WID Webinar – Global Digital Accessibility: Why Digital Accessibility is a Must-Have for Businesses

GAAD 2021 event graphic, all text repeated in body of post.

The World Institute on Disability proudly celebrated the 10th anniversary of Global Accessibility Awareness Day! Our accessibility experts, and usability testing clients joined us for a free webinar to discuss how businesses can become accessible for people with disabilities. They highlighted why accessibility matters to your business revenue, litigation risk, customer experience, and brand. This one hour webinar was concluded with a live Q&A session with our access experts.

Held on: Thursday, May 20, 2021

Captions in English and ASL provided.

Event recording:

Link to transcript for Global Digital Accessibility: Why Digital Accessibility is a Must-Have for Businesses


This event included remarks from the following speakers:

Kat Zigmont, headshot

Kat Zigmont

Senior Director of Operations and Deputy Director

World Institute on Disability

Dustin Snowadzky headshot.

Dustin Snowadzky

Technology Specialist

World Institute on Disability

Christina Clift, a Black woman with shoulder length dark brown hair and oval framed glasses.

Christina Clift

Consumer Advocate

Memphis Center for Independent Living

WID Usability Tester

Elizabeth Vega headshot. An adult woman with light skin, long silver and brown hair, and rectangular glasses.

Elizabeth Vega

Assistant Vice President of UX Design and Improvements

TracFone Wireless

Jim Zimmerman headshot; adult man with light skin and silver hair.

Jim Zimmerman

Senior Officer, Customer Care & Operations

TracFone Wireless

Tali Bray, headshot. An adult woman with light skin and shoulder length brown hair .

Tali Bray

Executive Vice President, Head of Technology Diverse Segments, Representation and Inclusion

Wells Fargo

WID Board Member

Frances West headshot. An Asian adult woman with chin length black hair.

Frances West

Founder, FrancesWestCo

Chair of Strategy & Development Committee, The Global Initiative for Inclusive Information Communication Technologies (G3ict)

WID Board Member

Neil Milliken, headshot. A white adult man with short brown hair.

Neil Milliken

Global Head of Inclusion, Corporate Social Responsibility


WID Board Member

If you are having technical issues or accessibility issues on this site, email wid@wid.org.

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