Human Resources to care for an older woman. The aide's duties included household work, feeding and bathing the woman, and turning her in her bed every two hours. The court summarily concluded that those were the duties of a domestic servant and do 233. The only "definition" of intermediary status in current law is that of fiscal "agent" used by the Internal Revenue Service. See Rev. Proc. 70-6, 1970-1 C.B. 420; see also Rev. Proc. 80-4, 1980-1 C.B. 581. 234. Harmon v. Schnurmacher, 616 N.E.2d 591 (Ohio Ct. App. 1992). 235. 748 P.2d 150 (Or. Ct. App. 1988). 292 The Elder Law Journal mestic servants are excluded from coverage under the state's workers' compensation law.236 The California Court of Appeals case, In-Home Supportive Services v. Workers' Compensation Appeals Board, 237 involved an individual provider under the In-Home Supportive Services Program (IHSS) who claimed benefits for a back injury. The court found the state to be a joint employer, along with the service recipient, and therefore responsible for workers' compensation coverage. State law excluded IHSS providers from workers' compensation coverage if coverage was based on the employment relationship with the IHSS recipient. The court reasoned that the statutory language was intended to insulate economically disadvantaged IHSS recipients from the costs and burdens of employer status. However, the language should not be read to insulate the state. Because the state exercised considerable control over the administration of the program, it was held responsible for workers' compensation as the joint employer.238 G. State Disability Insurance Taxes 1. LEGAL SOURCE California, Hawaii, New Jersey, New York, Rhode Island, and Puerto Rico have statutes establishing mandatory state disability insurance programs.239 2. NATURE OF RESPONSIBILITY Employees and, in most cases, employers must pay a special tax to fund the program or pay for private insurance coverage that meets state requirements.24° 3. TO WHOM THE RESPONSIBILITY APPLIES "Employers" and "employees," as defined by the state's particular statute, are responsible for funding disability insurance.241 Generally, these programs are coordinated with workers' compensation, so in most cases both taxes or premiums are paid at the same time.242 236. Id. at 152. 237. 199 Cal. Rptr. 697 (Cal. Ct. App. 1984). 238. Id. at 710. 239. Nanny Tax, supra note 51, 48,643. 240. Id. 241. For example, see 5 ILL. Comp. STAT. § 315/3 (West 1996). 242. Nanny Tax, supra note 51, ¶ 48,642. PAS LIABILITY ISSUES 293 4. THRESHOLDS/KEY EXCEPTIONS Generally, employment paying less than $1,000 in wages per calendar quarter is exempt, although some states have lower dollar- amount thresholds. 243 In New York, employers of domestic workers in a private home need not pay temporary disability benefits tax unless they have employed one or more workers for forty hours per week for at least four weeks, and at least thirty days in the calendar year.244 5. POTENTIAL ROLE FOR INTERMEDIARY AGENCY Our project research did not extend to analysis of these individual state disability laws. Therefore, the actual or potential role of intermediary agencies has not been determined. H. Discussion and Recommendations 1. CURRENT LAW The above discussion highlights the fact that state and federal laws differ in definitions of "employer," "employee," and in the range of exemptions to various employer/employee responsibilities. As a result, much confusion exists among states concerning the extent of employer obligations assumed by states or local governments when they provide any administrative or management support to consumers and workers in consumer-directed PAS programs. States utilizing individuals to provide PAS sometimes simply ignore employer legal obligations with respect to PAS workers because of a generalized fear of liability. They perceive the consequence of workers being deemed "employees" of the state or PAS agency as a slippery slope leading to unlimited, and often unspecified, liability. 245 Perhaps the greatest losers in this scheme are PAS workers who are treated as marginal workers. It is no surprise that the 1989 survey of PAS programs by the World Institute on Disability found that on average PAS programs pay only one employee benefit—FICA (Social Security)—for individual providers.246 But consumers also lose by being left in confusion about their employer tax responsibilities, by erroneously thinking that they can treat workers as "independent contractors" and thereby risk 243. Id. 244. SABATINO, supra note 87, at 18. 245. See Lrrvax & KENNEDY, supra note 39. 246. See supra section V for further discussion. 294 The Elder Law Journal ing penalties, or by abdicating control over their services to an agency when they would prefer to control their own services. One important response to the confusion is education. Recent changes in federal law under the SSDERA greatly simplify the handling of wage, Social Security, and federal unemployment deductions and reporting. 247 Thus, the feasibility of informing and educating the public about these responsibilities is better than ever, if done in a thoughtful way. The reality, though, is that federal employment tax obligations and FLSA rules represent only a part of the employer obligation picture. This report does not even address some other federal laws, such as the Occupational Safety and Health Act248 (e.g., blood- borne pathogen rules), or collective bargaining laws, that could have direct implications for PAS programs.249 Looking beyond federal law, an employment law expert in the September 1994 A.B.A. symposium on liability issues affecting consumer- directed PAS25° rightfully pointed out that most employment law is state based. States often impose different or stricter rules than those required by the federal government, and a myriad of other employer details are entirely or primarily state based, for example: • Garnishment/child support rules • Employer record-keeping requirements • Details that must be itemized in paychecks • Employment discrimination rules • Hiring/firing protections • Meal period and break rules • Confidentiality rules for records and files • Smoking policies • Required signs and posters for employees • Required leave policies for voting, family leave, school meetings, etc. • Insurance coverage requirements • State worker safety rules251 247. Social Security Domestic Employment Reform Act of 1994, 26 U.S.C. § 3510 (1994). 248. 29 U.S.C. § 651 (1994). 249. For an overview of relevant laws, see Rick A. Pacynski, Legal Challenges in Using Independent Contractors, 72 MICH. B.J. 671 (1993). 250. Videotape, supra note 232. 251. See Inlandboatmen's Union of the Pac. v. Department of Transp., 836 P.2d 823 (Wa. 1992) (holding Occupational Safety and Health Act removes federal preemption so that state may exercise its own sovereign power over occupation safety and health). PAS LIABILITY ISSUES 295 Given the potential profusion of state-specific employer obligations applicable to consumers of PAS, additional strategies besides education demand consideration. One possible response is simplification of the law as applied to consumer-directed PAS. This is most efficiently accomplished at the federal level. The recently enacted SSDERA252 constitutes a step in the right direction. If Congress revives the consideration of national health reform, including a long- term care component, it needs to consider simplification or exemption of consumer-directed PAS from many of the conventional employer rules set by state law, at least to the extent that it does not adversely affect the needs and rights of PAS workers. 253 Table 1 provides a summary of current law, including the changes enacted by the SSDERA. Even with simplification, there remains a need for state or local government agencies or private agencies to assume certain employment tax and benefit obligations. Many consumers who prefer to self- direct their services may want someone else to handle these administrative responsibilities. And many consumers who can only partly self-direct their services need someone else to handle employer responsibilities. 254 Indeed, examples of a governmental entity within state or local government or a private agency assuming employment tax and benefit obligations already exist. As discussed earlier, California functions, according to the courts, as joint employer in the state's In-Home Supportive Services Program. 255 Certain counties in Wisconsin serve as the consumer's fiscal agent, a role recognized by the IRS. Functionally, these roles are indistinguishable and interchangeable. However, the fiscal agent or intermediary option may have one important advantage over the "joint employer" concept. It suggests a more limited and perhaps clearer responsibility for the state or any agency serving in the role of intermediary. In the end, it does not matter what we call the role of an intermediary that assumes limited tax and employment law responsibilities as long as the strategy succeeds in eliminating the traditional misperception of the employer role as an "all or nothing" reality. Just as the law of business organizations recognizes limited partners and managing partners as distinct roles with distinct rights and responsibilities, state 252. 26 U.S.C. § 3510 (1994). 253. See, e.g., id. 254. See In-Home Supportive Servs. v. Workers' Compensation Appeals Bd., 199 Cal. Rptr. 697 (Cal. Ct. App. 1984). 255. FLANAGAN, supra note 30, at 37. 296 The Elder Law Journal and federal law needs to recognize the distinct roles of limited employers (or fiscal agents or intermediary agencies) and directing employers (i.e., consumers and their surrogates) in the context of PAS. See table 1. 2. RECOMMENDATIONS ON EMPLOYMENT TAX AND BENEFIT LIABILITY ISSUES First, existing and future federal or state long-term care programs should expressly offer a consumer-directed PAS option that recognizes a range of consumer abilities and preferences to self-direct services. At one end of the range, consumers who wish to fully direct their PAS should have the option of receiving a cash benefit accompanied by information, counseling, and training, as needed, in managing employer obligations. At the other end of the range, consumers should have the option of choosing agency providers who actively support and maximize consumer direction in the delivery of services. In the broad middle, consumers should have the option to utilize the state or a designated agency as fiscal agent, limited joint employer, or intermediary for the limited purposes of payroll and benefit functions, including income tax reporting and withholding, Social Security, unemployment insurance, workers' compensation, state disability insurance taxes (where applicable), and verification of citizenship/legal alien status. The consumer remains the primary or managing employer of the PAS worker, retaining control over hiring, firing, management, and supervision of the workers. An expanded version of the fiscal intermediary function called supportive intermediary is also recommended. Subsection VI.I below contains recommendations regarding personal injury issues. Second, states and the federal government should ensure coverage of PAS workers under Social Security, unemployment compensation, the minimum wage and overtime requirements of federal labor law, and workers' compensation. Categorical exceptions under federal and state labor laws for "domestic services" and "companionship services" should be reevaluated and modified to ensure the protection of PAS workers. Third, the federal government and states should continue to simplify employer responsibilities for consumers of PAS who wish to self- direct their own services so that consumers can meet these obligations, directly or through an intermediary agency, without a great burden of time, expense, or complexity. TABLE 1: Employer Obligations Summary Income Taxes FICA UnemploymentTaxes Minimum Wage/ Overtime Citizenship/AlienStatus Workers' Compensation State Disability Ins. Taxes Legal Source Internal Rev. Code 26 U.S.C. §§ 34013406 (tax collection) & 3507 (earnedincome credit). State Law: Variable but typically follows federal. Federal Insurance Contribution Act IRC 26 U.S.C. §§ 3101 & 3102 (Social Security SrMedicare). State Law: None. Federal Unemployment Tax Act (FUTA) IRC 26U.S.C. §§ 3301-3311. State Law (SUTA): Variable. Fair Labor Standards Act, 29 U.S.C. §§ 201-219. State Law: Variable. ImmigrationReform Sr Control Act of 1986, 8U.S.C. § 1324a. State Law: None. Federal Employees'Compensation Act(FECA) 5 U.S.C. §§ 8101-8150, andothers for federal employees. State Law: Variable. Five states: CA, HI, NJ, NY, Sr RI (andPuerto Rico). Nature of Responsibility • Withholding andreporting federalincome tax (Quarterly thru 1994. Annually 1995 & after). • Advance payment of earned income credit to qualified employ• Payment ofemployer's share ofFICA tax. • Withholding & payment ofemployee's share. (7.65% each) (Quarterly thru 1994. Annually 1995 Srafter). Payment of FUTAtaxes annually. (6.2% of first $7000in cash wages). • Payment of minimum wage ($4.75/ hr and $5.15/hr inSept. 1997). • Payment of overtime if employeeworks more than 40 hrs/week. Verify and maintainrecords showingthat each employeehired after 11/7/86is US citizens, anational of the US, or legal alien. Payment of premium for workers' compensation insurance for on-the-jobinjuries. Payment of a tax onbehalf of employeesinto mandatorystate disabilityinsurance programs. ees. KeyExceptions & Thresholds Taxes need not be withheld for "domestic service in a private home," but annual reporting is still required § 3401(a)(3). • N/A to domesticservice in a privatehome if cash wages are < $1000/calendar year (adjustedannually after1995). • Exceptions forfamily employmentand workers < 18. • Not paid on noncash payments fordomestic service. • N/A to domesticservice in a privatehome if cash wages are < $1000/calendar year (adjustedannually after1995). • Exceptions forfamily employmentand workers < 18. • Not paid on noncash payments fordomestic service. • N/A to domesticservice in a privatehome if cash wages are < $1000/calendar year (adjustedannually after1995), or who work less than 8 hours in any work week. • N/A to "companionship services." N/A to "casualemployment" whichinlcudes "domestic service in a privatehome that is sporadic, irregular, orintermittent." 8 C.F.R. § 274a.1(h). Majority of states: N/A to domestic orhousehold emplt. Minority of states: Applies if wages orhour threshold met. • Some states exempt employerswith fewer than threshold # of employees. (e.g. 3). Usually not applicable below a wagethreshold (e.g., $1000/calendarquarter). Role for IntermediaryAgent IRS will designate, upon application, an employer's agentto perform suchacts as are requiredof employers underthis title...." Same as for Income Taxes. Same as for Income Taxes. Not addressed. Recognizes thatemployer may actthrough an agent. No proceduresspecified. Not addressed. Not addressed. § 3504 Rev. Pro. 706. 298 The Elder Law Journal Lastly, the existing Medicaid program should be revised to permit a flexible continuum of consumer-directed options in the delivery of personal care. This requires, at a minimum, eliminating the prohibition against benefit payments to consumers and the prohibition against utilizing family members or other individuals as providers. VI. Personal Injury Liability Issues of safety permeate the structure and operation of most long-term-care programs. 256 Indeed, concerns about health and safety frequently pose limits to consumer autonomy. This occurs when individuals express a desire to live in circumstances that, in the opinion of medical or social service professionals or family members, present a heightened risk of injury, neglect, or even exploitation. When the individual is perceived as vulnerable because of disability, age, or mental incapacity, the goal of protection waxes in the usual calculus of care while the willingness among caregivers to accept risk wanes.257 As in any endeavor, PAS involve a possibility of inadequate performance, injury, or even abuse—not only to the consumer, but also to workers or third parties. This section inquires into the nature and level of liability risk for personal injury to consumers, workers, and agencies involved in providing PAS. To the extent that risk is real, the question is posed whether social policies can responsibly minimize the risks for parties while respecting client choice. The recommendations at the end of this section suggest some basic steps that can be taken to answer that question affirmatively. At the outer perimeter of these questions, we might consider the role of criminal law, because it responds to many intentional wrongs and abuses. However, the criminal-law system exists to prevent and punish wrongs committed against society, and thus concerns issues beyond the relationship among the parties involved in PAS. Civil law provides a method for seeking relief (usually monetary) for wrongs committed by one party against another. The scope of this discussion is limited to civil-law wrongs. 256. See generally ETHICAL CONFLICIS IN THE MANAGEMENT OF HOME CARE: THE CASE MANAGER'S DILEMMA (Rosalie A. Kane & Arthur L. Caplan eds., 1993); EVERYDAY Emics: RESOLVING DILEMMAS IN NURSING HOME LIFE (Rosalie A. Kane & Arthur L. Caplan eds., 1990); Bart Collopy et al., The Ethics of Home Care: Autonomy and Accommodation, HASTINGS CENTER REP., Mar./Apr. Supp. 1990, at 1-16. 257. See, e.g., ETHICAL CONFLICTS IN THE MANAGEMENT OF HOME CARE, supra note 255, at 68-75. PAS LIABILITY ISSUES 299 The civil-law right to relief is generally based either on the violation of a legal duty that arises from the particular relationship between the parties (a tort action) or on broken promises made between the parties (i.e., a breach of contract). These rights and liabilities depend on the initiative of individual parties who must decide to initiate and pursue civil remedies. The judicial system then determines the questions of fault, injury, and remedies.258 A. Tort Law and Bases for Provider Negligence A tort is a civil wrong or injury resulting from a breach of a legal duty, other than a breach of contract. Its essential elements are: (1) the existence of a legal duty owed by the defendant to the plaintiff; (2) breach of that duty; and (3) a causal relationship between defendant's conduct and resulting damages to the plaintiff. 259 Torts range from simple, direct interferences with one's person (such as assault, battery, and false imprisonment) or with property (as in the case of trespass), to the more frequent types of torts involving negligence and malpractice, and even to injuries to intangible interests, such as those involving good reputation, privacy, or emotional distress. 26° Tort law is a dynamic, evolving area of law. New torts or new variations of old torts are being litigated all the time, in part because of the growing complexity of services and relationships, and thus, duties evident in our society. 261 Health professionals and nonprofessionals who provide services in the home and community always face a possibility of having to defend themselves against a personal injury claim, caused by their alleged negligence. When the alleged negligence involves duties of a professional, it is termed malpractice.262 The duty, or standard of care, involved in negligence cases is usually a duty to act with "reasonable care" under the particular circumstances. It is a relative standard, 258. W. PAGE KEETON ET AL., PROSSER & KEETON ON THE LAW OF TORTS § 1 (5th ed. 1984). 259. BLACK'S LAW DICTIONARY 1489 (6th ed. 1990). 260. See SPECIAL COMM. ON THE TORT LIABILITY SYS., AMERICAN BAR ASS'N, To- WARDS A JURISPRUDENCE OF INJURY: THE CONTINUING CREATION OF A SYSTEM OF SUBSTANTIVE JUSTICE IN AMERICAN TORT LAW 5-3, 5-11 (1984). 261. Id. at 14-1 to 14-17. 262. See generally HEALTH CARE CORPORATE LAW: FINANCING AND LIABILITY (Mark A. Hall ed., 1994); MARSHALL B. KAPP, PREVENTING MALPRACTICE IN LONGTERM CARE (1987); GEORGE D. POZGAR, LONG-TERM CARE AND THE LAW (1992); FAY A. ROZOVSKY & LoRNE E. ROZOVSKY, HOME HEALTH CARE LAW: LIABILITY AND RISK MANAGEMENT (1993). 