Banner graphic with text: Job Opportunity: User Experience Specialist

Job Opportunity: User Experience Specialist

ABOUT WID:
The World Institute on Disability (WID) was established in 1983 as one of the first global disability rights organizational think tanks, founded and continually led by people with disabilities. WID works to advance the rights and opportunities of over one billion people with disabilities worldwide, bringing research and policy into action and operationalizing inclusion.

Our work centers around Digital Tools for Optimizing Community Living and Employment; Accessibility Solutions; and Excellence in Disability Inclusive Emergency Preparedness, Disaster Risk Reduction, and Climate Resilience and has included groundbreaking work in disability benefits, financial literacy, healthcare equity, and social justice empowerment. WID is a nonprofit 501(c)(3) organization recognized by the US Internal Revenue Service.

The Board of Directors and staff, over half of whom are people with disabilities, are respected national and global leaders in the disability rights field as well as in industry, government, and social services. WID’s commitment to intersectionality and eliminating systematic oppression centers our strategic priorities on lifting up BIPOC and multiply-marginalized people with disabilities. This enables WID to bring a pan-disability, intersectional perspective to everything we do. Information on WID’s programs can be found at http://www.wid.org.

POSITION SUMMARY:
The User Experience Specialist reports to the Senior Director of Operations & Deputy Director and will work closely with the Technology Specialist to coordinate WID’s Accessibility Solutions and Universal Design Domain. This position is responsible for proctoring usability testing sessions and focus groups, analyzing issues, and reporting to clients in a manner that is clear and easy to understand. The User Experience Specialist supports the maintenance and expansion of WID’s user testing database and the management of onsite and remote conference accommodation upgrades. This position requires multitasking, fast turnarounds, and strong teamwork experience.

HOURS: 40 hours per week

ESSENTIAL FUNCTIONS:
Please note this job announcement is not designed to cover or contain a comprehensive listing of all the activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

User Experience Testing, Focus Groups, and Surveys

  • Manage the user testing participant list, such as recruiting testers, maintaining and updating the external intake form and the internal database of user testers and their relevant skill sets and testing abilities. 
  • Coordinate, schedule for, and proctor accessibility usability sessions and focus groups.
  • Analyze and report to clients findings/results from usability testing and focus group sessions. 
  • Keep abreast of assistive technology, online, and App technology trends.
  • Keep abreast of built environment regulations and trends. 
  • Create non-bias and comprehensive surveys; as well as monitor and analyze survey results. 
  • Work with the Office Manager to arrange for and schedule consultants to provide disability-related accommodations when needed.



    In-person and Teleconference Accessibility

  • Remote Open Captions at large scale events
  • Work with conference A/V teams to secure remote open captioning equipment and appropriate line drops for WID-supported events.
  • Assuring A/V teams are comfortable and understand technology needed and how the technology is integrated into their event.
  • Travel to be on-site contact to work with A/V teams to overlay captions on the main screens or smaller screens when applicable.
  • Implementing the onsite A/V related components with the local A/V team.
  • Coordinate and staff a disability concierge desk at in-person events.
  • Work with the Office Manager to arrange for and schedule consultants to provide disability-related accommodations when needed.
  • Respond to and assist in-person event participants with their accessibility-related needs.
  • Teleconference and Webinar support
  • Aid staff or clients with conducting video teleconference (VTC) sessions, which may include conference preparation, monitor VTC equipment, and system performance.

    MINIMUM QUALIFICATIONS:
  • 3+ years of prior experience proctoring user testing sessions and/or focus groups.
  • Experience using MS Office Suite, Dropbox, Zoom, Alchemer (previously Survey Gizmo), MailChimp, Google Apps suite, and the Internet.
  • Experience with JAWS, NVDA, Captioning, adaptive equipment, and other assistive technology.
  • Experience in database management.
  • Professional writing and oral communication skills.
  • Friendly, conscientious, organized, detail-oriented, punctual.
  • Works well independently, takes initiative.
  • Quick learner, ability to problem solve.
  • Ability to travel for project-related assignments.

