Services we offer

The World Institute on Disability brings together expertise for ensuring our customers have access to world-class consulting, training and technical assistance services. Combined with our successful past performance and history, we are thought partners excited to help our customers.

Explore our services by topic

Our experienced subject matter experts specialize in these 3 topics that impact people with disabilities.

Visit the links to learn more about how we can help you better serve, employ, and include disabled people, while meeting the unique needs of your company or organization.

Consulting Services

Our Digital and Conference/Event Accessibility Consulting Services include:

  • User experience (UX) testing for your organization to understand and remove the barriers in the built environment, within customer-facing and employee-facing equipment and technology, and your products and services
  • Assessment of your event or conference’s accessibility services, with specific recommendations and resources to help ensure that your conference or event is both accessible and inclusive for everyone
  • Concierge service to bring hands-on disability expertise and accommodations to your conference or event

Our Disability Inclusive Emergency Preparedness and Disaster Resilience (DIEPDR) Consulting Services Suite includes:

  • Hosting a comprehensive onboarding review of the DIEPDR scaled analysis and scoring structure for all sizes of corporations
  • Customizing the DIEPDR to be used as a stand-alone tool or in conjunction with a broader disability inclusion evaluation effort
  • Conducting a rigorous scaled analysis of existing disaster preparedness plans, policies, processes, and position responsibilities
  • Producing a customized DIEPDR Findings and Recommendations Report, including an awareness of minimum, recommended, and exemplary standards
  • Identifying physical, programmatic, and communication strengths and gaps
  • Certifying corporations and organizations as premier models of disability inclusion with  Disability Inclusive Emergency Preparedness Certification that recognizes their commitment to their employees, consumers, and the broader community

Our Emergency and Disaster Planning Consulting Work includes: 

  • Designing Emergency Operations Plans
  • Providing Standard Operating Procedures, guidance, and considerations documents
  • Ensuring all plans are universally inclusive, including evacuation; transportation; sheltering; shelter in place; distribution, recovery, assistance, and reunification; and all communication plans
  • Establishing or refreshing disability-related protocols, procedures, and documents, including disability stakeholder group protocols and procedures
  • Providing recommendation and expectations documents for partner and support agents
  • Customizing disability-inclusive resource and referral lists, evaluation checklists, job action sheets, and just-in-time training
  • Ensuring equity for people with disabilities and multiply-marginalized people across the disaster cycle

Training & Technical Assistance Services

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Our Organizational Disaster Preparedness and Empowerment Training Program covers:

  • Disability and access and functional needs inclusion
  • Integrating disability-inclusive principles into emergency preparedness and disaster planning, response, recovery, and risk reduction
  • Enhancing an organization’s disability contacts before, during, and after emergencies and disasters
  • Creating equitable environments, programs, and communication strategies before a disaster strikes
  • Whole community inclusion, universal design, and community engagement solutions that protect the lives of clients, consumers, contractors, and employees
  • Design and delivery of personal preparedness programs for the disability community to assist individuals with disabilities to take ownership of their own preparedness and to move forward in preparedness leadership in their communities
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Our Disability Benefits, Employment, and Housing Assistance includes:

  • Comprehensive, state-specific online digital resources that provide tools and information on health coverage, benefits, employment, housing, and more to help enable people with disabilities and their circles of support to make informed decisions
  • Training and technical assistance for service providers to help people with disabilities and their circles of support achieve their employment, benefits, housing, and inclusive living goals
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Our Comprehensive Accessibility Training and Technical Assistance Includes: 

  • Disability Etiquette, bias, and justice training for all staff to improve your company's inclusion efforts
  • In-depth accessibility assessments to determine how we can help assist you in the most effective and efficient manner
  • Customized programs to help you achieve your accessibility goals
  • Personalized training on the practical application of accessibility tools and practices, including building accessible PowerPoints, Word documents, PDFs, videos, podcasts, and more

Research Services

  • User experience (UX) testing for your organization to understand how people with disabilities access your products and services, learn what issues they encounter, and improve accessibility
  • We offer survey and focus group research, which allows your organization to receive input from people with specific disabilities on the practical accessibility of your services, policies, programs, or products
  • We engage multiple segments of the disability community to construct a holistic report, providing an extremely insightful and comprehensive actionable briefing of participants’ experiences, expectations, and concerns

Ready to learn more?

If you want to learn more and receive a free quote for any of our services, please either use the meeting scheduler tool below, or email us at to schedule a meeting or request more information!

Note for the meeting scheduler tool: If you are using screen reader software, please note that the "go forward" and "go backward" buttons are for selecting a week to book your appointment with us.

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