300 The Elder Law Journal gleaned by comparing the defendant's actions against the hypothetical reasonable person or against the norms followed by similarly situated professionals.263 To determine the appropriate standard in a given case, courts may look to statutes and regulations, customary practice, national pronouncements, the provider's own policies and procedures, and other sources.264 In simple terms, if a recognized duty has been breached and that breach causes injury to another, then the injured party is owed damages. In reality, most situations are far more complicated because the circumstances around any alleged injury in health or long-term care settings are likely to involve multiple parties, institutions, or organizations, each with different roles, different duties, and differing degrees of connection to the injured party. Several conceptual bases of negligence have evolved over time to define the duties and liabilities arising from different relationships. 1. PERSONAL LIABILITY This is the simplest form of liability, holding one person responsible for his or her negligent or intentional acts that result in harm to another.265 2. DIRECT CORPORATE LIABILITY Under this theory, an institution may be held directly liable for acts, or failures to act in matters that are directly within its contro1.266 For example, a hospital may not be directly responsible for a doctor's performance in the operating room, but it may be directly responsible for its failure to exercise reasonable care in selecting its staff members and granting clinical privileges. 3. VICARIOUS LIABILITY This theory of liability holds a principal responsible for the acts or omissions of his or her agent. 267 Two different theories of agency may support a finding of vicarious liability. 263. KAPP, supra note 262, at 4-6. 264. Id. 265. Id. at 57. 266. Id. at 63; see also Steven R. Weeks, Comment, Hospital Liability: The Emerging Trend of Corporate Negligence, 28 IDAHO L. REV. 441 (1991). 267. KAPP, supra note 262, at 58. PAS LIABILITY ISSUES 301 a. Respondeat Superior This doctrine, literally meaning "let the master answer," requires the existence of an employment relationship (or in legal parlance, a "master-servant" or "agency" relationship). If an injury is caused by the negligent or intentional wrongdoing of an employee who is acting within the scope of his or her employment, then the employer can be held liable under this doctrine.268 b. Apparent or Ostensible Agency This doctrine is relied upon when an employment relationship does not exist, yet the institution creates the appearance that an agency or employment relationship exists between the institution and the negligent actor. 269 For example, a physician who is not selected by the patient, but rather assigned to the patient,27° or who uses the hospital's logo, 27' or who has an office located in the hospita1,272 may be found to be an apparent agent of the hospital. As a result, the hospital may be vicariously liable for the malpractice of the physician. The agency's disclaimer of an employment relationship will not determine the question of whether the caregiver was actually the employee of the agency. Courts will examine the characteristics of the relationship itself.273 A review of the literature and reported cases regarding personal injury claims against home-care agencies reveals that reported litigation is fairly rare. 274 "Reported" litigation means those cases in which a judge, usually of an appellate court, has written an opinion with findings and legal holdings. Reported litigation against personal assistance agencies that are not "home-health" agencies is virtually nonexistent. Unreported trial court litigation or insurance claims that do not result in litigation are almost impossible to track. Only one known national database provides brief summary information about 268. Id. 269. Id. at 66. 270. Capan v. Divine Providence Hosp., 430 A.2d 647 (Pa. Super. Ct. 1980) (patient entered hospital for emergency treatment). 271. Howard v. Park, 195 N.W.2d 39 (Mich. Ct. App. 1972) (physician used hospitals stationary for billing statements). 272. Mduba v. Benedictine Hosp., 384 N.Y.S.2d 527 (N.Y. App. Div. 1976) (physician office in hospital). 273. Id. at 528. 274. See generally Marshall B. Kapp, Malpractice Liability in Long-Term Care: A Changing Environment, 24 CREIGHTON L. REV. 1235 (1991); Kapp, supra note 9; Sandra H. Johnson, Quality-Control Regulation of Home Health Care, 26 Hous. L. REV. 901 (1989). 302 The Elder Law Journal selected trial litigation and pretrial settlements.275 Because this database reports only selected cases, there is no way of knowing the total number and outcomes of case's, or whether the cases on this database are representative of all cases. A summary of both the reported and unreported available cases is contained in the next section. B. Cases 1. REPORTED DECISIONS A search of the case law revealed only four reported cases directly involving home-health care or in-home-supportive-services agencies.276 It should be remembered that an enormous body of medical malpractice and negligence law is also relevant to PAS programs, even though the settings and services involve hospitals, doctors, nurses, nursing homes, and other providers and venues. Other authors have more fully examined a broad spectrum of personal injury liability issues in long-term care or services settings.277 In a recent New York decision, Walker v. Ehcci Home Care Services, the plaintiff, suffering from multiple sclerosis (MS), sued a home- care agency and others for injury caused when his home-care worker left him unattended.278 An emergency requiring hospitalization occurred during the unattended period. The worker's contractual duties were "cooking, cleaning and other household tasks." 279 The home- care agency asked the court to dismiss the case, arguing that the agency owed no duty to the plaintiff beyond the contracted tasks. The court found as a matter of law that a duty of care existed beyond the contract obligations. The court relied on the fact that the home-care worker had been instructed about the symptoms of MS and the emergency circumstances under which an ambulance should be called, and had actually called "911" on plaintiff's behalf on several occasions. According to the court, the case needed to go to trial to determine 275. The database is produced by LRP Publications and is available throughWestlaw as the LRP-JV database. 276. Two other cases, reported on Westlaw, involve home-health agencies but are not discussed because they involved only procedural issues: Oliver v. BlueCross & Blue Shield, 1992 WL 139385 (Conn. Super. June 4, 1992) (plaintiff's claims dismissed because of failure to file "certificate of good faith" required under state'smalpractice law); Higley v. Regional Educ. Serv. Through Unified Effort, 1990 WL 271094 (Conn. Super. Apr. 6, 1990) (defendant's claim of contributory negligencefound not permissible under state law). 277. See KAPP, supra note 262. 278. 621 N.Y.S.2d 301 (N.Y.A.D. 1 Dept. 1995). 279. Id. PAS LIABILITY ISSUES 303 whether the defendant breached its duty to the plaintiff and as a result caused foreseeable injury to the plaintiff.280 The court's willingness to look beyond the terms of the contract to determine whether another or higher duty of care exists represents a fairly typical judicial proclivity to define duties and expectations by looking at all relevant facts and circumstances and not just those that are in documented form. This is especially true when written documents are drafted by one party with disproportionately more power to dictate terms favorable to itself.281 Another New York case, Loucks v. Community Home Care Services, involved an action against a home-health agency and a former employee of the agency for personal injury. 282 The former employee assaulted the plaintiff in the plaintiff's home after the plaintiff's complaint of theft led to the worker's discharge. The plaintiff argued that the agency was vicariously liable for the acts of the former employee under the doctrine of respondeat superior and that the agency was directly liable for either negligently hiring or retaining the employee, or both. The court found that the plaintiff did not have a legally sufficient case to go to trial because vicarious liability does not exist after termination of employment. And, because the employer took prompt corrective action to address the plaintiff's complaint of theft, the agency cannot be found to be negligent in either hiring or retaining the worker. Finally, the agency was under no legal duty to warn the plaintiff that it had fired the worker, because the plaintiff himself had already fired the worker.283 The Alabama Supreme Court had a chance to examine nursing supervision in Phillips v. Alamed C0.284 In this case, the estate of Ms. Phillips sued a home-health-care agency that had been caring for her, claiming that the agency's negligence caused her to die of a pulmonary embolus. Ms. Phillips had been seriously injured in an auto accident, and upon her discharge from the hospital, she retained the home-care services of Alamed to monitor her vital signs and assist her with grooming and hygiene needs. Home-health aides cared for her three days a week and reported to a registered nurse who supervised them. One day, Ms. Phillips complained of shortness of breath, and 280. Id. 281. See generally Gilmer v. Interstate/Johnson Lane Corp., 500 U.S. 20 (1991). 282. 618 N.Y.S.2d 826 (N.Y. App. Div. 1994). 283. Id. at 827. 284. 588 So. 2d 463 (Ala. 1991). 304 The Elder Law Journal the aide relayed this fact to the supervising nurse. The nurse did not report the condition to Ms. Phillips's physician but did send another aide to her house to check on her the next morning. She appeared much better. Later in the day, she had a seizure and died.285 The estate claimed that the supervising nurse had been negligent in failing to properly assess Ms. Phillips's condition and in failing to report her shortness of breath to her physician. At trial, the plaintiff's evidence fell short in one important respect. The plaintiff failed to offer adequate expert testimony to establish that Alamed's actions proximately caused Ms. Phillips's death. The court directed a verdict in favor of Alamed, and the appellate court upheld the ruling. 286 It is difficult to tell whether simply poor facts or poor advocacy determined the outcome of this case. In any event, it resulted in a vindication of the nursing supervisor's discretion. And, as in Loucks, the defendant agency prevailed perhaps because it responded to problems promptly and reasonably, albeit unreasonably in the eyes of the plaintiffs. Finally, an Oregon case, Roach v. Kelly, dealt primarily with the issue of whether violation of a licensing regulation, in itself, establishes negligence on the part of a home-health agency.287 The estate of an eighty-seven-year-old woman, Ms. Tuson, sued Kelly Health Care and the Visiting Nurse Association for injuries she suffered while receiving twenty-four hour live-in care by certified nurse assistants (CNAs). Oregon's home-care licensing law required that this kind of care be provided by home-health aides (HHAs) and not CNAs, as CNAs were trained for institutional care, not home care. The plaintiff argued that this fact established negligence per se. The trial court did not agree and entered a directed verdict in favor of Kelly Health Care on several of the claims. The Oregon Court of Appeals ruled that the trial court's handling of the negligence per se allegations was wrong and reversed the ruling with respect to Kelly. The court held that when the legislature adopts a rule such as this, intended to protect certain people from harm, the rule establishes the standard of care in a common-law negligence action. Noncompliance with the rule is negligence as a matter of law. The burden then shifts to the defendant to 285. Id. at 464. 286. Id. at 465. 287. 742 P.2d 1190 (Or. Ct. App. 1987). PAS LIABILITY ISSUES 305 produce evidence that it acted reasonably when it violated the statute.288 The Roach case has significant implications for how one establishes a standard of care and a violation of it. It demonstrates that regulatory standards established by licensing and certification regulations can be used as the bench marks for standards of care. However, not all courts endorse the broad approach taken in Roach. For example, in Leahy v. Kenosha Memorial Hospital 2 89 a Wisconsin appellate court, reviewing a hospital malpractice claim, held that a violation of the state's nurse practice act does not constitute negligence per se, because the act is not a "safety statute." The court defined a safety statute as a legislative enactment designed to protect a specific class of persons from a particular type of harm. The court went on to establish a formidable burden for plaintiff's claiming negligence per se. It held that for a violation to constitute negligence per se it must be demonstrated that the harm inflicted was the type that the statute was designed to prevent and that the person injured was in the class sought to be protected. Some legislative intent that the statute was meant to become a basis for imposition of civil liability must be shown.29° Even where the statute clearly intends to protect a particular class of vulnerable individuals from harm, its application to a particular set of facts is not necessarily easy. For example, in Makas v. Hillhaven, Inc., the plaintiff attempted to rely on the North Carolina statutory Nursing Home Patients' Bill of Rights to establish negligence per se against a nursing home. 291 The bill of rights required residents "to be treated with consideration, respect, and full recognition of personal dignity and individuality . . . to receive care, treatment, and services which are adequate [and] appropriate and to be free from mental and physical abuse."292 The appellate court was not willing to accept this language as sufficient proof, in itself, of the standard of care with respect to the negligence claim.293 One might attribute this finding to the broad, nonspecific language of the bill of rights. Had the regulations involved more specific standards for pro 288. Id. at 1196. 289. 348 N.W.2d 607 (Wis. Ct. App. 1984). 290. Id. at 612. 291. 589 F. Supp. 736 (D.N.C. 1984). 292. Id. at 743. 293. Id. 306 The Elder Law Journal cedures, care, or training directly relevant to the harm suffered by the plaintiff, perhaps it would have favorably embraced the plaintiff's view. In addition to government regulatory standards, one might also consider the role of private accreditation standards or other industry standards in setting standards of care. These may have a similar use in personal injury litigation, although their ultimate impact on liability exposure may be canceled out by opposing effects. On the one hand, they provide protection to providers who rely on them for guidance and abide by them. On the other hand, they may provide an easily identifiable standard of care convenient to plaintiffs in proving substandard care. 2. TRIAL LITIGATION Eight case summaries involving home-care agencies were found on the LRP Publishing trial litigation database, available through Westlaw computer-based research services. The summaries below condense the already brief synopses on the database. a. Gustin v. Physicians Home Service JVR No. 141680, 1994 WL 751652 (LRP Jury) Location: Salt Lake County, UT Pretrial Settlement: September 1994, for $82,500. A forty-one-year-old woman with infantile spinal atrophy suffered a fractured leg when she was dropped by a home-health nurse while being assisted to the bathroom. The nurse was a substitute for the woman's regular home-health nurse. b. Plaintiff v. Defendant JVR No. 141790, 1994 WL 751243 (LRP Jury) Location: Milwaukee County, WI Pretrial Settlement: September 1994, for $250,000. A fifty-one-year-old quadriplegic man suffered a fall and head injury, resulting in a semicomatose state, when the defendant homehealth- care service's nurse lost control of the man's wheelchair as she was pushing it on a hill. c. Gaylard v. Oxford Health Care JVR No. 133764, 1994 WL 547133 (LRP Jury) Location: Montgomery County, AL Trial verdict: August 1994, in favor of defendant home-health agency. PAS LIABILITY ISSUES 307 A female suffered burns to both legs when the employee of the defendant health-care facility poured hot water on her. The claim did not prevail at trial. d. Fink, Jr. v. Kimberly Services, Inc. JVR No. 122690, 1993 WL 598798 (LRP Jury) Location: Pinellas County, FL Trial verdict: October 1993, in favor of plaintiff for $30,897. A thirty-two-year-old male quadriplegic suffered back and other injuries when he was dropped by a home-health-care aide while the aide was transferring him from his bed to a wheelchair. The plaintiff claimed that the agency was negligent in failing to train and supervise its employees properly. The plaintiff was found fifty percent negligent and the defendant fifty percent negligent, and the award was reduced accordingly. e. Dickman v. City of New York JVR No. 75161, 1991 WL 448689 (LRP Jury) Location: Queens County, NY Pretrial Settlement: April 1991, for $350,000. An eighty-year-old woman suffered a fractured hip when she fell in her home while being attended by a city-home-health-care worker. Plaintiff alleged that the city failed to properly train, hire, and supervise their personnel. f. Ready v. Personal Health Care Services Corp. & Community Psychiatric Centers JVR No. 0082007, 0072991; 1991 WL 448615, 448614, and 448499 (LRP Jury) Location: San Francisco County, CA Verdict: April 1991, in favor of plaintiff for $6,731,000 to $7,755,000 (of which $5,850,000 were punitive damages). Parents of a three-year-old son who died of pneumonia sued a home-health-care service that had been caring for the child's acute health problems. The care was terminated by the home-health service on the alleged grounds that the plaintiff's insurance company refused to continue payment because it was no longer medically necessary. The plaintiff contended that his insurer had not refused payment, but the home-health service had incorrectly determined that the plaintiff was only insured for $50,000, so they terminated care when the bill reached $49,425. The defendant contended that the insurer had re 308 The Elder Law Journal fused payment and that the child could have died even with continued home-health care. g. Jones v. Upjohn Healthcare Services JVR No. 69609, 1991 WL 447285 (LRP Jury) Location: Charleston County, SC Verdict: March 1991, in favor of defendant. An eighty-five-year-old male allegedly suffered third-degree burns to his foot during a bath given by the defendant home-healthcare service. The man died one month later. His wife, the plaintiff, claimed, among other things, that the agency was negligent for retaining an employee who it knew, or should have known, was reprimanded and terminated by another employer for patient abuse. The defendant contended, among other things, that the deceased's wounds were not burns but vascular and arterial disease. h. Tomlinson v. Underhill Personnel Service JVR No. 63939, 1990 WL 457814 (LRP Jury) Location: Duval County, FL Verdict: January 1990, in favor of plaintiff for $134,600. A fifty-nine-year-old male suffered a femur fracture while under the care of the defendant's employee. He claimed that the employee knew he was not able to stand alone, and the employee's negligence caused his injury. Plaintiff died of cancer prior to trial. Of these eight cases, three were settled, and these three all involved falls of some sort. The settlements ranged from $82,500 to $350,000. Of the five cases that went to trial, the plaintiffs prevailed in three cases (although in one case, the judgment was reduced because of the contributory negligence of the plaintiff). Two of the plaintiffs' victories involved falls, and one (the largest award) involved the negligent termination of care of a three-year-old boy. The highest damage award was $7,775,000 (of which $5,850,000 was for punitive damages). The lowest award was $30,897. In the two cases where the defendant agency prevailed, both involved allegations of bath burns. These few cases at least illustrate the particular liability risk to agencies arising from cases of falls. However, one should not read too much into these few cases, for they are only illustrative. The database does not provide any indication of what proportion of all personal injury litigation these cases represent nor what selection criteria are used. PAS LIABILITY ISSUES 309 C. Assumption of Risk A key prerequisite of CD-PAS is the consumer's wish to assume some or all responsibility for the direct management of his or her care.294 The consumer's consent to such an arrangement is important from both a legal and quality-assurance-policy perspective. When an individual knowingly accepts a set of responsibilities, the decision normally entails an acceptance of any foreseeable risks that accompany those responsibilities.295 In tort law, three separate but overlapping concepts provide a framework for analyzing situations in which individuals assume a risk. One is the concept of assumption of risk. In some but not all jurisdictions, assumption of risk is a defense to a negligence action if the defendant establishes that the plaintiff knowingly and voluntarily assumed the risk of conduct which might otherwise be negligent. 