    PREFERENCES:
  • Experience with technical report writing; particularly explaining complex information in an easy-to-understand manner..
  • Experience creating PowerPoint documents and visual presentations of complex data.
  • Experience with independent living philosophy and the larger social justice movement.
  • REPORTING RELATIONSHIP: Senior Director of Operations & Deputy Director

STATUS: Exempt, full-time, generous benefits package

COMPENSATION: Commensurate with experience

APPLICATION PROCESS:

Send resume, cover letter, salary requirements, writing sample, and references to: World Institute on Disability; EMAIL: Josephine Schallehn, Josephine@wid.org (WID acknowledges receipt of applications by email only)

Application Deadline: 05/17/2021 by 5pm PDT

Proposed Start Date: June 2021

REASONABLE ACCOMMODATIONS:
Address reasonable accommodation requests for the application/interview process to Josephine@wid.org.
WID promotes a scent/chemical-free environment. To support this effort, WID asks that all applicants refrain from wearing scented products while in its office.

TELEWORK/RELOCATION:
WID is interested in remote candidates, national applicants are encouraged.
WID cannot cover the cost of travel or relocation but encourages all interested applicants to apply.

The World Institute on Disability is an equal opportunity employer with a commitment to diversity. Individuals will not be discriminated against regardless of race, ethnicity, religion (creed), national origin, age, sexual orientation, gender identity, gender expression, disability or veteran status, and other personal characteristics.

Deep magenta banner with text, "Job Opportunity: Emergency, Disaster and Climate Resilience Specialist". Icon of laptop with a person onscreen with tiny WID globe in corner of the screen. Underneath the magenta overlay, a Black woman holds a laptop and types with her other hand.

Job Opportunity: Emergency, Disaster and Climate Resilience Specialist

About WID

The World Institute on Disability (WID) was established in 1983 as one of the first global disability rights organizational think tanks, founded and continually led by people with disabilities. WID works to advance the rights and opportunities of over one billion people with disabilities worldwide, bringing research and policy into action and operationalizing inclusion.

Our work centers around Digital Tools for Optimizing Community Living and Employment; Accessibility Solutions; and Excellence in Disability Inclusive Emergency Preparedness, Disaster Risk Reduction, and Climate Resilience and has included groundbreaking work in disability benefits, financial literacy, healthcare equity and social justice empowerment.  WID is a nonprofit 501(c)(3) organization recognized by the US Internal Revenue Service.

The Board of Directors and staff, over half of whom are people with disabilities, are respected national and global leaders in the disability rights field as well as in industry, government, and social services. WID’s commitment to intersectionality and eliminating systematic oppression centers our strategic priorities on lifting up BIPOC and multiply-marginalized people with disabilities. This enables WID to bring a pan-disability, intersectional perspective to everything we do. Information on WID’s programs can be found at www.wid.org.

Position Summary

The Emergency, Disaster and Climate Resilience Specialist supports all WID emergency, disaster, climate and humanitarian action domain efforts to transform the future of disability inclusion before, during and after disasters. This position is responsible for the development and execution of training and technical assistance opportunities, finding and writing grant proposals, and project management for appropriate programs. You will also be responsible for producing content on current affairs and relevant topics in the form of white papers, policy, and online content. This role has fast turn-arounds and will need the ability to multitask and work well in teams.  

HOURS: 40 hours per week

Essential Functions

Please note this job announcement is not designed to cover or contain a comprehensive listing of all the activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

The successful candidate works quickly, takes initiative, is mindful of supporting and navigating complex roles and relationships, prioritizing the rights and needs of multiply-marginalized people with disabilities, and always seeking to be part of the solution.

Subject Matter Expertise

  • Demonstrated experience in both U.S. and International disability-inclusive emergency, disaster, climate and humanitarian action.
  • Strong understanding of the Rehabilitation Act, Americans with Disabilities Act, the UN Convention on the Rights of Persons with Disabilities, and other US and global disability rights and disaster policies.
  • Understands analyzes and can simplify complex data and pertinent information associated with disability and disasters to be accessible to a wide variety of users.

