Wanted: User Testers

Are you a person with a disability who is interested in improving the accessibility of modern technology? If so, we would like to invite you to take our user testing survey so that you can start sharing your opinions and insights with WID.

Image of user tester reading a computer screen with ZoomText
An accessibility tester in the WID lab | Photo by WID

What Is User Testing?

User testing sessions consist of users testing a product or service (e.g. a website or phone app) for a WID client who is interested in improving accessibility. WID researchers observe and ask testers for feedback as the testers use the product or service in order to gauge the level of its accessibility.

The client may or may not be present during sessions. Sometimes, clients observe remotely via webcam or phone. Note: All video and audio recordings are used solely for research purposes.

Sessions run anywhere from 30 to 90 minutes, depending on which testing round you have signed up for.

Upon completion of testing sessions, testers are compensated for their time in the form of a gift card or a check. Testers are paid $50 for every 30 minutes of testing time.

Why Should You User Test?

You are the expert in your accessible technologies! When people with disabilities participate in usability sessions, it allows for a demonstration of how their accessible technologies work in tandem with the client’s products and services. This provides insights to companies about their product’s accessibility that they may not come across otherwise. This research helps improve existing products and web environments and facilitates future production of products and services that are made with people with disabilities in mind from the beginning.

Where Do We User Test?

Our user testing sessions take place in the WID office’s user testing lab, which is housed inside of the universally designed Ed Roberts Campus at 3075 Adeline St., Suite 155 in Berkeley, CA (above Ashby BART station).

Who Should User Test?

We encourage people of all types of disabilities to apply to be user testers. Varying levels of technological experience are welcome, though, it is generally helpful when testers are generally familiar with website and mobile web navigation.

Part of user testing is identifying inaccessible elements, which means sessions can sometimes be challenging. Therefore, we are also looking for tenacious people who are willing to push through any road bumps during testing sessions. The more inaccessible elements you find, the more educational the testing session is for the client and the easier it will be for them to implement changes to improve accessibility down the road.  On that note, it is important for testers to understand that usability sessions are about testing the product or service and not the user tester.

Are you ready to user test with WID? Please sign up via our survey. We look forward to working with you!

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