296 For example, a line of malpractice cases holds that if a patient refuses to follow the advice of his or her doctor, the doctor cannot be held liable for the resulting harm. For example, in Levitt v. Etkind,297 an eighty- one-year-old woman with multiple chronic impairments, including problems with balance, visited her regular doctor for an examination. She refused the assistance of a nurse when asked to disrobe in the examination room and asked the nurse to leave. While the nurse was out of the room, the patient fell and subsequently sued for injuries resulting from the fall, claiming negligence in failing to provide proper assistance and monitoring. Asserting an assumption of risk defense, the defendant was absolved of negligence by a jury.298 The same set of circumstances can be explained in terms of a second concept, contributory negligence. In the above case, the patient's conduct might have been deemed contributory negligence, based on a finding that the patient's refusal of assistance violated a duty to exercise reasonable care. Contributory negligence precludes all or part of a damage recovery.299 The third concept is informed consent which sets a standard of care for decision making with which physicians and other health providers must comply. Though informed consent cases frequently 294. DeJong et al., supra note 19, at 89-90. 295. Id. 296. KEETON ET AL., supra note 258, § 68. 297. 265 A.2d 70 (Conn. 1969). 298. Id. at 75; see also Jacobsen v. Muller, 352 S.E.2d 604 (Ga. 1986) (patient assumed risk of pursuing a personal relationship with her job counselor). 299. KEETON ET AL., supra note 258, § 65. 310 The Elder Law Journal involve more complicated risks inherent in medical treatment decisions, the elements of informed consent are directly relevant to any assumption of risk. To establish assumption of risk or informed consent, courts generally require that the patient's assumption or consent be knowing, voluntary, and competent. If these factors are present, then responsibility for the individual's choice is deemed to rest on that individual, not on the other party, unless there is a compelling public policy reason to override the choice.30° An exception to assumption of risk frequently acknowledged by courts involves circumstances, usually contractual in nature, in which one party is at such an obvious disadvantage in bargaining power that the effect of the contract is to put the person at the mercy of the other's negligence. 301 The policy rests upon a consumer protection foundation. 302 It prevents, for example, the enforcement of contracts with broad waivers of liability for one party's negligence. In these instances, the advantages of the arrangement unfairly inure to one party with all the disadvantages to the other. 303 However, where a consumer knowingly and voluntarily chooses to control some or all aspects of his or her PAS, this protective policy appears less applicable. To many consumers, greater control and flexibility are real advantages. The key is whether the choice is knowing, voluntary, and informed. In summary, the elements of informed consent should be considered in evaluating the legal risks in PAS programs that emphasize consumer direction. The elements of informed consent are discussed below. D. Informed Consent Medical providers are subject to claims of malpractice both for poor performance in the actual care of a patient and for failure to obtain effective consent for treatment. 304 Commonly, malpractice cases involve both types of claims. 305 Originally based on a battery theory of tort (i.e., the nonconsensual touching of one individual by another), 300. KAPP, supra note 262, at 79. 301. KEETON ET AL., supra note 258, § 68. 302. Id. 303. Id. 304. MARSHALL B. KAPP, GERIATRICS AND THE LAW 16-17 (1985). 305. Id. PAS LIABILITY ISSUES 311 adjudication of consent issues today relies primarily on an inquiry into negligence in the informed consent process.306 Valid consent requires three elements. First, the person must be "so situated as to be able to exercise free power of choice without the intervention of any element of force, fraud, deceit, duress, over-reaching, or other ulterior form of constraint or coercion."307 A truism that is easily overlooked with regard to home and community-based services is that consumers must have meaningful service choices. This is the heart and soul of consumer direction. Those choices should include the option not to direct one's own care under the consumer-asemployer model. If consumer direction is the only "choice" offered, whether you like it or not, then it may be argued that the policy of consumer direction translates into a non-bargained-for arrangement, a de facto abandonment of the principle of consumer choice and control. Second, the health-care professional must disclose certain information. Standards for disclosure vary somewhat across states, but the majority's rule is sometimes referred to as the "reasonable physician" or "community" standard. Under this standard, the health-care professional must disclose the amount and type of information that a reasonable, prudent health-care professional would have disclosed under similar circumstances.308 In a minority of states, the "reasonable patient standard" applies. Under this standard, the professional must disclose the information that a "reasonable patient" in the same situation would need to make a voluntary and intelligent decision. The focus is on "material risks" that would make a difference to a reasonable, average patient.309 Lastly, the patient must be able to understand the factual information about the alternatives available and be able to make and communicate a decision.31° Although PAS programs present quite a different context for discussion of informed consent, the benefit and risk trade-offs inherent in CD-PAS models make the concept very pertinent. One trade-off is basic to consumer-directed care: the option of greater consumer choice and control necessarily carries with it the option to choose greater risk.311 A policy to enhance autonomy without leaving many persons 306. Id. at 15-40. 307. KAPP, supra note 262, at 80. 308. Id. at 82-83. 309. Id. at 83. 310. Id. at 87-90. 311. The consumer's right to take risks was considered an integral component of quality in health and long-term care services, according to the 1995 White 312 The Elder Law Journal in need of PAS at undue risk requires some litmus test for autonomous choice. Informed consent offers a framework. However, the framework needs some modification and expansion in order to translate well to PAS. First, the element of voluntariness is significant. Previous studies of the availability and mode of delivery of PAS have shown that even where more than one delivery mode is available (i.e., services are provided by government, agency, and individual providers), consumers seldom have a choice of delivery mode. Typically, the client assessment process dictates which mode of service one gets.312 Without meaningful options, a choice of CD-PAS is no choice at all. In these situations, concerns about the vulnerability and safety of recipients of care are justified, for persons who may not be able to handle consumer direction may have no alternatives. The element of adequately informing individuals also has important implications for CD-PAS. Typically, PAS is a continuing and evolving long-term arrangement. Medical treatments for which informed consent is required are typically more episodic. But even if continuing, there is a difference in the consumer's role. In a continuing course of medical treatment or therapy, the patient's role commonly is far more passive than in the context of PAS. The patient can decide to keep going or quit at any time, but he or she is at the receiving end of specific treatments or therapies. 313 In contrast, CD-PAS requires consumers to function actively as employers. This involves myriad responsibilities about which consumers need information and support to handle. The support part may be just occasional technical assistance, but it may also be administrative support such as an agency serving as fiscal agent for tax withholding purposes, or more, such as recruitment and training, technical support, monitoring, or substantial case management support. 314 This takes the "informed" component of informed consent to a much higher level—one of information and support—a level that is justified by both autonomy and quality assurance goals. House Conference on Aging. See OFFICIAL 1995 WHFFE HOUSE CONFERENCE ON AGING, ADOPTED RESOLUTIONS, RESOLUTIONS 2.1(7) (May 2-5, 1995). 312. See generally SABATINO, supra note 7. 313. The distinction in the patient's or consumer's role is often described as the "medical model" of care versus the "independent living" model. See DeJong et al., supra note 19, at 90-91. 314. Sabatino & Litvak, supra note 8, at 56. PAS LIABILITY ISSUES 313 Finally, the element of competency is often shrouded in vagueness in most home and community-based programs. Here we must consider not just capacity to consent to receiving PAS, but capacity to manage one's services. Here again, capacity is not an all or nothing reality. The consumer may be able to assume some but not all employer functions. 315 In her ten-state review of CD-PAS programs, Flanagan found that only four had any formal process to evaluate the consumer's ability to self-direct their care: Maine, Texas, Washington, and Wisconsin. 316 Because her study did not examine the details of the process, the scope or depth of these evaluations is not known. The other six states reported that ability to self-direct was informally determined by case managers. 317 States have become fairly sophisticated and reliable in assessing individuals' ability to perform ADLs and IADLs.318 Yet, measuring capacity (and preference) to self-direct care remains in the gray realm of case manager discretion. The concept of informed consent, applied to CD-PAS, requires some assessment screen that identifies not only those who are fully capable of self-directing their care, but also those who might be able to do so with the assistance of training, counseling, program support, and possibly the involvement of a surrogate.319 A problem with conventional assessment instruments is that they tend to empower clinicians or other professionals, rather than the consumer. In other words, the professional assessor determines what is best for the consumer. 32° One way to avoid this reversal of consumer direction is simply to let individuals decide for themselves if they are able and willing to manage their services, with or without support. This approach would certainly work well for those who are clearly able and motivated. But it may not work well for those persons who are somewhere in between clearly capable and clearly incapable. In these cases, programs need a process to help consumers evaluate how much service management support they require. Further research is needed to develop models for such a process. If a surrogate is involved, the legal authority of the surrogate must be ascertained. This requires knowledge of state-law provisions 315. Id. 316. FLANAGAN, supra note 30, at Exhibit I. 317. Id. 318. Id.; see also SABATINO, supra note 7, at 36. 319. FLANAGAN, supra note 30, at Exhibit I. 320. Id. 314 The Elder Law Journal governing durable powers of attorney, health-care advance directives, and "family" or "surrogate" consent laws that apply in the absence of an advance directive, and guardianship and conservatorship law. E. Consumer Negligence The tort liability of providers is only one side of the liability coin. Consumers, too, face liability risks for injury caused to individual PAs or others. In the employer role, consumers may be subject to risk of liability under theories of direct negligence or vicarious liability, just as any other employer. 321 Thus, a third party injured in an auto accident caused by a PA in the course of work could sue the consumer as employer of the PA.322 More likely are injuries to home-care workers or PAs themselves. For example, in the jury trial of Moore v. Monk, a home-care registered nurse successfully sued the care recipient-owner of the premises for injuries caused when she was struck in the back by a sliding, mirrored closet door. 323 In an unusual but pertinent Wisconsin case, Gould v. American Family Mutual Insurance Co., a registered nurse in charge of a dementia ward at a health center was injured by the assaultive behavior of one of the patients who suffered from Alzheimer's disease. 324 She sued the resident, his family, and his homeowner's insurer for negligence. Only the claims against the insurance company went to trial; the others were dismissed. The jury found for the injured nurse based on a jury instruction from the trial judge that required the jury to apply the same standard of care for negligence to a defendant who is mentally impaired as to someone who has "normal mentality." The appeals court reversed the findings of the trial court based on the erroneous instruction, holding that "an individual suffering from a permanent mental disability that prevents 321. Kim', supra note 262, at 57, 63. 322. This was the scenario in the California case of Blevins v. California, 270 Cal. Rptr. 172 (Cal. Ct. App. 1990), Merced County Superior Ct., Consolidated No. 6874 (1981), in which an In-Home Supportive Services (IHSS) provider, driving anauto owned by an IHSS recipient, killed a woman and seriously injured the woman's 11-year-old son. However, the plaintiffs sought to hold the state liable as anemployer and not the HISS recipient. A jury found that the provider was not a state employee. 323. Moore v. Monk, No. 136608, 1994 WL 604400, at *1 (Cal. Super. Ct. Jan. 1994). The jury award in this case was only $15,947. 324. Gould v. American Family Mutual Ins. Co., 523 N.W.2d 295 (Wis. 1994). PAS LIABILITY ISSUES 315 the individual from controlling or appreciating the consequences of his or her conduct is precluded from negligence."325 Consumers of PAS do include persons suffering from dementia, so the Gould case is certainly relevant. However, to the extent that consumers have the capacity to choose self-directing modes of PAS the standard of care for negligence is likely to be higher. Although many of these types of situations may be covered by comprehensive homeowner's liability insurance policies, as in Gould, or auto insurance policies, such coverage may not be universa1. 326 As a practical matter, insurance companies have not viewed in-home help as a big problem. 327 However, to the extent that CD-PAS programs expand, claims could rise, significantly leading insurance companies to limit certain risk coverage. F. Other Tort Issues Another possible area of tort liability affecting agencies, PAs, and consumers, about which home-care providers have shown a growing concern is that of abandonment or negligent discharge. Abandonment may occur when a provider terminates services to an individual whose condition has worsened beyond the point that the home-care provider believes manageable (or reimbursable) in the home setting. 328 Tort cases based on a theory of abandonment or negligent discharge most typically have occurred in cases involving patients who have been refused emergency medical treatment in a hospital emergency room.329 325. Id. at 299. 326. The homeowners' policies of the Insurance Services Office (ISO and State Farm Fire & Casualty Company) both cover "residence employee" which is defined as an employee of the insured who performs duties, including household or domestic services, in connection with the maintenance or use of the residence premises. This includes employees who perform similar duties elsewhere for you. This does not include employeeswhile performing duties in connection with the business of an insured. TORT & INS. PRACTICE SECTION, AMERICAN BAR ASSN, ANNOTATIONS TO THE HOMEOWNERS POLICY, key no. 9 (1990). 327. Id. 328. ROZOVSKY & ROZOVSKY, supra note 262, § 4.3.4; Charles Hirsch, Abandonment— A Bird's Eye View, LEGAL ASPELIS MED. PRAc., Mar. 1989, at 3; Sandra H. Johnson, Liability Issues, in DELIVERING HIGH TECHNOLOGY How CARE 146-47 (Maxwell J. Mehlman & Stuart J. Younger eds., 1991). 329. Note, To Treat or Not to Treat: A Hospital's Duty to Provide Emergency Care, 15 U.C. DAVIS L. REV. 1047 (1982). 316 The Elder Law Journal However, recall the verdict summarized above in the case of Ready v. Personal Health Care Services Corp.33° This jury awarded sizeable damages, including punitive damages, to the parents of a threeyear- old infant who died of pneumonia after the home-health-care agency terminated care, apparently because they incorrectly thought the insurance coverage terminated. The Ready verdict realizes the potential liability faced by providers and payers of care if payment decisions inappropriately dictate clinical decisions. This potential was described in Wickline v. State of California. 331 In Wickline, the court rejected a plaintiff's claim that Medi-Cal, the state's Medicaid program, was liable for the amputation of her leg, which resulted after Medi-Cal decided that she should be dismissed from the hospital four days before her doctor recommended. Because the doctor did not protest the decision and was unwilling to say that the earlier release was beneath the applicable standard of care, the court was unwilling to hold Medi-Cal responsible. The court suggested that although the decision to discharge rests with the doctor alone, a third-party payor might be liable if medically inappropriate decisions are made because of defects in the design or implementation of cost containment mechanisms.332 In nonemergency situations where care is contracted for, the legal risk of abandonment can normally be eliminated by clear agency procedures regarding service agreements, termination rights, and adequate notice of termination. 333 Nevertheless, minimizing the legal risk does not minimize the distress and fear felt by a consumer who is left suddenly without the assistance needed to function. PAS programs must address the clinical and practical reality of loss of services in any case. Some programs do address this issue by providing a pool of emergency on-call service providers or training consumers to develop their own poo1.334 The above discussion would not be complete without recognizing that in some jurisdictions, certain immunities from liability may affect PAS. The doctrine of sovereign immunity traditionally protected all state and federal governmental agencies and employees from tort and contractual liability. However, today the doctrine has 330. No. 842472, 1991 WL 448615 (LRP Jury) (Cal. Apr. 1991). 331. 228 Cal. Rptr. 661 (Cal. Ct. App. 1986). 