Content Development and Presentations

  • Demonstrated ability to write reports, white papers, social media, online articles, and blog posts on disability inclusion before, during and after disasters.
  • Experience with curriculum design.
  • Ability to write, proofread, and edit content to strengthen final products.
  • Demonstrated success with writing grant proposals.
  • Identifying and developing and maintaining relationships with funders.
  • Experience with and understanding of policy development and advocacy strategies to advance disability and human rights and action for disability-inclusive Emergency, Disaster, humanitarian action, and Climate Resilience.
  • Leads and/or assists with the implementation of training efforts and community preparedness opportunities with the demonstrated ability to effectively communicate to a wide variety of audiences.
  • Comfortable working with and leading a team and/or volunteers on logistics leading up to and during training and events.

Project Management

  • Experienced in creating timelines, meeting deadlines, and leading teams to ensure project deliverables.
  • Leads the planning, development, and coordination of grants, policy initiatives, events, tools, and products. 
  • Understanding of non-profit budgeting and the ability to manage a budget.

Minimum Qualifications

  • Must be knowledgeable and have experience in disability-inclusive emergency preparedness, disaster risk reduction, humanitarian action and climate resilience.
  • Experience with independent living philosophy, eliminating systematic oppression and the inclusion of people with disabilities as key to the success of the larger social justice movement.
  • Experience using MS Office Suite, Dropbox, Zoom, Google Apps suite and the Internet.
  • Professional writing and communication skills.
  • Friendly, team player, conscientious, organized, detail-oriented, punctual.
  • Works well independently, takes initiative.
  • Quick learner, ability to problem solve.
  • Sense of humor, enjoys building strong relationships with co-workers.

Preferred Experience:

  • Multilingual
  • Has published on relevant topics
  • Brings key relationships
  • Lived experience with disability

Status: Exempt, generous benefits package

Compensation: Commensurate with experience 

Application Process

Send resume, cover letter, salary requirements, example of SME related work product, references to World Institute on Disability; EMAIL: Kat Zigmont, kat@wid.org

(WID acknowledges receipt of applications by email only)

Application Deadline: Open until Filled

Proposed Start Date: January/February 2021

Reasonable Accommodations

Address reasonable accommodation requests for the application/interview process to kat@wid.org.

Teamwork/Relocation

  • WID is interested in remote candidates, US and international applicants encouraged.
  • WID cannot cover the cost of travel or relocation but encourages all interested applicants to apply.

The World Institute on Disability is an equal opportunity employer with a commitment to diversity. Individuals will not be discriminated against regardless of race, ethnicity, religion (creed), national origin, age, sexual orientation, gender identity, gender expression, disability or veteran status, and other personal characteristics.


If you are having technical issues or accessibility issues on this site, email wid@wid.org.

Job Announcement: Projects Coordinator

Note: This position has been filled. Thank you for your interest.

ABOUT WID:

The World Institute on Disability (WID) is an internationally recognized nonprofit public policy center. WID’s mission, in communities and nations worldwide, is to eliminate barriers to full social integration and increase employment, economic security, and health care for persons with disabilities. WID creates innovative programs and tools; conducts research, public education, training, and advocacy campaigns; and provides technical assistance.

Currently WID operates with a staff of 10 employees, a variety of interns and volunteers, and numerous partners and collaborators; with corporate headquarters located at the Ed Roberts Campus in Berkeley, California. Since its founding in 1983, WID has earned a reputation for high-quality research and public education on a wide range of issues. The Board of Directors and staff, over half of whom are people with disabilities, are respected national leaders in the disability rights field as well as in industry, government, and social services. This enables WID to bring a cross-disability perspective to the policy arena. Information on WID’s programs can be found at www.wid.org.

POSITION SUMMARY:

The Projects Coordinator position directly supports the Director of Operations and the daily operations of the agency by responding to information and referral requests, assisting in WID front office/reception area related duties and providing reasonable accommodation upon request to staff with disabilities. Additionally, this position will be trained to be a researcher to proctor and work on WIDs disability usability testing program. This position assists in special event planning, including event logistics, registration, and donor acknowledgements. This position assists in the development and distribution of website, print, video and social media communication collateral. In addition, the Projects Coordinator will be assigned to various contract/grant project work that includes research and service initiatives.

HOURS:

40 hours per week

MINIMUM QUALIFICATIONS:

  • Experience using MS Office Suite, dropbox, Gmail and the Internet
  • Professional writing and oral communication skills
  • Experience using office equipment and phones
  • Friendly, conscientious, organized, detail oriented, punctual
  • Works well independently, takes initiative
  • Quick learner, ability to problem solve
  • Ability to travel for project related assignments 

PREFERENCES: 

  • Experience creating PowerPoint documents and visual presentations of complex data
  • Experience using Internet sites to efficiently arrange, purchase and track multiple travel itineraries
  • Experience proofreading, formatting and mailing newsletter articles using email campaign software such as MailChimp
  • Experience with online survey software (such as Survey Gizmo) and data analysis
  • Experience with content management systems, WordPress experience preferable
  • Video production experience preferred
  • Experience with event planning and marketing
  • Knowledge of and/or personal experience with Independent Living history and philosophy
  • Experience performing personal assistance services to people with disabilities

REPORTING RELATIONSHIP:

Director of Operations

STATUS:  

Non-Exempt, full-time, benefits

COMPENSATION:

$40,000.00 annual salary

APPLICATION PROCESS:

Send Resume, Cover letter and References to: World Institute on Disability

EMAIL: kat@wid.org (WID acknowledges receipt of applications by email only)

Application Deadline: June 29, 2018 at 5:00 p.m. PDT

Proposed Start Date: Mid-July

REASONABLE ACCOMMODATIONS:

  • Address reasonable accommodation requests for the application/interview process to kat@wid.org.
  • WID promotes a scent/chemical free environment. To support this effort, WID asks that all applicants refrain from wearing scented products while in its office.

TRAVEL/RELOCATION:

WID cannot cover the cost of travel or relocation, but encourages all interested applicants to apply.

The World Institute on Disability is an equal opportunity employer with a commitment to diversity. Individuals will not be discriminated against regardless of race, ethnicity, religion (creed), national origin, age, sexual orientation, gender identity, gender expression, disability or veteran status, and other personal characteristics.

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Job Announcement: Executive Secretary to the Executive Director and Board of Directors

Note: This position has been filled. Thank you for your interest.

ABOUT WID:

The World Institute on Disability (WID) is an internationally recognized nonprofit public policy center. WID’s mission in communities and nations worldwide is to eliminate barriers to full social integration and increase employment, economic security and health care for persons with disabilities. WID creates innovative programs and tools; conducts research, public education, training and advocacy campaigns and provides technical assistance.

Currently, WID operates with a staff of 12 employees, many collaborators, consultants, interns and regular volunteers and is located at the Ed Roberts Campus in Berkeley, California. Since its founding in 1983, WID has earned a reputation for high-quality research and public education on a wide range of issues. The board of directors and staff, over half of whom are people with disabilities, are respected national leaders in the disability rights field, as well as in industry, government and social services. This enables WID to bring a cross-disability perspective to the policy arena. Information on WID’s programs can be found at www.wid.org.

DESCRIPTION:

The goal of the Executive Secretary to the Executive Director and Board of Directors position is to enable the work of the board and executive director to occur in a smooth and seamless manner to support WID’s ability to carry out its mission. This position provides support to the WID Board of Directors and Executive Director by working at the direction of and in conjunction with the Executive Director, focusing on resource development, communications and public relations.

POSITION SUMMARY:

Support to Board of Directors

  • Prepare agendas and write, draft or gather briefing materials for quarterly and special board and committee meetings;
  • Schedule meetings of the Executive Director and various board committees and members;
  • Handle travel arrangements for board members and the Executive Director as needed;
  • Handle all reasonable accommodation requests by board members and Executive Director;
  • Attend, in person or by phone, board and executive committee meetings. Write and publish minutes. Maintain corporate minute book and electronic files;
  • Plan and carry out meeting preparations and logistical arrangements, including meeting locations, hotel sites, transportation companies, restaurants and audio/visual companies as needed;
  • Manage communication with board members on resource development activities;
  • Update board website when website is complete;
  • Prepare action items and follow up after each meeting;
  • Plan annual Board Orientation and Continuing Education programs for directors;
  • Draft appropriate correspondence for Chairperson and/or Executive Director;
  • Prepare briefing papers, outlines, Chairperson’s agenda, etc. for Chairperson;
  • Manage annual request to board members for completion of conflicts of interest statements;
  • Plan committee calendar and timing of meetings for standing and ad hoc committees;
  • Attend, by phone, committee meetings. Write and publish minutes or summarize meetings for consent calendar;
  • Follow up with committee chairs/members on action items; and
  • Prepare written advance materials for reporting to the Board of Directors.