332. Id. at 670; see also HEALTHCARE CORPORATE LAW: FINANCING AND LIABILITY, supra note 262, §§ 8.11.2, 8.23.1. 333. ROZOVSKY & ROZOVSKY, supra note 262, § 4.34. 334. SABATINO, supra note 7, at 40-43; see also LrrvAK ET AL., supra note 25 (queried each of 16 programs profiled about back-up help). PAS LIABILITY ISSUES 317 largely been abrogated by federal, state, and local legislation. 335 Nevertheless, sovereign immunity provisions continue to safeguard at least some federal, state, and local government employees from some forms of personal liability. The protection varies considerably among states.336 Lastly, spousal and intra-family immunities to personal injury liability exist to varying degrees in many states, although in general the availability of such immunities has declined.337 These immunities are relevant to those PAS programs that permit family members to be paid caregivers. Family members may not think intrafamily lawsuits are likely, but these immunities may affect insurance coverage. 338 Liability insurance companies that cover judgments against the insured need not worry about paying claims between family members if intrafamily immunity applies. G. Worker's Compensation Besides the civil-law right to relief based on a personal injury, a social insurance approach to workplace injuries also exists in the form of workers' compensation programs in every state. Workers' compensation dispenses with the need to find and attribute fault to one of the parties. Employers are required to pay premiums for workers' compensation insurance for employees through a private insurance company, through a state insurance fund (in some states), or through self-insurance. The system ensures that workers who are injured on the job are given prompt payment for certain medical expenses and wage losses with a minimum of legal formality and expense. Benefits may also extend to workers' dependents and to survivors of workers killed on the job. The system is based on the idea that the employee should be entitled to prompt benefits regardless of whether the employer was at fault. In return, the worker gives up the right to sue the employer for injuries from work-related accidents. 339 This idea describes the general pattern of workers' compensation within states, but actual prac 335. BARRY R. FURROW ET AL., HEALTH LAW § 7-1 (1995). 336. MARSHALL B. KAPP & JOYCE A. DETZEL, ALTERNATIVES TO GUARDIANSHIP FOR THE ELDERLY: LEGAL LIABILITY DISINCENTIVES AND IMPEDIMENTS 81-82 (undated); GREIDINGER ET AL., supra note 88, at 6. 337. GREIDINGER Er AL., supra note 88, at 7-8. 338. Id. 339. See HOOD ET AL., supra note 105. 320 The Elder Law Journal monly involve multiple formal and informal caregivers, including family members, agency employees, and/or individual providers, working part-time and often poorly coordinated. Thus, it is harder to attribute an injury to any one provider in particular.353 With respect to CD-PAS models, we might speculate that the use of personal injury litigation against individual providers is likely to have a fairly low probability of success for at least three reasons: (1) the consumer (or a surrogate) presumably exercises a higher level of control over his or her care or services; (2) standards of care are far less defined compared to those applicable to professionals; and (3) individual providers generally lack the financial resources from which to recover significant damages. With respect to government agencies that pay for or sponsor CD-PAS, they should be able to minimize liability risk under theories of vicarious liability if the service is structured appropriately to avoid their being deemed an employer. At the same time, the risk of injury will be minimized if sponsoring agencies take affirmative quality assurance steps up front for those consumers who want such help. The kind of support here goes beyond fiscal functions, discussed earlier, and includes help with functions such as recruitment of workers, screening of potential workers, training of workers and consumers, and supervisory or monitoring functions. Of course, this proactive agency role begs the same question— how much support or oversight can the public agency provide without being deemed an employer for purposes of establishing vicarious liability?354 The criteria for determining the existence of an employer- employee relationship for tort purposes is determined by common-law principles. Apart from vicarious liability, agencies funding PAS programs remain directly liable (corporate liability) for any functions they actually contro1.355 Thus, if the public agency undertakes to recruit and screen workers, and fails to screen out an unqualified, dangerous worker, then liability for injury caused by the worker remains a possibility. However, these areas of potential liability can be minimized and clarified if the limit of the function is clearly defined and communicated to recipients of care. Thus, if the agency merely recruits a pool of potential workers but leaves screening and reference checking in 353. Id. 354. Kapp, supra note 9, at 478. 355. KAN>, supra note 262, at 63. PAS LIABILITY ISSUES 321 the consumer's hands, this limitation and division of function needs to be clearly understood by consumers and agreed to in order to ensure that the agency's liability does not extend to screening of workers. I. Recommendations on Personal Injury Liability Issues First, PAS programs should develop a service-planning process that explicitly and clearly apportions responsibilities and risks of managing PAS (i.e., acting as an employer). The process should involve the consumer and the PAS program, supportive intermediary agency, or case manager, and be based upon the concepts of consumer choice, informed consent, and assumption of risk. Second, federal and state PAS programs should develop supportive intermediary options to give consumers more alternatives in apportioning employer-management responsibilities. These options enable the state or a designated agency to provide, contingent on consumer consent, certain administrative, clinical, and quality assurance functions without the state or designated agency being deemed "employer" of the PA worker. Such functions should include: • Recruitment of workers; • Screening of workers, including criminal records checks; • Initial training of workers; • Training and counseling of consumers; • Supervisory or monitoring functions desired by the consumer. Third, state law should recognize the fiscal agent and supportive intermediary status for purposes of protecting the state or designated intermediary agencies from tort liability under theories of vicarious liability applicable to actual or ostensible employers. Direct liability principles for failure to carry out designated functions should remain unchanged. Lastly, states should expressly cover all PAS workers and permit, by amendment if necessary, intermediary agencies to secure coverage as a single employer for all PAS workers as agent for self- directing consumers. VII. Licensure and Certification Liability Every jurisdiction has professional licensure statutes that restrict the right to perform certain services to those individuals who, based upon demonstration of specified education, training, and knowledge, 322 The Elder Law Journal have been licensed by the state to perform those services. 356 The public policy rationale for these licensure statutes is the inherent state "police power" to take action "to protect the general health, safety, and general welfare of the community."357 The close cousin to licensure is certification, which refers to approval by a certifying agency that enables a provider to participate in (and get paid by) a given program by virtue of meeting the standards set by the program. 356 Medicare and Medicaid utilize certification as the primary quality assurance device for long-term-care providers. Institutional providers that wish to receive Medicare or Medicaid payments must meet the statutes set by those programs and submit to a survey and certification process.359 Private accreditation programs, such as those operated by the Joint Commission on the Accreditation of Healthcare Organizations (JCAHO), the Community Health Accreditation Program (CHAP), the Commission on Accreditation of Rehabilitation Facilities, and the Accreditation Council on Services for People with Developmental Disabilities, may also function in similar fashion, especially where public certification programs grant "deemed status" to accredited providers. In such cases, accreditation is deemed a substitute for certification.36° For example, the Health Care Financing Administration grants deemed status to home-health agencies (i.e., allows them to participate in Medicare or Medicaid, or both) if they are accredited by either CHAP or JCAHO.361 Liability under licensure and certification can include, at the extreme, criminal liability, such as under state laws making it a crime to practice medicine or nursing without a license. 362 As discussed under the topic of tort liability, licensure and certification standards may also be relied upon by courts and litigants in personal injury cases as evi 356. FURROW ET AL., supra note 335, § 3-1. 357. Id. 358. Timothy S. Jost, The Necessary and Proper Role of Regulation to Assure the Quality of Health Care, 25 Hous. L. REV. 525, 542 (1988). 359. Medicare and Medicaid Guide (CCH) TT 12,305-460 (Medicare) (Dec. 1,1994); id. ¶ 14,752 (June 30, 1994). 360. See Clark C. Havighurst, Foreword: The Place of Private Accrediting Among the Instruments of Government, LAW & CONTEIVIP. PROBS., Autumn 1994, at 1, 10; Timothy S. Jost, Medicare and the Joint Commission on Accreditation of Healthcare Organizations: A Healthy Relationship?, LAW & CONTEMP. PROBS., Autumn 1994, at 15. 361. See 57 Fed. Reg. 22,773 (1993) (regarding CHAP); 58 Fed. Reg. 35,007(1993) (regarding JCAHO). 362. See, e.g., CAL. HEALTH & SAFETY CODE § 2799 (West 1992); 225 ILL. COMP. STAT. § 65/6 (West 1993); PA. CONS. STAT. § 13 (1951) (misdemeanor provisions for violation of nurse practice acts). PAS LIABILITY ISSUES 323 dence of the standard of care to which providers may be held accountable. 363 However, under most circumstances, the primary regulatory sanction (and often the only sanction) is loss of certification. 365 Most deficiencies under certification standards result in an obligation of the provider to prepare a plan of correction, the implementation of which may or may not be monitored by the regulating agency. 365 Since OBRA 1987, Medicare and Medicaid have required intermediate sanctions against home-health-care agencies, including civil fines, suspension of admissions, and the appointment of temporary management.366 With respect to PAS, regulatory liability issues affect both individual providers and agency providers. For individual providers, a question of regulatory liability arises if they provide services that licensure or certification standards restrict to registered nurses, certified nurse assistants, home-health aides, or some other defined group of health providers for which the state has established training, education, or practice standards. Services that trigger this question generally involve invasive or more hands-on "medical" types of care, such as the administration of medicine, injections, catheter care, or bowel and bladder care. State nurse practice acts may or may not prohibit these kinds of tasks if performed by an individual PA hired by the consumer. The first section below will examine the coverage of state nurse practice acts as they may apply to providers of PAS. The second section below will consider the regulatory liability of agencies under home-care-licensing statutes where the agency seeks to either perform fiscal agent functions or provides other supports, or both, to consumers who are fully or partly self-directing their care. A. Nurse Practice Acts Nurse practice acts govern the performance of the nursing profession by establishing mandatory guidelines for those individuals deemed qualified to care for the medical needs of others. The statutes and regulations that govern the role of nursing attempt to generate 363. See supra text accompanying notes 287-88. 364. INSITFUTE OF MEDICINE, IMPROVING THE QUALITY OF CARE IN NURSING HOMES 155 (1986). 365. Id. at 151-52. 366. Omnibus Budget Reconciliation Act (OBRA) of 1987, 42 U.S.C. § 1395bbb (1988); 56 Fed. Reg. 37,054 (1991) (proposed regulation to 42 U.S.C. § 1395bbb). 324 The Elder Law Journal protective measures for patients and clients, although professional licensing requirements have also been criticized as inherently anticompetitive in nature and effect.367 "Nursing services" are commonly defined broadly, albeit vaguely, by state nurse practice acts. Depending on how broadly one construes these acts, a state's definition may restrict significantly the range of help that can be provided by PAs, because their help may be within the purview of "nursing services." For example, Massachusetts defines "professional nursing" as the performance for compensation of any of those services in observing and caring for the ill, injured or infirm, in applying counsel and procedures to safeguard life and health, in administering treatment or medication prescribed by a Physician, Dentist, Nurse Practitioner or by a Physician Assistant, or in teaching or supervising others, which are commonly performed by Registered Nurses.368 Michigan defines the "practice of nursing" as the systematic application of substantial specialized knowledge and skill, derived from the biological, physical, and behavioral sciences, to the care, treatment, counsel, and health teaching of individuals who are experiencing changes in the normal health processes or who require assistance in the maintenance of health and the prevention or management of illness, injury, or disability.369 Most state acts also include "delegation" of nursing tasks by registered nurses or the "teaching and supervision of others" within the definition of nursing. 37° This component of the practice of nursing opens the door to the use of PAS workers in performing a variety of "nursing" tasks. However, it also raises many questions about the extent to which nurses may delegate tasks, the kinds of tasks they may delegate, to whom, the circumstances under which they may delegate, and the extent of their training and supervisory functions. A few states provide specific guidelines for delegation; examples of these will be discussed below. 1. SURVEY OF ACTS As a practical matter, the degree of flexibility in nurse practice acts is more clearly determined by the express exceptions under these acts. Therefore, the exemptions are significant. The following sum 367. FURROW Er AL., supra note 335, § 3.1. 368. MASS. GEN. LAWS ANN. ch. 13, § 80B (Law. Co-op. 1988). 369. Mici-i. Comp. LAWS ANN. § 333.17201 (West 1994). 370. See infra appendix 3. PAS LIABILITY ISSUES 325 mary reports the findings of a review of fifty state nurse practice acts and their regulations. The purpose of the inquiry is to determine the scope and extent of flexibility in state nurse practice acts with respect to the tasks that may be performed by private, unlicensed individuals. In preface, it is important to note that many states have several types of nurse licensure, such as "nurse practitioner," "nurse aide," "licensed practical nurse" (LPN), and "registered nurse" (RN), each with separate licensure requirements and exceptions. 371 For the purposes of this summary, only the definitions and requirements under RN licensing acts were examined, because it is the only category clearly comparable across all states and most relevant to our query. Moreover, the other professional licensing categories tend to recognize similar exceptions to licensure anyway.372 The nurse practice acts and regulations were requested from every state in the summer of 1993. Forty-four states responded. The remaining were added in 1994, bringing the total states reviewed to fifty (the District of Columbia did not respond). The exemptions found in common among the acts were placed into six separate categories. These categories are as follows: care by friends and family, either gratuitous or compensated; care by domestic servants; domestic administration of family remedies; care by an employee of an institution; care under the direction of an RN (nurse delegation); and care under the direction of a physician or other personnel (physician delegation). The categories were developed because of the frequency of appearance and the wording of each exemption. These do not represent all the common statutory exemptions, but rather the ones most relevant to the subject of PAS. Other exemptions that were virtually universal or not relevant to PAS were excluded. These excluded categories pertain to licensure exemptions for nursing students, mental health workers, nursing in the event of an emergency, performance of nursing tasks by school health officials, nursing according to the tenets of religious practice, reciprocity for out-of-state nurses, authorized acts done by persons licensed by other state boards or agencies, and care provided by employees of the U.S. government. 371. E.g., The New Hampshire Nurse Practice Act distinguishes "Advancedregistered nurse practitioner," "Registered nurse," "Licensed practical nurse," and"Certified Nursing assistant." N.H. REV. STAT. ANN. § 326-B:2 (1995). 372. See infra appendix 3. 326 The Elder Law Journal 2. FINDINGS Generally, the number of exemptions provided in the acts varied among the states. For example, California's act and regulations included six of the seven exemptions that fell under the categories examined by this study, while Alabama, Kentucky, and Maine had one of the exemptions reviewed. A summary chart of findings is attached as appendix 3. In reviewing these findings, it is important to realize the limitations on these data. Regulatory language does not necessarily reflect actual practices in a state, for practice may be affected profoundly by professional attitudes, custom, training, and history in the particular state. Moreover, nurse practice rules may be affected by related laws and regulations governing specific state health or long-term-care programs. Thus, a law and regulation authorizing a state personal assistance program could preempt or modify rules contained in the nurse practice act. 373 The findings below reflect only a review of nurse practice acts and regulation. a. Exemption—Care Provided by Friends and Family Twenty-seven of the forty-seven states include an exemption for care provided by friends or family members. Of these, sixteen required that the care be "gratuitous." The other ten did not specify whether the care must be gratuitous, so presumably, the exemption covers paid care by family members or friends. Several states, including Nebraska, Delaware, Rhode Island, and Georgia, use substantively tautological language. For example, Georgia's exemption under this category reads, "[Ole incidental care of the sick by members of the family, friends or persons primarily utilized as housekeepers provided that such care does not constitute the practice of nursing within the meaning of this article." 374 Yet, the definition for professional nursing contained within the Georgia article states: "to perform for compensation or the performance for 373. To understand the nature and scope of PAS that are exempt from nurse licensure in Texas, one must read side-by-side at least three authorities: NursingPractice Act, Tx. REV. Cry . STAT. ANN. art. 4528 (West 1994) and TEX. ADMIN. CODE tit. 25, § 217.11, 218 (1993); TEX. HEALTH & SAFETY CODE ANN. § 142.016 (West 1996); and a Memorandum of Understanding Between the Board of Nurse Examiners (signed by Louise Waddill, Executive Director on Jan. 21, 1994) and the Texas Department of Health (signed by Ron P. Mansolo, Associate Commissioner forSpecial Health Services on Mar. 24, 1994). 374. GA. CODE ANN. § 43-26-12 (1994) (emphasis added). PAS LIABILITY ISSUES 327 compensation of any act in the care and counsel of the ill, injured, or infirm."375 By utilizing such circular language in the statute, the law essentially says that care by family, friends (and in Georgia's case, housekeepers) is not nursing as long as it is not nursing. The phrase "of any act" in the definition of nursing suggests that almost any care provided to another is prohibited by this particular act. If that is the case, the exemption for friends and family would be negated by the proviso that the care must not constitute the practice of nursing. Another problem contained within the Georgia exemption deals with the phrase "incidental care." There is no indication provided as to what activities constitute incidental care. The Pennsylvania statute oddly states this exemption by referring to "Nome care of the sick by friends, domestic servants, nursemaids, companions or household aides of any type," 376 but not referring to family members. Nor does the statute define "home care." North Dakota limits the exemption to care provided only to "an immediate family member,"377 although it is unclear who constitutes immediate family. In addition, it puts those without immediate family at a distinct disadvantage. Is it equitable that those without available family must pay higher-priced licensed professionals for care or services that untrained family members could otherwise provide? Wisconsin's exemption goes beyond the notion of family and also covers "members of religious communities and orders having charge of hospitals or taking care of the sick in their own homes."378 This exemption is different from the virtually universal exemption for care provided according to religious tenets, because any care appears to be exempted, not just care provided according to religious tenets, as long as the provider is a member of a religious community. b. Exemption—Care Provided by Domestic Servants Twenty-three states include an exemption for care provided by domestic servants or a related category of worker. For example, the Pennsylvania statute, noted earlier, includes domestic servants and "nursemaids, companions or household aides of any type."379 As in the category of care by 375. Id. § 43-26-3(6). 376. PA. CONS. STAT. § 4 (1991). 377. N.D. CENT. CODE § 43-12.1-04 (1993). 378. Wis. STAT. ANN. § 441.115 (West 1992). 379. PA. CONS. STAT. § 4 (1991). 328 The Elder Law Journal friends and family, many of these states apply the exemption only if the provider does not attempt to portray herself or himself as a nurse. The exemption from Colorado is typical of those under this category. The Act exempts "care of the sick by domestic servants, housekeepers, companions or household aides of any type whether employed regularly or because of an emergency of illness, but who shall not assume in any way to practice professional nursing."38° The exemption as stated raises an obvious question. Does the Act permit individuals to perform nursing functions as long as the individual makes it clear he or she is not a professional nurse? Or does the performance of nursing functions, regardless of any representations made, create an implied assumption of the practice of nursing? The acts reviewed are unclear on their face. Nevertheless, this exemption provides a fairly broad opportunity for states to avoid the application of nurse practice restrictions on PAS programs, although few have explicitly exempted PAS programs in their nurse practice act or regulations. The Kansas Nurse Practice Act, for example, does explicitly exempt attendants who work in the state's in-home services program. 381 Other states may reach the same result by addressing this issue in their PAS-program regulations, rather than in their nurse practice acts. Nurse practice acts and PAS- program regulations need to be read in tandem to determine whether domestic servants or a related category of worker are exempted. For example, although the Pennsylvania nurse practice act vaguely exempts "domestic servants, nursemaids, companions or household aides of any type," the state's Attendant Care Program regulations provide much more explicit guidance. Nonlicensed attendants are authorized to perform "health maintenance activities," which might otherwise be considered professional nursing functions.382 Health Maintenance Activities are those routine activities of daily living which are necessary for health and normal bodily functions. These activities would be carried out by the consumer if physically able or by family members or friends if available. These activities include but are not limited to the following: catheter irrigations; administration of medication, enemas, and suppositories; and wound care.383 380. COLO. REV. STAT. ANN. § 12-38-125 (West 1991). 381. KAN. STAT. ANN. § 65-1124(m) (1992). 382. OFFICE OF SOCIAL PROGRAMS, COMMONWEALTH OF PA., 1992-1993 At I ENDANT CARE PROGRAM REQUIREMENTS § IV.G. (1992). 383. Id. § IV.G.2. PAS LIABILITY ISSUES 329 The program regulations go on to prescribe the following conditions and procedures for the provision of this kind of attendant services: Unless determined otherwise by the assessment and agreed to in the service plan, the consumer will direct and supervise the attendant in the specified health maintenance activities. Attendants may perform health maintenance activities under the following conditions: a. The consumer has indicated that he/she has been adequately instructed by the appropriate health professionals and is thereby qualified and able to instruct and supervise his/her attendant in health maintenance activities. A statement to this effect is included in the service plan. b. At the consumer's request, the attendant will be instructed in health maintenance activities by health professionals as arranged by the provider. c. The attendant is instructed and monitored in Health Maintenance Activities by the consumer, the consumer's physician, and/or a health professional as appropriate. d. The provider will monitor the attendant's performance of health maintenance activities during the routine monitoring visits and through consultation and input from the consumer regarding his/her satisfaction with the service. e. Disposable items or devices are used in caring for the consumer whenever they are obtainable. f. The attendant's prior experience and work history do not indicate unsafe performance of such activities. g. The consumer has appropriate arrangements in place to respond to health emergencies; a statement to this effect is included in the service plan. Information on the arrangements for health emergencies is also made available to the attendant(s) either by the provider or by the consumer. h. The provider, the consumer, the attendant(s), and others who have committed to provide health maintenance activities must sign the service plan. Copies of the service plan should be given to all persons providing health maintenance activities. i. If at any time there is an indication that the health maintenance activities are not being carried out adequately by the attendant or not being adequately supervised by the consumer, the provider has the right and responsibility to intervene and provide appropriate corrective measures.384 Other state PAS programs may include provisions similar to Pennsylvania's. The survey results reported here, however, focus 384. Id. 330 The Elder Law Journal comprehensively only on state nurse practice acts and not on PAS regulations. c. Exemption—Domestic Administration of Family Remedies Eight states include an exemption usually phrased, "the domestic administration of family remedies." None of the states provide any criteria for "family remedy" or who may administer it. Indiana at least makes clear that it applies only to remedies given "in the home."385 d. Exemption—Care by an Employee of an Institution Twelve states include an exemption for care provided by an employee of an institution, although these states differ in the types of institutions that are covered by the exemption and other prerequisites. Most apply to at least hospitals and nursing homes. Iowa's and Tennessee's exemptions also apply to certain office settings, 386 and Ohio's to "persons employed as nursing aides, attendants, orderlies, or other auxiliary workers in patient homes [and] home health agencies." 387 The findings under this category probably do not represent an accurate picture of institutional nurse practice rules, because hospitals, nursing homes, and other institutions operate under their own extensive regulatory schemes. e. Exemption—Care Provided Under the Direction of a Registered Nurse Forty-six states include an exemption for care delegated by or provided under the direction of a licensed or registered nurse. In thirty-eight of these states, the delegation function is included in the definition of nursing practice—either specifically referring to delegation or teaching and supervising others. This total includes delegation only to unlicensed personnel and not delegation to other licensed personnel such as to LPNs. This review also does not account for any special medication delegation rules that may be set forth separately in the regulations. Ten states include specific guidelines in their regulations governing the limits, conditions, and procedures for nurse delegation. 388 These guidelines varied significantly in scope and detail. For example, the fairly detailed rules developed by Oregon and Texas 385. IND. CODE ANN. § 25-23-1-27.1 (West 1993). 386. IOWA CODE ANN. § 152.1 (West Supp. 1995); TENN. CODE ANN. § 63-7-102 (Supp. 1995). 387. OHIO REV. CODE ANN. § 4723.32 (Anderson 1994). 388. Alaska, Colorado, Maryland, Michigan, Mississippi, Nevada, New Jersey, New Mexico, Oregon, and Texas include specific guidelines. See infra appendix 3. PAS LIABILITY ISSUES 331 can be contrasted with the shorter, more discretionary protocol of New Jersey. Oregon's regulations are quite specific in the scope of the authority delegated to those individuals who do not have a nursing li 389 The cense.regulation distinguishes "assignment" of a task from "delegation" of a task. Where an unlicensed person performs a "basic task of client/nursing care" (e.g., ADL and "assisting" with the administration of medication), the nurse may simply "assign" this task as long as the nurse knows the worker has previously been taught the task and is competent. Nursing supervision in this case is discretionary. 39° Where the unlicensed person performs "special tasks of client/ nursing care" (e.g., administration of injectable medications, suctioning and complex wound care), then the nurse must follow "delegation" protocols. 39' The regulations spell out in detail the registered nurse's duties to assess, train, supervise, and monitor the delegatee and the care recipient. In the latter instance, care may be provided "only for clients who have a stable, predictable condition and who require minimal nursing supervision."392 The details in the Oregon regulations may offer nurses greater clarity in determining how and when to delegate nursing functions. However, it is not at all certain that they encourage the use of delegation. The detail has the effect of limiting professional discretion and possibly increasing professional liability for the delegated acts. Moreover, the regulations make clear that the Oregon Board views delegation to unlicensed persons as the least preferable of all care options: It is the intent of the Board that the delegation of nursing care to unlicensed persons be the exception rather than the rule unless the registered nurse can justify the need for delegation. Prior to delegating a task of nursing care to an unlicensed person, the registered nurse shall determine that there is no other reasonable alternative to meet the specific client care needs, other than by delegation.393 The Texas Nurse Practice Act and regulations also provide specific guidance for delegation of selected nursing tasks, 394 but its appli 389. OR. ADMIN. R. § 851-47-000 to -030 (1992). 390. Id. § 851-47-020(2). 391. Id. § 851-47-010(8). 392. Id. § 851-47-030(1)(b). 393. Id. § 851-47-000(10). 394. Texas Bd. of Nurse Examiners, Rules and Regulations Relating to Professional Nurse Education, Licensure and Practice, TEX. ADMIN. CODE tit. 25, § 218 (1993). 332 The Elder Law Journal cation must be understood in the context of a new category of service, PAS, created by the Home and Community Support Services Act of 1993. The new act defines PAS as: routine ongoing care or services required by an individual in a residence or independent living environment that enable the individual to engage in the activities of daily living or to perform the physical functions required for independent living including respite service. The term includes health-related services performed under circumstances that are defined as not constituting the practice of professional nursing by the Board of Nurse Examiners through a memorandum of understanding with the department in accordance with [this Act] and health-related tasks provided by unlicensed personnel under the delegation of a registered nurse.395 The memorandum of understanding, the Board of Nurse Examiners regulations, and Texas Department of Health guidelines for home and community-support services each provide guidelines for the performance of certain tasks by unlicensed persons.396 Generally, for clients with stable and predictable conditions living in independent living environments, unlicensed persons may provide personal care (e.g., feeding, preparing meals, transferring, toileting, ambulation and exercise, grooming, bathing, dressing, routine care of hair and skin, and assistance with medications that are normally self administered) without RN delegation or supervision.397 In addition, unlicensed persons may perform limited nursing tasks for these clients with RN delegation and supervision procedures. Such tasks may include the administration of oral medications or those administered via permanently placed feeding tubes, sublingually, or topically, including eye, ear, and nose drops, and vaginal or rectal suppositories; assistance with tube feeding through permanently placed tubes; and assistance with elimination, including intermittent catheterization.398 The criteria for assessment, training, supervision, 395. TEX. HEALTH & SAFETY CODE ANN. § 142.001(20) (West 1994). 396. Texas Bd. of Nurse Examiners, Rules and Regulations Relating to Professional Nurse Education, Licensure and Practice, TEX. ADMIN. CODE tit. 25, §§ 217.11, 218; Texas Dep't of Health, Home and Community Support Services Agencies Rules and Regulations, TEX. ADMIN. CODE tit. 25, §§ 115.1- .62; and Memorandum of Understanding Between the Board of Nurse Examiners (signed by Louise Waddill, Executive Director on Jan. 21, 1994) and the Texas Department of Health (signed by Ron P. Mansolo, Associate Commissioner for Special HealthServices on Mar. 24, 1994). 397. TEX. ADMIN. CODE tit. 25, § 218.9(a), (b). 398. Id. §§ 218.8(2), 218.9(b). PAS LIABILITY ISSUES 333 and monitoring of the unlicensed person and the care recipient are comparable to those in Oregon. Other tasks such as those involving professional judgment, or sterile procedures involving a wound or a site that could potentially become infected, or inserting tubes in a body cavity, cannot routinely be delegated to an unlicensed person.399 In contrast to the rather detailed responsibilities imposed upon delegating nurses by Oregon and Texas, the New Jersey nurse practice regulations opt for a simpler protocol that gives the RN greater discretion in the conduct and oversight of delegated tasks. An RN "may delegate selected nursing tasks in the implementation of the nursing regimen to . . . ancillary nursing personnel. Ancillary nursing personnel shall include but not be limited to: aides, assistants and technicians.',400 The nurse's duty of care is defined as a responsibility "for exercising that degree of judgment and knowledge reasonably expected to assure that a proper delegation has been made."401 A nurse may not delegate tasks that require a nurse's specialized skill, judgment, and knowledge, or that involve the management of complications that may harm the patient. 402 The degree of supervision required depends upon the nurse's evaluation of all factors.403 f. Exemption—Care Under the Order of a Licensed Physician or Other Personnel Ten states include an exemption for care provided under the direction of a licensed physician or other health professional. 404 Generally, these provisions provide little or no guidance as to conditions or procedure for delegation. Because physician licensure acts were not studied, it is not clear to what extent physician licensure acts recognize or provide guidelines for physician delegation. The California statute contains perhaps the most open-ended language. It exempts "[t]he performance by any person of such duties as required in the physical care of a patient and/or carrying out the 399. Id. §§ 218.7, 218.8(3), 218.10. 400. N.J. ADMIN. CODE § 13:37-6-2(a) (1992). 401. Id. § 13:37-6.2(b). 402. Id. 403. Id. § 13:37-6.2(c). 404. California, Delaware, Indiana, Nebraska, New Mexico, North Carolina, Ohio, Oklahoma, Texas, and Washington include this exemption. See infra appendix 3. 334 The Elder Law Journal medical orders prescribed by a licensed physician."405 The language provides neither guidance on the scope of duties that may be prescribed nor any training or physician oversight responsibility. As a practical matter, the provision must be read in tandem with the regulations of California's In-Home Supportive Services (IHSS) Program, the largest PAS program in the nation in numbers served.406 The IHSS Program permits the provision of "paramedical services" by personal assistants when ordered by a licensed health care professional. State regulations vaguely define "paramedical services" as "activities which persons would normally perform for themselves but for their functional limitations" and which "due to the recipient's physical or mental condition, are necessary to maintain the recipient's health."407 A 1987 survey of IHSS recipients showed that about three percent received paramedical services, most commonly in the form of movement to prevent atrophy, catheter care, injections, changing of dressings, administration of medication, tube feeding, and ostomy care.408 Physician authorization of paramedical services by unlicensed individuals appears to function fairly routinely in California and with no record of any reported adverse health consequences to consumers.409 The "other" professionals referred to in some of these states may include a "dentist, osteopathic physician, podiatrist or a nurse" in Nebraska, 410 a "psychologist, . . . optometrist, chiropractor, speech pathologist, audiologist, or physical therapist" in Iowa, 411 and "any licensed health professionals" in Indiana.412 3. DISCUSSION AND RECOMMENDATIONS Clarity is not a common attribute of the nurse practice acts reviewed. In many, if not most instances, a reading of a nurse practice act fails to make clear both the reach of the act and the exemptions to nurse practice licensing. A review of the regulatory language raises myriad questions about who exactly family caregivers are. What are 405. CAL. HEALTH & SAFETY CODE § 2727 (West 1992). 406. SABATINO, supra note 7, at 45, 55. 407. See CALIFORNIA DSS MANUAL - SS, SERVICE PROGRAM No. 7: IN-HOME SUPPORTIVE SERVICES § 30-757.191 -.199 (1986). 408. DATA PROCESSING & STATISTICAL SERVS. BUREAU, CALIFORNIA DEP'T OF SOCIAL SERVS., IN-HOME SUPPORTIVE SERVICES CHARACTERISTICS SURVEY 7, 10 (1987). 409. SABATINO, supra note 7, at 29, 55. 410. NEB. REV. STAT. § 71-1,132.06 (1992). 411. IowA CODE ANN. § 152.1 (West 1989 & Supp. 1993). 