Support to Executive Director

  • Provide reasonable accommodation support to Executive Director as needed;
  • Manage calendar, travel arrangements, appointments, etc.;
  • Assist with material development associated with grant proposals, partnering agreement, letters of intent and collaboration;
  • Oversee the management of contact lists associated with resource development and fundraising activities such as special events, mailings, donor correspondence, etc.;
  • Develop an annual calendar of events related to board meetings, WID special events and grants submissions and reporting, including all timelines for all activities associated with these items;
  • Serve as editor and publicist of WID publications, reports, proposals, etc.; and
  • Other duties as assigned by the Executive Director to successfully support the agenda of the organization.

LOCATION:

The position is intended to be carried out remotely with standardized hours in relation to the Pacific Time Zone.

MINIMUM QUALIFICATIONS:

  • Strong writing skills, including composition and proofreading;
  • Strong oral communication skills;
  • Highly organized and detail oriented; and
  • Associate of Arts degree with a minimum of three years of experience working with boards and executive leadership in an administrative assistant or executive secretary role.

PREFERENCES: 

  • Bachelors of Arts degree; and
  • Personal or professional experience with the Independent Living Movement.

REPORTING RELATIONSHIP:

Executive Director

STATUS:

Non-Exempt, Part-Time

COMPENSATION:

$25-$30/hour for an average of 30 hours/week (some flexibility in time required), plus benefits

APPLICATION PROCESS:

Send resume, cover letter, writing sample and references to: kat@wid.org
RE: Secretary for the Board of Directors and Executive Director Search

Headquarters:

World Institute on Disability
3075 Adeline Street, Suite 155
Berkeley, CA  94703

Proposed Start Date:

March 1, 2018, or when filled

REASONABLE ACCOMMODATIONS:

  • Address reasonable accommodation requests for the application/interview process to the Human Resources office (kat@wid.org); and
  • WID promotes a scent/chemical free environment. To support this effort, WID asks that all applicants refrain from wearing scented products while in its office.

TRAVEL/RELOCATION:

WID cannot cover the cost of travel or relocation but encourages all interested applicants to apply.

All persons—including people with disabilities, elders, women, and people of racial and ethnic minority—are encouraged to apply.

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Job Announcement: Employment and Disability Benefits Initiative (EDBI) Manager

Note: This position has been filled. Thank you for your interest.

ABOUT WID:

The World Institute on Disability (WID) is an internationally recognized nonprofit public policy center. WID’s mission, in communities and nations worldwide, is to eliminate barriers to full social integration and increase employment, economic security, and health care for persons with disabilities. WID creates innovative programs and tools; conducts research, public education, training, and advocacy campaigns; and provides technical assistance. WID brings a cross-disability perspective to the policy arena. Information on WID’s programs can be found at www.wid.org

PROGRAM SUMMARY:

The EDBI Division

WID’s Employment and Disability Benefits Initiative (EDBI) is committed to building better economic outcomes through benefits analysis and reform and real-time information and decision-making tools to increase employment and financial planning opportunities.

EDBI Policy Initiative

EDBI develops community-based public policy recommendations on work and benefits at state and national levels aimed toward improving the employment rates of citizens with disabilities through high-impact systemic reform of the nation’s current social insurance infrastructure. The intent is to ensure a seamless, effective interconnectivity of publicly-financed supports to promote both work and health simultaneously.

Reports will be published annually outlining key policy recommendations, proposed action items and suggested timelines for policy-makers, focused on significantly improving the employment rate of citizens with disabilities through reformation of the nation’s current social insurance structure to ensure a seamless system that promotes work, preserves health care coverage, and sustains long-term supports necessary for optimal self-sufficiency.  This annual report will inform and enhance the national dialogue on federal entitlement reform.