412. IND. CODE ANN. § 25-23-1-27.1 (West 1993). PAS LIABILITY ISSUES 335 the definitions of domestic servant, housekeeper, companion, household aide, or related title? What are "family remedies"? Exactly what tasks may be delegated by a nurse and to whom? It is noteworthy that, regardless of nurse practice act provisions, many states provide what may be considered "nursing" or "paramedical" services under their Medicaid personal care option programs, without any mention of nurse delegation. Reviewing 133 PAS programs in existence throughout the United States in 1988 (including twenty-four Medicaid personal care option programs), the World Institute on Disability found the following proportions of PAS programs offering the types of assistance listed: 73% offered bowel and bladder assistance; 66% offered prosthesis assistance; 66% offered range of motion; 63% offered menstrual assistance; 63% offered foot care; 57% offered assistance with medications; 48% offered assistance with respiration; 38% offered assistance with catheterization; and 33% offered assistance with injections.413 Unfortunately, these categories do not offer any measure of the level of involvement in any of these "nursing" tasks. For example, "assistance with medication" could mean merely handing the pills to an individual. Nevertheless, these substantial percentages raise some doubt about how closely nurse practice acts are followed in many states. A more accurate picture of the impact of nurse practice law might be obtained by directly surveying regulators and professionals in the field to find out how these acts are interpreted, implemented, and enforced. Rosalie Kane and colleagues recently used just such a methodology in examining nurse delegation in twenty states. 414 Her report concludes that nurse delegation policies are ambiguous and that delegation potential is not fully utilized, although experience with delegation to date has been free of serious problems. More importantly, Kane suggests that the interplay of many factors all affect the current and future role of nurse delegation in long-term care. Factors include: subtle differences in regulation; regulations governing specific programs, services and settings; nurse attitudes and nursing education; the attitudes of other players in the system (e.g., nursing homes); and reimbursement mechanisms.415 413. Lnymc vr AL., supra note 4, at 17. 414. See ROSALIE A. KANE ET AL., AMERICAN ASS'N OF RETIRED PERSONS, DELEGATION OF NURSING ACTIVTITES. IMPLICATIONS FOR PATTERNS OF LONG-TERM CARE (1995). 415. Id. at 60-64. 336 The Elder Law Journal Balancing safety and flexibility, nurse and physician delegation both appear to offer fruitful approaches under some threshold requirements of approval, training and/or supervision. However, where significant training and supervision are needed, nurse delegation is likely to be the more realistic mode, considering the limited involvement of physicians in home and community-based settings to oversee training and supervision. Physician delegation may be more suitable for that subset of persons with disabilities who, through experience, are already knowledgeable and skilled in the techniques of managing their personal assistance and nursing needs. In these cases, it may be more appropriate to permit physicians to certify that the individual with a disability is capable of training his or her own assistants. Although this may not be an option appropriate to the majority of consumers of PAS, it should not be denied to those experienced individuals who would prefer it. Oddly, most nurse practice acts currently appear to allow anyone employed as a domestic servant, housekeeper, or companion to perform nursing tasks entirely without delegation or oversight by any professional, at least as long as the worker does not hold himself or herself out as a professional nurse. Perhaps for clearly self-directing consumers, this option is indeed their right, particularly if the arrangement is established and paid for without public or private agency involvement. Under publicly funded PAS programs, it is more likely that program regulations will impose safeguards that begin to look similar to the nurse delegation approach. Recall, for example, the Pennsylvania attendant care program quoted above. The conditions for the performance of health maintenance activities by attendants address many of the same concerns as do delegation guidelines— matters such as assessment, instruction, supervision, and monitoring. The underlying issue is what conditions and safeguards, if any, are appropriate. Under nurse delegation, our experience is insufficient to draw any hard and fast conclusions about optimum approaches, practical consequences, and legal ramifications. Existing law is quite varied and vague. And recent state attempts to expand nurse delegation options, such as in Oregon and Texas, reflect a certain amount of discomfort with nurse discretion. The more detailed the standards for assessment, training, oversight, and documentation, the lesser the level of discretion granted to both nurses and consumers, and the PAS LIABILITY ISSUES 337 more costly the process. Whether there is a substantial payoff in quality as a result of such standards is unknown at present. Less detailed standards, such as those in New Jersey, may expand nurse discretion and flexibility but raise greater concerns about quality assurance. However, if any one theme has been consistent in home and community-based services, it is the reality that one size does not fit all. Detailed standards and procedures that must be applied to all consumers easily miss that reality. It may be possible when setting delegation guidelines to be clear that the guidelines are advisory rather than mandatory and that nurses have discretion to modify the protocol according to the abilities, circumstances, and preferences of the consumer. For example, if guidelines provide for a supervisory visit once per month, the delegating nurse could have discretion to lengthen or shorten that schedule according to the needs, abilities, and preferences of the consumer. Likewise, a rule that prohibits delegation of injectable medications perhaps should serve only as a presumption, modifiable by consumer choice and nurse discretion. The most salient liability concern for nurses in delegating care functions is the extent to which the nurse is liable for the acts of the delegatee. Most existing delegation guidelines emphasize that the nurse remains ultimately responsible for the care provided, but the scope of this responsibility is not entirely clear. It is essential that this scope be clear, because being responsible for the task of delegation is not the same as being responsible for the actual performance of the delegated task. For example, the New Jersey regulations make the nurse responsible for "exercising that degree of judgment and knowledge reasonably expected to assure that a proper delegation has been made."416 The Oregon regulations increase the duty of care of the nurse somewhat by making the nurse "strictly accountable for that delegation."417 However, both these rules focus on the task of delegation. In contrast, the Texas regulations state, "The RN shall be accountable and responsible for the delegated nursing task. "418 Hence, the Texas language imposes a greater duty of care, making the nurse responsible not only for the task of delegation but for the ongoing performance of the delegatee. 416. N.J. ADMIN. CODE § 13:37-6.2(b) (1992). 417. OR. ADMIN. R. § 851-47-000(11) (1992). 418. TEX. ADMIN. CODE tit. 25, § 218.3(8) (1993). 338 The Elder Law Journal Recall the discussion of direct and vicarious liability in section VI.B. Vicarious liability pursuant to the doctrine of respondeat superior describes the responsibility of an employer for the acts of his or her employees. If nurses are held responsible on this basis, then they would face a tremendous disincentive to use delegation, for they would be liable for any act of negligence by a delegate even if the nurse's training, supervision, and exercise of discretion in the case were flawless. Although not clear, the Texas language ("responsible for the delegated task") suggests that vicarious liability applies, even though the PA (the "delegatee") is not an employee of the nurse. The New Jersey and Oregon language suggests a lesser form of liability— that of direct liability for the delegation process only. Thus, if the worker to whom a task was delegated negligently harms the client, the nurse would be liable only if it were established that the nurse's assessment, training, supervision, or other aspect of the delegating process were performed negligently. These are matters of "direct" liability, not vicarious liability. At present, the implications of this distinction are largely theoretical. Kane's twenty-state survey found that in states that have made efforts to encourage nurse delegation in PAS settings, nurse liability problems have not materialized. 419 Of course, this may be due in part to the lack of information systems to track such problems, as well as the lack of extensive experience with delegation. Nevertheless, greater clarity in the law would help encourage the development of nurse delegation. A vicarious liability approach would probably discourage nurse delegation and impose an unrealistic obligation upon nurses, because they would bear all the responsibility for someone who is neither their employee nor subordinate nor subcontractor. It puts the nurse "between a rock and a hard place." The nurse has no real direct control over the day-to-day acts of the delegatee, yet is held strictly liable. Simply decreeing that the nurse is liable for the day-today acts of the delegatee does not necessarily produce any greater assurance of quality when, in fact, the nurse does not have the authority to control the acts of the delegatee. Their only real control is over the delegation process itself. A "direct" liability rule more reasonably reflects the professional role that nurses can play in delegating nurse functions in CD-PAS models. 419. KANE ET AL., supra note 414, at 63. PAS LIABILITY ISSUES 339 B. Licensure Issues and Recommendations 1. RECOMMENDATIONS FOR REGULATORY LIABILITY (NURSE PRACTICE ACTS) First, states should take steps to develop more fully nurse and physician delegation options available to consumers who prefer having "nursing" tasks performed by unlicensed workers under PAS programs. Delegation options should seek an appropriate balance of flexibility, safety, and accountability tailored to the individual consumer. Options should include consideration of delegation of training and supervision responsibilities to self-directing consumers themselves. Second, states should ensure the direct involvement of consumers with disabilities, disability advocacy groups, and aging advocacy groups in the process of developing or expanding nurse and physician delegation options. Third, state nurse practice laws should clarify that delegating nurses and physicians are directly liable for the delegation tasks they perform (i.e., assessment, training, and supervision) but not vicariously liable for the acts of delegatees. 2. LICENSURE ISSUES PAS historically have experienced minimal governmental regulation, although those regulations have nevertheless had significant consequences for PAS. Federal regulations for the optional personal care services benefit under Medicaid, though brief, have been criticized by many consumer advocates for placing limitations on the use of family providers and imposing a medically oriented bias to services delivery.42° Federal regulations require that such services be prescribed by a physician in accordance with the recipient's plan of treatment and provided by an individual who is qualified to provide the services, supervised by an RN, and not a member of the recipient's family.421 Most states providing personal care under Medicaid have instituted at least some basic qualification requirements and training for PAs.422 Apart from federal program requirements, states traditionally have relied on licensure as the primary means of regulating home 420. See NATHAN LINSK ET AL., WAGES FOR CARING: COMPENSATING FAMILY CARE OF THE ELDERLY (1992); DeJong et al., supra note 19, at 90. 421. 42 C.F.R. § 440.170(f) (1994). 422. DEBORAH LEWIS-IDEMA ET AL., DESCRIPTIVE STUDY OF MEDICAID PERSONAL CARE PROGRAMS 18-20 (Commonwealth Fund Commission on Elderly People Living Alone, Background Papers Series No. 21, 1990). 340 The Elder Law Journal care.423 However, most state licensure regulations have focused on regulating home-health care under a definition of home health similar to that covered by Medicare. These definitions focus on the provision of skilled nursing plus one or more other therapeutic or supportive services. As of 1992, at least forty states licensed home-health care, while only twenty-two required licensure or certification of agencies that provide only personal assistance.424 Although still less than half the states, the number in this latter group has been growing. A 1986 ABA survey of home-care licensure revealed only nine states that licensed these types of supportive service agencies.425 With respect to CD-PAS in which the consumer is clearly deemed the employer, the question of licensure is particularly important with respect to agencies that might assume a fiscal or supportive intermediary role as opposed to a direct service provider role. As with employer-employee questions, a similar dilemma arises: how much can an intermediary agency do before it crosses a definitional line that makes it a provider of home care subject to licensure or certification? The question is not purely academic. Flanagan reported that Maine was faced with a challenge from home-health agencies who argued that Area Agencies on Aging and "Alpha One" (an independent living center), both of which sponsor CD-PAS programs, should be certified as home-health agencies, because "they seem to be performing duties very similar to the home-health agencies. "426 The Maine dispute appears to be moving toward a more specific demarcation of services that are "consumer-directed" and to licensure of multiple levels of home-care-aide services. 427 The danger in this kind of dispute is that a "consumer-directed" option could be relegated to a narrow, singular form of service delivery, rather than permitting multiple variations of the concept. 423. SELECT COMM. ON AGING, THE "BLACK Box" OF HOME CARE QUALITY, H.R. Doc. No. 573, 99th Cong., 2d Sess. 32 (1986). 424. NATIONAL ASS'N FOR HOME CARE, STATE LICENSURE AND CERTIFICATE OF NEED SURVEY 7-19 (1992). According to the survey, the states that license or certifyhome-care aide, personal-care aide, or homemakers agencies are Arizona, Arkansas, Colorado, Connecticut, Delaware, Georgia, Illinois, Indiana, Kansas, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, New York, North Carolina, Oklahoma, Tennessee, Texas, Utah, Virginia, and Washington. 425. SELECT COMM. ON AGING, supra note 423, at 58. 426. FLANAGAN, supra note 30, at 25. 427. Telephone Interview with Christine Gianopolous, Director of the Maine Bureau of Elder and Adult Services (July 7, 1994). PAS LIABILITY ISSUES 341 In many states, licensure questions affecting intermediary agencies may be further complicated by the existence of other, related licensure schemes, such as licensure for employment agencies or other forms of placement service. For example, in New Jersey, consider a hypothetical agency undertaking the role of intermediary under a CDPAS program. In this role, the agency might recruit and screen PAs, refer them to consumers, and/or handle payroll functions. Although such an agency would not be deemed a home-health agency under New Jersey law, because the agency provides no skilled nursing, it nevertheless may be subject to licensing as an employment agency, a job-listing service, a nurse registry, or a temporary-help-service firm. New Jersey regulations define these entities as follows:428 • "Employment agency" means any person who, through its agents or otherwise, for a fee, charge or commission: 1. Procures, or obtains, or offers, promises or attempts to procure, obtain, or assist in procuring or obtaining employment for a job seeker or employees for an employer; 2. Supplies job seekers to employers seeking employees on a part-time or temporary assignment basis who has not filed as a temporary help service pursuant to [New Jersey law]; 4. Acts as a placement firm, career counseling service, or resume service; 5. Acts as a nurses' registry . . . ; 6. Places health care personnel in private homes or on private duty; or 7. Places household workers in domestic positions, including salaried "nannies" or "au pairs." • "Job listing service" means any person required to be registered under [New Jersey law] who, by advertisement or other means, offers to provide job seekers with a list of employers, a list of job openings . . . or prepares resumes or lists of applicants for distribution to potential employers, where a fee or other valuable consideration is exacted . . . either directly or indirectly. • "Nurses' registry" means any person who operates a business which directly or indirectly procures, assigns, or supplies, or offers . . . temporary or permanent personnel service(s) classified as nursing and/or homemaker-home health services, and directly or indirectly receives ... a payment, fee, charge or commission for such service(s). • "Temporary help service firm" means any person who operates a business which consists of employing individuals directly or indirectly for the purpose of assigning the employed individuals to assist the firm's customers in handling of the customers' temporary, excess or special work loads, and who, in addition to the payment of wages or salaries to the employed individu428. All may be found at N.J. ADMIN. CODE § 13:45B-1.2 (1995). 342 The Elder Law Journal als, pays or is required to pay Federal social security taxes and State and Federal unemployment insurance; carries or is required to carry worker's compensation insurance . . . and sustains responsibility for the actions of the employed individuals while they render services to the firm's customers. The consequences of regulation under any of these categories or similar categories in other states may or may not be conducive to encouraging the intermediary concept. Obviously, these regulatory systems were not devised with the intermediary agency function in mind, and each state is likely to be unique in its regulatory categories and their consequences. The nature and extent of regulation, if any, for CD-PAS intermediary agencies should be determined after sufficient experience in operating demonstration programs. Creating a new regulatory pigeonhole can have the effect of stifling an evolving long-term service option, making it more expensive and further fragmenting coordination among providers. For the present, a wiser course may be to use or create exemptions from state regulation for such programs. We could consider that a regulatory exemption is typically tied to program auspices (e.g., state-funded programs), or type of services provided (which, in this case, would be PAS intermediary agency services), or target population (e.g., self-directed consumers or perhaps consumers who have a stable, predictable condition and who require minimal nursing supervision). Of these options, an exemption based on the specific functions provided by the intermediary agency perhaps offers the most justifiable and narrowly circumscribed exemption. If a federal CD-PAS option is ever established under health reform, then the nature of intermediary agencies may develop more uniformly, especially if defined and regulated at the federal level. However, it remains more likely that states will have to confront these issues long before a federal response ever materializes. 