DB101 Initiative

Through Disability Benefits 101 Information Services, EDBI provides community outreach, training, and web-based services that support employment in nine states (Alaska, Arizona, California, Michigan, Minnesota, Missouri, New Jersey, Ohio and Kentucky (12/2017)) and produces real-time and interactive information services online that address health coverage, employment, and benefits for youth and adults with disabilities.

DB101 offers easy to understand, practical information on public and private benefits, employment services, and other programs for job seekers and workers with disabilities who use disability benefits to live independently. Each state’s website has a suite of interactive benefits and work calculators from our current menu: the Benefits to Work, School and Work, Medicaid Buy-In for the Working Disabled and the Plan for Achieving Self-Support Calculators. Each calculator allows users to explore the impact of different employment scenarios on their benefits and health care eligibility.

CareerACCESS Initiative

CareerACCESS is an alternative for SSI eligible youth, proposed by WID and partners Policy Works, NCIL and Abilicorp, that if adopted would enable them to escape poverty and dependence by offering them the following benefits:

  • Eligibility that does not require an “incapacity to work” test;
  • Adult coaching, counseling, and employment support services that will be managed through an Individualized Career Plan (ICP) to increase success;
  • Health care and independent living supports that remain available after typical SGA is reached; and,
  • SSI cash benefit retention and removal of asset limits (including ABLE accounts) providing an offset the cost of managing a disability while building a career.

The CareerACCESS goal is to make it easy for individuals with disabilities to work. A young disabled adult working with a CareerACCESS coach would develop an ICP to achieve personal and professional goals. CareerACCESS rules would allow increased earnings and remove asset limits. The goal is for CareerACCESS to be piloted in several states to serve individuals up to the age of 30.

POSITION SUMMARY:

WID is seeking a manager or director level leader for one of our major divisions, the Employment and Disability Benefits Initiative (EDBI).  We are seeking candidates that have a deep understanding of public and private disability benefits, of policy development and analysis, of working toward consensus with disability justice leaders and other stakeholders, and with substantial program development and management experience.

The Employment and Disability Benefits Initiative (EDBI) manager will:

  • Cultivate and grow funding opportunities; research, solicit, produce and secure federal, state and/or private foundation contracts and grants.
  • Develop and maintain relationships with federal and state agencies, agency leaders and policy makers.
  • Develop, implement and direct the planning infrastructure; participate in relevant planning, operational, and budgeting processes.
  • In conjunction with collaborating partners, ensure production and maintenance of information services and activities.
  • Oversee activities and compliance of program subcontracts.
  • Participate in public policy development activities related to the Employment Disability Benefit Initiative.
  • Develop training and other curricula.
  • Conduct roundtable discussions or speak at conferences with employers, unions, civic and state agency leaders, and others.
  • Promote diverse consumer and community involvement and increase outreach to diverse target groups urban and rural.
  • Establish community advisory groups for product development as appropriate.

HOURS:

Full time, 40 hours a week

MINIMUM QUALIFICATIONS:

  • Knowledge of Social Security disability employment policy and the structure of work incentive policy.
  • Knowledge of national community networks and experience developing stakeholder relationships.
  • Knowledge of best practices in disability employment.
  • 5+ years’ progressive experience in advocacy and leading a program initiative.
  • Experience managing a project budget.
  • Experience using MS Office Suite and online webinar platforms
  • Willing to travel for work purposes
  • Comfortable with public speaking and conducting training presentations
  • Professional writing and oral communication skills
  • Works well independently, takes initiative, organized, detail oriented, and punctual
  • Quick learner and ability to problem solve
  • Knowledge of and/or personal experience with Independent Living history and philosophy

REPORTING RELATIONSHIP:

Executive Director

STATUS:

Full-time employee

COMPENSATION:

DOE

APPLICATION PROCESS:

Send Resume, Cover letter and References to: World Institute on Disability

EMAIL: kat@wid.org (WID acknowledges receipt of applications by email only)
Application Deadline:             Open until filled

REASONABLE ACCOMMODATIONS:

  • Address reasonable accommodation requests for the application/interview process to kat@wid.org.
  • WID promotes a scent/chemical free environment. To support this effort, WID asks that all applicants refrain from wearing scented products while in its office.

All persons—including people with disabilities; elders; women; and people of racial and ethnic minority—are encouraged to apply.

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