3. RECOMMENDATIONS ON AGENCY LICENSURE State law should expressly exclude from home-care licensing requirements intermediary agencies serving as fiscal agent or offering other supportive functions to consumers who wish to manage their own personal assistance. States should experiment with standards fashioned around only the specific responsibilities and functions of the intermediary. Federal and state policy should also recognize intermediary functions and grant greater flexibility to their operation PAS LIABILITY ISSUES 343 than is currently permitted under existing Medicaid provider regulations. Federal and state policy should encourage development of a continuum of CD-PAS delivery options including cash payments directly to consumers, a fiscal agent option, and supportive intermediary option. VIII. Summary of Findings and Recommendations A. Personal Injury Liability 1. RISK APPORTIONMENT a. Findings Government and private agency sponsors of CD-PAS programs have generally avoided addressing injury risks to consumers and PAS workers. Government and private agencies perceive the risk of injury to consumers as quite high, although the lack of reported litigation suggests that the risk is quite modest. Tort liability for personal injury to PAS consumers is closely linked to the employer role over PAS workers and legal concept of vicarious liability of the employer for the acts of employees. Just as government and private agencies have misperceived that the assumption of any employer-type functions necessarily leads to liability for all employer responsibilities, so too they have misperceived that it necessarily leads to liability for all personal injury to PAS consumers. Tort law deals with personal injury problems after injury occurs. The implementation of quality assurance strategies before injury occurs more effectively addresses personal injury concerns, especially with respect to persons who are not totally self-directing. For these consumers, the development of supportive intermediary options, described above, is most promising. See appendix 2 for a continuum of possible consumer-directed PAS models. b. Recommendations First, PAS programs should develop a service- planning process that explicitly and clearly apportions responsibilities and risks of managing PAS (i.e., acting as an employer). The process should involve the consumer and the PAS program, supportive intermediary agency, or service/"case" manager and be based upon the concepts of consumer choice, informed consent, and assumption of risk. Second, federal and state PAS programs should further develop supportive intermediary options, described in subsection A.1 above, in order to give consumers more alternatives in apportioning em 344 The Elder Law Journal ployer-management responsibilities. Lastly, state law should recognize the fiscal agent and supportive intermediary status for purposes of protecting the state or designated intermediary agencies from tort liability under theories of vicarious liability applicable to actual or ostensible employers. Direct liability principles for failure to carry out designated functions should remain unchanged. 2. INJURY TO PAS WORKERS a. Findings PAS programs generally do not provide workers' compensation coverage for PAS workers. State workers' compensation laws typically exempt coverage of PAS workers under categorical exemptions for domestic services or exemptions based upon minimum numbers of employees or work hours. State labor commissions are not familiar with the concept of intermediary agency for CD-PAS. b. Recommendation States should expressly cover all PAS workers and permit, by amendment if necessary, intermediary agencies to secure coverage as a single employer for all PAS workers as agent for self-directing consumers. B. Licensure and Certification Liability 1. NURSE PRACTICE ACTS a. Findings A key area of regulatory tension involves the applicability of state nurse practice acts to workers who provide PAS. Nurse practice acts generally are not very clear on their face regarding the scope of actions that constitute professional nursing nor the exemptions to nurse licensing. Data on actual practices throughout the states are lacking. Nurse or physician delegation exceptions offer a fruitful policy direction for ensuring flexibility and acceptable levels of safety and accountability under PAS programs. A key liability issue for nurses or doctors in delegating nursing functions is the extent to which the nurse or doctor is liable for the acts of the delegatee. The scope of this liability is not clear under most existing delegation guidelines. b. Recommendations States should take steps to develop more fully nurse and physician delegation options available to consumers who prefer having "nursing" tasks performed by unlicensed workers under PAS programs. Delegation options should seek an appropriate PAS LIABILITY ISSUES 345 balance of flexibility, safety, and accountability tailored to the individual consumer. Options should include consideration or delegation of training and supervision responsibilities to self-directing consumers themselves. Second, states should ensure the direct involvement of consumers with disabilities, disability advocacy groups, and aging advocacy groups in the process of developing or expanding nurse and physician delegation options. Third, state nurse practice laws should clarify that delegating nurses and physicians are directly liable for the delegation tasks they perform (i.e., assessment, training, and supervision), but not vicariously liable for the acts of delegatees. 2. INTERMEDIARY AGENCY REGULATION a. Findings Intermediary agency models of PAS service delivery are relatively new and experimental. Considerable regulatory flexibility is needed to allow the optimum development of these models. However, intermediary agencies run the risk of being inappropriately miscategorized for regulatory purposes as a home care agency provider or as a form of employment agency or placement service. b. Recommendation State law should expressly exclude from home- care-licensing requirements intermediary agencies serving as fiscal agent or offering other supportive functions to consumers who wish to manage their own personal assistance. States should experiment with standards fashioned around only the specific responsibilities and functions of the intermediary. Federal and state policy also should recognize intermediary functions and grant greater flexibility to their operation than is currently permitted under existing Medicaid provider regulations. Federal and state policy should encourage development of a continuum of CD-PAS delivery options including cash payments directly to consumers, a fiscal agent option, and supportive intermediary option. 346 The Elder Law Journal APPENDIX 1 NOTE: The Revenue Ruling refers to the "person or persons from whom the services are performed." For clarity, the term "consumer" is substituted below. Factors Indicating Employer-Employee Relationship 1. Instruction. Does the consumer have the right to instruct the worker and require compliance with instructions regarding when, where, and how he or she is to work? 2. Training. Does someone train the worker to perform services in a particular method or manner? 3. Integration. Are the worker's services integrated into the "business operations" of the consumer? 4. Service rendered personally. Must the services be rendered personally by the worker (as opposed to being delegable to someone else by the worker)? 5. Hiring, Supervision, and Paying Assistants. Does the consumer hire, supervise and pay other assistants (as opposed to the worker hiring his/her own assistants or subcontractors)? 6. Continuing Relationship. Are the services continuing or recurring? 7. Hours of Work. Does the consumer set the worker's hours of work? 8. Full-Time Required. Must the worker devote substantially full-time to the consumer receiving services? 9. Employer's Premises. Does the consumer control where the services are provided? 10.Setting Order or Sequence. Does the consumer set the order or sequence of the worker's services? 11. Reports. Must the worker submit regular or written reports to the consumer or someone else? 12. Payment Schedule. Does the worker get paid by the hour, week, or month (as opposed to by the job or commission)? 13. Expenses. Does the consumer pay the worker's business and/or traveling expenses related to the services (but not routine commuting expenses)? Does Factor Apply to CD-PAS? Yes. Yes, either the consumer or a designated professional or agency typically provides some training. Yes, if "business operations" is translated to mean the day-to-day personal activities of the consumer. Yes. Substitution of attendants is generally acceptable only in case of illness or other unusual circumstances. Usually not applicable, or if applicable, the consumer usually hires other help. Yes. Yes, if services are consumer-directed. The PAS program may also set a cap. Usually no, but quite variable according to consumer's need and PAS funding. Yes. Location is dictated by the con- sumer's physical location. Varies, but generally yes, to a substantial degree. Generally no, except perhaps for timesheets. Yes. Yes, although which kinds of expenses are paid for may vary widely. PAS LIABILITY ISSUES 347 Factors Indicating Employer-Employee Relationship Does Factor Apply to CD-PAS? 14. Furnishing Materials. Does the con- Generally yes—e.g., lifts, medical supsumer furnish significant tools, materials, plies, cleaning and cooking supplies. or other equipment used by the worker? 15. Investment. Does the worker lack a Generally yes. financial investment in the facilities used? 16. Profit & Loss. Is the worker free of Yes. risk of financial gain or loss due to service- related investment? 17. Working for More Than One Firm. Variable. Does the worker work only for the consumer or the PAS entity (as opposed to working for multiple unrelated persons or firms)? 18. Available to General Public. Is it true Yes. PAS workers generally work on a that the worker does not hold out his or her long-term basis for one or a few consumservices as available to the general public ers. on a regular and consistent basis? 19. Right to Discharge. Does the con- Yes. sumer (or PAS entity) have the right to discharge the worker? 20. Worker Right to Terminate. Does the Yes. worker have the right to terminate his or her relationship with the consumer without incurring liability? APPENDIX 2: Continuum of Possible Consumer-Directed PAS Models Intermediary Agency Options or Use of "Managing Employer" (consumer) vs. "Limited Employer" Cash Grant to Consumer (agency) distinction Fiscal Agent Supportive Intermediary = Cash grant or voucher with or = Agency that handles Employer = Fiscal Agent role plus w/o counseling or service payroll obligations. additional management tasks per coordination component agreement with consumer. * * * * * * * * * * * * * * * Consumer is Employer Fiscal Agent is not employer, Intermediary is not employer, although status of limited co-although status of limited coemployer could be used. employer could be used. Consumer is Employer (or Consumer is Employer (or Managing co-employer). Managing co-employer). Agency Models = Private/Public agency providers with clear consumer- directed mandate & philosophy or A private consumer cooperative provider with consumer management/control of the agency. * * * * * Agency and consumer are both managing co-employers. APPENDIX 3: Nurse Practice Acts Exemptions for Unlicensed Persons State ALABAMA ALA. CODE § 3421- 6 (1989) ALASKA ALASKA STAT. § 08.68.400, .410(8) (1993). ALASKA ADMIN. CODE tit. 12, § 44.770 & Appendix D (1992) ARIZONA ARIZ. REV. STAT. ANN. § 32-1601(7) (d) (1995). Board of Nursing Rules R4-19-402 (1987) Care of the Sick Domestic Care by Care of the Sick by Friends and Family by Domestic Servants Administration of Family Remedies Employee of Institution Gratuitous nursing of the sick by friends or members of the family. Care Under Direction of RN Definition of nursing practice includes delegation. Definition of unprofessional conduct includes improper delegation and supervision. (Delegation guidelines in Appendix to regulations) Definition of nursing practice includes "supervision and teaching of other personnel." Regulations provide that nurses may: assign specific nursing duties to other qualified personnel; assign the administration of medications to other licensed nurses only; assign the duties or rendering treatments to licensed nurses, and/or auxiliary workers based upon their educational preparation and experience. Care Under Direction of Physician or Other Personnel State Care of the Sick by Friends and Family Care of the Sick by Domestic Servants Domestic Administration of Family Remedies Care by Employee of Institution Care Under Direction of RN Care Under Direction of Physician or Other Personnel CJl O ARKANSAS ARK. CODE ANN. § 17-87-102(2)(c) (Michie 1995) Definition of nursing practice includes "supervision and teaching of other personnel." a. CALIFORNIA CAL. HEALTH & SAFETY CODE § 2727 & § 2728 (West 1992). CAL. CODE REDS. tit. 16, § 1443.5(4) (1992) Gratuitous nursing of the sick by friends or members of the family. Incidental care of the sick by domestic servants or by persons primarily employed as housekeepers as long as they do not practice nursing within the meaning of this chapter. Domestic administration of family remedies by any person. Attendants and technicians in institutions under the jurisdiction or subject to visitstion by the state departments of health, mental health, developmental services, or corrections. Regulation on standards for competent performance recognize that a nurse, 'Delegates tasks to subordinates based on the legal scope of practice of the subordinates and on the preparation and capability needed in the tasks to be delegated...." Performance by any person of such duties as required in the physical care of a patient and/or carrying out medical orders prescribed by a licensed physician; provided, such person shall not in any way assume to practice as a professional, registered, graduate or trained nurse, O COLORADO Cow. REV. STAT. §§12-38-103(10), 38-125, 38-132 (1995) Gratuitous care of friends or members of the family. Care of the sick by domestic servants, housekeepers, companions or household aides of any type ... who shall not assume in any way to practice prof'l nursing. Domestic administration of family remedies. Definition of nursing practice includes delegation. Delegation provision states that nurse "may delegate any task included in the practice of professional nursing . .. subject to the requirements of this section." (Guidelines provided) State Care of the Sick by Friends and Family Care of the Sick by Domestic Servants Domestic Administration of Family Remedies Care by Employee of Institution Care Under Direction of RN Care Under Direction of Physician or Other Personnel CONNECTICUT CONN. GEN. STAT. Care of persons in their homes by . . . nor shall this chapter prohibit § 20-101 (West domestic servants, any person from 1995) housekeepers, nursemaids, corn- the domestic administration of panions, attendants or household aides of any type ... if such persons are not inifamily remedies or the furnishing of assistance in the case of an emergency. tially employed in a nursing capacity. DELAWARE DEL. CODE ANN. tit. 19, §§ 1902, 1921 (1993) Care of the sick in private homes by members of the family, friends, domestic servants or personsprimarily employed as housekeepers. (Same as Friends and Family.) Definition of nursing practice includes delegation. Exemptions include: Auxiliary care services performed by nurses' aides and other aux. workers in medical care facilities or (Same as for Care Under Direction of RN) elsewhere by persons under the direction and supervision of a person licensed to practice nursing, medicine, dentistry, or podiatry and performing those services which are routine, repetitive and limited in scope, and that do not require the professional judgment of an RN or LPN. cn cn t- Crt State Care of the Sick by Friends and Family Care of the Sick by Domestic Servants Domestic Administration of Family Remedies Care by Employee of Institution Care Under Direction of RN Care Under Direction of Physician or Other Personnel FLORIDA FLA. STAT. ANN. §§464.003(3), .022 (West 1993) The care of the sick by friends or members of the family without compensation. The incidental care of the sick by domestic servants, or the incidental care of non-insti- Definition of nursing practice includes "supervision and teaching of other personnel." tutionalized persons by a surrogate family. GEORGIA GA. CODE ANN. § 43-26-12 (1994) Incidental care of the sick by members of the family, friends, or persons primarily utilized as housekeepers provided that such care does not constitute the practice of nursing within the meaning of this article. (Same as Friends and Family.) The performance of auxiliary services in the care of patients when such care and activities do not require the knowledge and skill required of a person practicing nursing as a registered professional nurse and when such care and activities are performed under order or directions of a licensed physician . . . or person licensed to practice nursing as a registered professional nurse. HAWAII Definition of nursing HAW. REV. STAT. § 457-13 (1990) HAW. ADMIN. RULES § 16-89-60 (7)(F) (1990) includes delegation. Unprofessional conduct includes "failing to supervise persons to whom nursing functions have been delegated under one's supervision." State Care of the Sick by Friends and Family Care of the Sick by Domestic Servants Domestic Administration of Family Remedies Care by Employee ofInstitution Care Under Direction of RN Care Under Direction of Physician or Other Personnel IDAHO IDAHO CODE §§ 541402( b), -1411 (1994) Medical attendants used by Dept. of Corrections. Definition of nursing practice includes: authorizing nursing interventions that may be performed by others and that do not conflict with this act. ILLINOIS 225 ILL. COMP. STAT. § 65/4(e), (f) (West 1993). ILL. ADMIN. CODE tit. 68, § 1300.42 (1990) The incidental care of the sick by members of the family, domestic servants or housekeepers. (Same as Friends and Family.) Plus ... Nursing aides, attendants, orderlies, and other auxiliary workers in private homes. .. . Nursing aides, attendants, orderlies, and other auxiliary workers in ... long term care facilities, nurseries, hospitals or other institutions. Standards of conduct require that RN "delegates tasks only to individuals whom the licensee knows or has reason to know are qualified by education or experience to perform." INDIANA IND. CODE ANN. § 25-23-1-27.1(b) (4), (b)(5)(A), (b) (5)(B), (b)(5)(c) (1993) The gratuitous care of sick, injured, or infirm individuals by friends or the family of that individual. The care of the sick, injured, or infirm in the home for compensation if the person assists only ... with personal care. The care of the sick, injured, or infirm in the home for compensation if the person assists only . . . in the administration of a domestic or family remedy. Definition of nursing practice includes delegation. Exemptions include: the performance of tasks by persons who provide health care services which are delegated or ordered by licensed health professionals, if the delegated or ordered tasks do not (Same as Care Under Direction of RN) exceed the scope of practice of the licensed health professionals under Indiana law. rri cr) Cu Ui Lu State Care of the Sick by Friends and Family Care of the Sick by Domestic Servants Domestic Administration of Family Remedies Care by Employee of Institution Care Under Direction of RN Care Under Direction of Physician or Other Personnel IOWA lowA CODE ANN. § 152.1 (West 1993) The performance of services by employed workers in offices, hospitals, or health care facilities... , under the supervision of a physician Definition of nursing practice includes "[s]upervis[ing] and teach[ing] other personnel in the performance of activities relating to nursing care." or a nurse.. .. KANSAS KAN. STAT. ANN. § 65-1124 (1992) Gratuitous nursing by friends or members of the family. The incidental care of the sick by domestic servants or persons primarily employed as housekeepers. Plus ... Performance of Performance of a nursing task by a person when that task is delegated by a licensed nurse, within the reasonable exercise of independent nursing judgment, and is performed with reasonable attendant care services directed by or on behalf of an individual in skill and safety by that person under the supervision of a registered professional nurse. need of in-home care as the terms "attendant care services" and "individual in need of in-home care" are defined. .. KENTUCKY Definition of nursing Ky . REV. STAT. ANN. § 314.011 practice includes delegation. (Baldwin 1992) Care of the Sick Domestic Care by Care Under Direction Care of the Sick by by Domestic Administration of Employee of Care Under Direction of of Physician or State Friends and Family Servants Family Remedies Institution RN Other Personnel LOUISIANA LA. REV. STAT. ANN §§ 37:913, :929 (West 1990) MAINE ME. REV. STAT. ANN. tit. 31 §§2102(D), (G) & 2103 (West 1985) MARYLAND MD. CODE ANN. HEALTH Occ. § 8101( f) MD. REGS. CODE §§10.27.09.03, .27.11 (1994) Gratuitous nursing by friends or members of the family. Incidental care of the sick by domestic workers or persons primarily employed as housekeepers as long as they do not practice nursing. Definition of nursing practice includes delegation. Definition of nursing practice includes delegation of selected nursing services to assistants to nurses who have completed or are currently enrolled in a course sponsored by a state-approved facility or a facility licensed by the Department of Human Services, and teaching activities of daily living to care providers designated by the patient and family. 8 Definition of nursing cn practice includes delega-cn tion. Standards of practice provide for delegation. co5 (Guidelines provided) C (/) Crl C71 Care of the Sick Domestic Care by Care Under Direction State Care of the Sick by Friends and Family by Domestic Servants Administration of Family Remedies Employee of Institution Care Under Direction of RN of Physician or Other Personnel MASSACHUSETTS The gratuitous care of The gratuitous The performance Definition of nursing MASS. GEN. LAWS ANN. ch . 112, § 80B (West 1988). any ill, injured or infirm person by any member of his family or any friend ... care of any ill, injured or infirm person by any member of his of any nursing service for any patient in a convalescent or nursing practice includes "teaching or supervising others" and "delegation of selected activities to unli- MASS. REGS. CODE tit. 244, § 3.05 family or any friend, or his care home or rest home, by any percensed assistive personnel." (West 1994) by any person son employed in Regulation defines unliemployed primarsuch home, procensed personnel to ily as a companvided that such include "nurses' aides, ion, housekeeper, nursing service is orderlies, assistants, domestic servant performed under attendants, technicians, or nursemaid. the supervision of home health aides, and an RN or LPN. other health aides." MICHIGAN Definition of nursing MICH. COMP. LAWS ANN. §§ 333.17201 practice includes delegation. (West 1994). Separate provision pro- Board of Nursing vides: A nurse [licensee] Rules ... may delegate to a R3338.10104 licensed or unlicensed (1991) individual who is otherwise qualified by education, training, or experience the performance of selected acts, tasks, or functions where the acts, tasks, or functions fall within the scope of practice of the licensee's profession and will be performed under the licensee's supervision. (Further guidelines provided) Care of the Sick Domestic Care by Care Under Direction State Care of the Sick by Friends and Family by Domestic Servants Administration of Family Remedies Employee of Institution Care Under Direction of RN of Physician or Other Personnel MINNESOTA MINN. STAT. ANN. Exemptions include: the provision of a nursing or § 148.171 (West 1991) nursing-related service by a nursing assistant who has been delegated the specific function and is supervised by an RN or monitored by an LPN. "Nursing assistant" means an individual providing nursing or nursing-related services that do not require the specialized knowledge and skill of a nurse, at the direction of a nurse. .. ." MISSISSIPPI Miss. CODE ANN. Gratuitous nursing by friends and members Definition of nursing practice includes delega§ §73-15-5, 73-157 (Lawyers Co-op. 1989). Board of Nursing Rules Ch. 3, of the family. tion. Regulation describes delegation function of nurses. §§ 1.3 & 1.3 (1993) MISSOURI Mo. REV. STAT. §§ 335-016(8), .081 (West 1993). Also, 1991 Op. Att'y Gen. 25-91 Nursing care by friends or members of the family of the person receiving such care. Incidental care of the sick, aged, or infirm by domestic servants or persons primarily employed as housekeepers. Services rendered by technicians, nurses' aides or their equivalent trained and employed in public or private hospitals and licensed long-term care facilities. .. Definition of nursing practice includes "teaching and supervising of other persons in the performance of professional nursing." injectables other than insulin. State Care of the Sick byFriends and Family Care of the Sick by Domestic Servants Domestic Administration of Family Remedies Care by Employee ofInstitution Care Under Direction of RN Care Under Direction of Physician or Other Personnel MONTANA MONT. CODE ANN. §§ 37-8-102, -103 Gratuitous nursing by friends or members of the family. Definition of nursing practice includes delegation. (1992) NEBRASKA NEB. REV. STAT. §§71-1,132.05, -.06 (1992) Home care provided by parents, foster parents, family or friends so long as such persons do not represent or hold themselves out to be Definition of nursing practice includes delegation. Auxiliary services provided by persons carrying out duties necessary for the support of nursing services under the direction of a licensed licensed nurses, licensed practical nurses, licensed registered nurses, or use physician, dentist, osteopathic physician, podiatrist or a nurse. any designation in connection with their names which tends to imply that they are licensed to practice. NEVADA NEV. REV. STAT. § 632.340 (Michie 1991). NEV. ADMIN. CODE § 632.222 (1992) Gratuitous nursing by friends or by members of the family of a patient. The incidental care of the sick by domestic servants or persons primarily employed as housekeepers as long as they do not practice nursing within the meaning of this chapter. Definition of nursing practice includes the "supervision and teaching of other personnel." Standards of practice provide that a registered nurse may delegate nursing care to other nurses and supervise other personnel in the provision of care if those persons are qualified to provide that care. (Guidelines provided) State Care of the Sick by Friends and Family Care of the Sick by Domestic Servants Domestic Administration of Family Remedies Care by Employee of Institution Care Under Direction of RN Care Under Direction of Physician or Other Personnel NEW HAMPSHIRE Definition of nursing N.H. REV. STAT. practice includes delega- ANN. §§ 326-B:2, tion. -B:17 (Michie Butterworth 1995) Board of Nursing Rules Ch. Nur 101.13 & .14 (1988) NEW JERSEY N.J. REV. STAT. § 45:11-23 (West 1992). N.J. ADMIN CODE tit. 13, § 37-6.2 (West 1992) Gratuitous care by friends or members of the family of a sick or infirm person. Incidental care of the sick by a person employed primanly as a domestic or housekeeper, notwithstanding that the occasion for such employment may be sickness, if such Services performed by nurses aides, attendants, orderlies and ward helpers in hospitals, institubons and agencies or by technicians, physiotherapists or medical secretaries. Nurse may delegate selected nursing tasks to ... "ancillary nursing personnel." "Ancillary nursing personnel" includes aides, assistants, attendants and technicians. (Guidelines provided) incidental care does not constitute professional nursing and such person does not claim or purport to be a licensed nurse. Care of the Sick by State Friends and Family NEW MEXICO N.M. STAT. ANN. §§61-3-3(I), -29 (Michie 1992). Board of Nursing Rules Art. IV, § A2. New YORK N.Y. PUB. HEALTH LAW § 6908 (McKinney 1993). Board of Regents Rules, Part 29. Care of the Sick by Domestic Servants Any person working as a home health aide, unless performing acts defined as professional nursing or practical nursing. ... Any nursing aide or orderly unless performing acts defined as professional nursing or practical nursing. . . . Care of the sick by any person provided such person is employed primarily in a domestic capacity and does not hire himself or herself out or accept employment as a person registered to practice nursing. .. . Domestic Care by Administration of Employee of Family Remedies Institution The domestic administration of family remedies. Care Under Direction of RN Definition of nursing practice includes delegation. Standards or practice regulation provides guidelines. Regulations defining unprofessional conduct include delegating professional services to a person when the licensee delegating such responsibilities knows or has reason to know that such person is not qualified, by training, by experience or by licensure, to perform them. Care Under Direction of Physician or Other Personnel Performance by a personal care provider in a noninstitutional setting of bowel and bladder assistance for an individual whom a health care provider certifies is stable, not currently in need of medical care and able to communicate and assess his own needs. Care of the Sick Domestic Care by Care Under Direction Care of the Sick by by Domestic Administration of Employee of Care Under Direction of of Physician orState Friends and Family Servants Family Remedies Institution RN Other Personnel NORTH CAROLINA N.C. GEN. STAT. §§ 90-171.20(7), .43 (Michie 1995) NORTH DAKOTA N.D. CENT. CODE §§43-12.1-02, -04 (Michie 1993) OHIO OHIO ADMIN. CODE §§4723.02, .32 (Anderson 1994) A person who provides nursing care or performs nursing functions or nursing tasks for an immediate family member. The provision of nursing services to family members. The activities of persons employed as nursing aides, attendants, orderlies, or other auxiliary workers in patient homes, nurseries, nursing homes, hospitals, home health agencies, or other similar institutions. Definition of nursing practice includes delegation. Definition of nursing practice and standards for practice include delegation (no guidelines). Definition of nursing practice includes delegation. Delegation to any person, including a meinber of the patient's family, by a physician licensed to practice medicine in NC, a licensed dentist or registered nurse of those patient care services which are routine, repetitive, limited in scope that do not require the professional judgment of an RN or LPN. The rendering of medical assistance to a licensed physician, licensed dentist, or licensed podiatrist by a person under the direction, supervision, and control of such licensed physician, dentist, or podiatrist. Care of the Sick Domestic Care by Care Under Direction Care of the Sick by by Domestic Administration of Employee ofCare Under Direction of of Physician orState Friends and Family Servants Family Remedies Institution RN Other Personnel OKLAHOMA OKLA. STAT. ANN. tit. 59 §§ 567.3, .11(4) (West 1989 & Supp. 1996) OREGON OR. REV. STAT. § 678.010 (1995). OR. ADMIN. R. §§851-47-000 to 030 (1992) PENNSYLVANIA PA. CONS. STAT. §4 (1951) Homecare of the sick (Same as Friends by friends, domestic and Family.) servants, nursemaids, companions or household aides of any type. The performance by any person of such duties as required in the physical or mental care of a patient and/or carrying out medical orders prescribed by a licensed physician in a currently licensed hospital or a currently licensed nursing home, or state institution. Definition of nursing practice includes "delegating such tasks as may safely be performed by others, consistent with educational preparation." Definition of nursing practice includes delegation. Extensive guidelines provided in regulation. Rendering nursing care in the recipient's own home by a person certified as qualifled to perform such services by a licensed medical or osteopathic physician in any program of medical care or other program financed by the Department of Human Services provided that such person shall not hold herself or himself out to the public as a registered graduate, trained professional or licensed practical nurse. State RHODE ISLAND R.I. GEN. LAWS § 5-34-31 (1995) SOUTH CAROLINA S.C. CODE ANN. § 40-33-10(g) & -50 (Law Co-op. 1986 & Supp. 1995) Care of the Sick by Friends and Family Nursing by friends or members of the family or care of the sick by domestic servants, housekeepers, nursemaids, companions, or household aides of any type whether employed regularly or because of an emergency as long as the person does not hold him/herself out as a registered or practical nurse. Gratuitous nursing by friends or members of the family. Care of the Sick by Domestic Servants (Same as Friends and Family.) Incidental care of the sick by domestic servants or persons primarily employed as housekeepers as long as they do not practice nursing within the meaning of this chapter. (See definition of nursing.) Domestic Care by Care Under Direction Administration of Employee of Care Under Direction of of Physician orFamily Remedies Institution RN Other Personnel Definition of nursing practice includes delegation. State Care of the Sick by Friends and Family Care of the Sick by Domestic Servants Domestic Administration of Family Remedies Care by Employee of Institution Care Under Direction of RN Care Under Direction of Physician or Other Personnel SOUTH DAKOTA S.D. CODIFIED LAWS ANN. §§ 369- 3, -28 (1992) Gratuitous care of friends or members of the family. Care of the sick by domestic servants, housekeepers, companions or household aides of any type whether employed regularly or because of an emergency or illness, but who do not assume to practice nursing as defined in this chapter. Domestic administration of family remedies. The administration of medications by aides within nursing homes, supervised living facilities or health care facilities under the jurisdiction of the Department of Human Services.... Definition of nursing practice includes delegation. Standards of practice regulation provides: The nurse may delegate to another only those nursing interventions which that person is prepared or qualified to perform and shall provide minimal or direct supervision to others to whom nursing interventions are delegated. (No further guidelines) TENNESSEE TENN. CODE ANN. §§63-7-102, -103 (1990). The domestic administration of family remedies. Persons employed in institutions, agencies, or the office of a licensed Definition of nursing practice included "supervising and teaching of others." BOARD OF NURSING RULES § 1000-1. 13 (1988) physician or den- fist, assisting in the nursing care of patients where adequate medical or nursing supervision or both is provided. Unprofessional conduct rule includes: assigning unqualified persons to perform functions of licensed persons or delegating nursing care functions and tasks and/or responsibilities to others contrary to the nurse practice act or rules and regulations to the detriment of patient safety; and failing to supervise persons to whom nursing functions are delegated or assigned. State Care of the Sick by Friends and Family Care of the Sick by Domestic Servants Domestic Administration of Family Remedies Care by Employee of Institution Care Under Direction of RN Care Under Direction of Physician or Other Personnel TEXAS TEX. REV. Civ. STAT. ANN. § 4528 (West 1996). 25 TEX. ADMIN. CODE §§ 217.11, 218 (1996) Gratuitous nursing of the sick by friends. Delegation permitted by Board of Nurse Examiners regulations and Memorandum of Agreement with Department of Health. (Guidelines provided) Acts done under the control or supervision or at the instruction of one licensed by the Texas State Board of Medical Examiners (i.e., physician). UTAH Friends or members Definition of nursing UTAH CODE ANN. §§58-31-2(15), -6 (1994) of the family of a patient performing gratuitous nursing care for the patient. practice includes delegation. Definition of unprofessional conduct includes unalwful or inappropriate delegation of nursing care. VERMONT VT. STAT. ANN. tit. §§1572, 83 (1992). BOARD OF NURSING RULES Ch. 2. Care of the sick by domestic help of any type, whether employed regularly or because of illness, provided such person is employed primarily in a domestic capacity. Definition of nursing practice includes delegation. "Delegation" defined in regulation as nurses entrusting the performance of selected nursing tasks to competent subordinate persons in selected situations. The nurse retains the accountability for the total nursing care of the individual. Care of the Sick Domestic Care by Care Under Direction Care of the Sick by by DomesticAdministration of Employee ofCare Under Direction of of Physician or State Friends and Family Servants Family Remedies Institution RN Other Personnel VIRGINIA VA. CODE ANN. §§ 54-1-3000, -3001 (Michie 1995). BOARD OF NURSING VR495-01-01, § 4.1 WASHINGTON WASH. REV. CODE ANN. §§ 18.79.040, -.240, -.260 (West 1989 & Supp. 1996). General care of the sick by nursing assistants, companions or domestic servants that does not constitute the practice of nursing as defined in this chapter. Incidental care of the sick by domestic servants or persons primarily employed as housekeepers, so long as they do not practice registered nursing within the meaning of this chapter. The domestic (Same as nurse administration of delegation.) family remedies. Definition of nursing practice includes "supervision and teaching of those who are or will be involved in nursing care." Definition of unprofessional conduct includes "employing or assigning unqualified persons to perform functions that require a licensed practitioner of nursing." Definition of nursing practice includes delegation. Exemptions include auxiliary services provided by persons carrying out duties necessary for the support of nursing services, including those duties that involve minor nursing services for persons performed in hospitals, nursing homes, or elsewhere under the direction of licensed physicians or the supervision of licensed RNs. (Same as for Care Under Direction of RN) Care of the Sick Domestic Care by Care of the Sick by by Domestic Administration of Employee ofState Friends and Family Servants Family Remedies Institution WEST VIRGINIA W. VA. CODE §§30-7-1, -12 (1994). Board of Examiners for Registered Prof'I Nurses Rules § 19-10-3 (1994) Care Under Direction of RN Definition of nursing practice includes "supervision and teaching of other persons...." Standards of practice regulation provide that a "nurse shall delegate to another only those nursing measures which that person is prepared or qualified to perform ..." and "shall supervise others to whom nursing interventions are delegated . .." and "shall retain professional accountability for nursing care when delegating ...." Care Under Direction of Physician or Other Personnel State WISCONSIN Wisc. STAT. ANN. §§, 441-11, -115 (West 1988 & Supp. 1995). WIS. ADMIN CODE [Board of Nursing] § N6.03(3) (West 1988 & Supp. 1995) WYOMING Wyo. STAT. §§ 3321- 120(a)(ix), -154 (iii) (1994) BOARD OF NURSING RULES Ch. III, § 2(b) (1994) Care of the Sick by Friends and Family Nursing by friends, members of the fainily. (and) Members of religious communities or orders having charge of hospitals or taking care of the sick in their own homes. Incidental health care by members of the family and friends. Care of the Sick Domestic Care by by Domestic Administration of Employee of Servants Family Remedies Institution Care Under Direction of RN Definition of nursing practice includes "supervision and direction of licensed practical nurses and less skilled assistants." Under standards of practice regulation, nurse shall: delegate tasks commensurate with educational preparation and demonstrated abilities of the person supervised; provide direction and assistance to those supervised; observe and monitor the activities of those supervised; and, evaluate the effectiveness of acts performed under supervision. Definition of nursing practice includes delegation. Under standards of practice regulation, nurse shall: "delegate to another only those nursing interventions which a person is prepared or qualified to perform; ... provide direction and supervision .; retain professional accountability. ..." Care Under Direction of Physician or Other Personnel •